Bristol City Council Avis 

Been trying to get a council tax bill for a new build property for 4 months. made 5 phone calls, done 4 online moving forms and still no bill. Last guy I spoke to at the council said he would send a temp bill that may get revalued but at least we have a bill for now as a refence no until the valuations office value it. that was 6 weeks ago! Still no bill, and now somebody else i spoke to said they cant see anything about this as on there system the house doesn't even exist yet! Told me to do a moving in form!!! absolute Joke. if this was the other way round they have us in court for not paying and now were trying to pay it cant get a bill! oh and the only complaint you can make is an online form ! cant actually speak directly to a person. She pretty much told me today to be patient or go to a citizens advice station! Bristol City council yet again absolute joke!

I have reported a noisy house FOUR times to BCC., over several months. Nothing at all has happened. Take days on end to reply by email[if they reply at all] and no extension on their phone line for noise reporting.

Bristol council - received a fine for ulez due to the M5 being shut (didn't know bristol had a ulez zone). Received 2 penalty notices on the same day with 2 different dates. Bristol council have been unsupportive with their admin and have a lack of understanding with the situation. Due to being diverted and driving home to the best part of the south coast Weymouth and unaware of a ulez zone i now have fines and a collection notice. I was told to appeal, however still awaiting 7 months later for the letter for witness statement to arrive, to now be told its out of time! Absolute joke of a council and city don't waste your time entering this dreadful city (ITS A DIVE ANYWAY STAY CLEAR)

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Jose Farrington
Local Guide·35 reviews·8 photos
What a bunch of criminal bullies !

I'm disabled and have a traumatic brain injury but they don't care ..they …More
1

Sam Neil Paul
Local Guide·945 reviews·2708 photos
a year ago
Never been inside but the Bristol City Council building is definitely a very attractive building which really complements College Green.
Commemorating Queen Elizabeth II.
Commemorating Queen Elizabeth II.
Commemorating Queen Elizabeth II.

Rachel
Local Guide·177 reviews·1367 photos
2 years ago
I wish our local town hall looked like this. The fountain was kind of gross and full of rubbish one end and what was with the decorative traffic cone 😂
Photo 1 in review by Rachel
Photo 2 in review by Rachel
Photo 3 in review by Rachel
Photo 4 in review by Rachel+2
🙏1

Tim Husain
Local Guide·1,455 reviews·9893 photos
a year ago
Only seen the building, which is beautiful. I'm sure there's plenty of tomfoolery going on inside.
Photo 1 in review by Tim Husain
Photo 2 in review by Tim Husain
Photo 3 in review by Tim Husain
Photo 4 in review by Tim Husain+9

❤️🙏3
Jose Farrington
Local Guide·35 reviews·8 photos
just now
New
What a bunch of criminal bullies !

I'm disabled and have a traumatic brain injury but they don't care ..they committed to carry on crimes and push a disabled vulnerable adult to pay for all their criminal behaviour..no disability access .

Discrimination, lack of equality with persons with mental health issues, skull fractures brain bleed ,disabled cards and all the proof yet bristol council has reached a point of extreme negligence to those that lawfully need their assistance..

You get pushed to citizens advise whilst jts their own policies that are above the law by their own statement and declarations.

BRISTOL COUNCIL ARE ABOVE THE UK LAW !!

HOPE THEY TAKE ME TO COURT !! SEE THE TRUTH ABOUT HOW THEY PUT DISABLED PEOPLE AT FUTHER RISKS .MORE PROBLEMS AFTER SPEAKING TO 4 AGENTS AND CONSTANTLY THEY CLOSE THE PHONE LINES .

MAKES IT IMPOSIBBLE TO RESOLVE OR DEAL WITH .

NOW HAVE TO LEAVE A REVIEW AND FIND MY HUMAN RIGHTS ARE MEET .

Flytipping is destroying the surrounding countryside. A different strategy is desperately needed. Bristol Council needs to up its game.

This afternoon I walked down the street and a gentleman wearing suit came out of the council buildng. He pushed me on the pavement and tood over me laughing. I am a 64 years old female. I never experienced such in my life. Shame on you.

Very poor service, wait on hold for ages every single time, then they don't recognise account number being read directly from their own letter! Eventually informed they won't speak to me as they have lost the letter of authority which was used and fine all last year and now they need me to submit a further letter before they can sort out my father's weird council tax bill they have just sent him for 4 days - £22.47, even though he pays by dd with an amount set up by the council?! It does not fill you with confidence when they lose correspondence and any record of it which you know that they have had, as they have used it before!

We visited Bristol City for a day, we knew we would be driving through a clean air zone.
When we returned home we phoned our payment of £9.00. This was paid by a bank card payment.
No receipt or reference number was given.
The payment went out of the bank as normal.
We were then informed the payment had not been acknowledged and we would get a penalty fine , apparently a bank statement showing the payment had gone to them was not proof of payment
Bristol city would not accept this proof but we had no receipt.
We had to appeal so filled in an on line form. The appeal was declined and we had a demand for £120 and reduced to £60 if we paid with 14 days of the demand date.
The £9 we paid seems to have gone into oblivion.
We can prove it has gone from the bank account.
We have been pressured in fact we would say bullied into paying the penalty. We have now sent a cheque for £60. With a stamped addressed envelope hoping for a receipt.
Our day in Bristol City cost us £69 just to drive in so, I would be very cautious if anyone is visiting this place.
You may have an unexpected fine. Perhaps choose another place to shop
Bristol City not a place we would want to visit ever again

penalty fines for driving in Bristol? the clean air zone? What clean air, the place stinks, which emanates from the council offices.

Alcohol Licencing Premesies Department are pure warmed up garbage.

Completely opaque and convoluited process, uncaring support, no response to most emails and a thirty day response time on those emails that that do pick up.

Bristol City Council Refuses to Address Safety Issue on Their Land.

I’m extremely frustrated with Bristol City Council’s handling of a safety issue on their land. Behind our house, there’s an old garage site that’s no longer in use. It’s completely overgrown with brambles and vegetation, making it impossible for us to access our property as stated in our deeds. We’ve already contacted the Council and sent two letters of complaint, but nothing has been done.

In addition to this, there’s an electricity substation on the same land, and it too is completely surrounded by brambles. The other day, I noticed a burning smell near the substation and called the Council to report it. However, they told me I needed to contact the National Grid.

I explained that the issue is on Council-owned land and that it’s their responsibility to clear the area for safety reasons. Despite this, the Council representative was rude, unhelpful, and even threatened me by saying that because I was now aware of the situation, it was my responsibility to deal with it.

It’s incredibly frustrating that the Council refuses to take responsibility for safety concerns on their own property.

Been trying to contact Council concerning my Council tax impossible to talk to anyone. Very hard to deal with anyone

Like many others I've been "caught" out by the scam clean air zone. I was treated by my daughter to a father's day night out in Bristol. She saved her money to pay. She is 16. I am disabled and unable to work. We paid the congestion zone payment but we're told by the hotel we didn't have to on the way out as there's a different way out of the car park. I could not find the alternative exit and ended up after following the exit signs on the exit to the M32. I couldn't reverse as it would have been dangerous. There were no clear signs from the level we were on to get out. I had every Intention of paying because my ex partner was caught twice without paying in or out and on appeal received no fine. I paid to get in and because I couldn't find the alternative emailed the council straight away to appeal as I could not find the alternative route. They have disallowed my appeal and want to charge me £60 plus the £9 I should have paid and if not it will be £120. The car park is on the edge of the zone and I was in Bristol less than 24 hours. What on earth is going on with their sick minds? I am appealing this because how can they let someone with no good reason off twice in and out but fine me when I am not only disabled but had a genuine reason why I ended up in the zone!
So today 16/9/24 I've lost my appeal against this change and have to pay £129 for basically driving less than 2 miles in under 24 hours and I am fully disabled individual. Bristol won't be seeing me again and I advise anyone else to stay away the the place!

Bristol Council are scammers. Just been caught with clean air scam. No warning signs on the m4/m5 warning motorists going to Bristol Airport.

Bristol airport has just lost future business from me and I am a frequent flyer (only once from Bristol & now the last) .

Disgusting place. Rips off motorists passing through that had no idea about the clean air zone. Car is good enough for ulez London but not Bristol. No chance to pay in arrears, just sting you with a fine right off the bat
I'm never going to Bristol again to spend my money. Absolute rip off merchants. Absolute Disgusting money grabbing pigs.

Just tried to pay one off Council Tax. The online payment system didn't work because it asks for an Invoice Number which is not given on the bill and when I entered the Accout Number it was rejected. I then went to automated phone payments and the robot wouldn't accept the amount I had to pay which was correctly entered using a star between pounds and pence which is ridiculous.

These people continue to use harsh chemicals which is harming vulnerable people in council accommodation. They refuse to stop harming people even after they have been told they are harming people. They ignore people's human rights.

Touched the clean air zone for 200m ( didn't know) paid the £60 fine but apparently late another £139 later guess what Bristol I wont be coming again not even by train or to out of town. Council just money grabbing !!!

I got a Clean Air Zone fine and I had no idea about it while visiting Bristol. Just look at all the other reviews and it's obvious the signage is not clear enough for visitors. Sure, you get £60 or even £120 out of people but they won't come back to Bristol.

Solution - The first offence should be a warning only.