Britannia Rose Avis 

2 484
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed made to measure curtains 240 x 390cm. I ordered several free fabric samples and chose my favourite. I followed the instructions re measuring and placed my order. The curtains were delivered... Voir plus

Noté 5 sur 5 étoiles

The cushions I wanted were initially out of stock. The company contacted me as soon as they became available. They were delivered quickly and are of excellent quality. They are am exact match to the c... Voir plus

Noté 5 sur 5 étoiles

We are highly delighted with the new curtains we received today from Britannia Rose. We have used Britannia Rose before and because the quality was so good we chose to order from them again. Brit... Voir plus

Noté 5 sur 5 étoiles

I ordered curtains, blind, cushions and fabric to cover very my ottoman The fabric is lovely and the finished curtains are stunning. Customers service was great helping along the way. I would defi... Voir plus

À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux
  2. Magasin de rideaux
  3. Magasin de design et de décor intérieur
  4. Décorateur d'intérieur

Écrit par l'entreprise

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 484)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gorgeous Fabrics and a Lovely Company.

I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall great experience

Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience

25 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful

Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

16 novembre 2025
Avis spontané
Logo de Britannia Rose

Réponse de Britannia Rose

Hi Julie,

Thank you for your feedback and we are very sorry for the experience you had. You should have been informed straight away that the second fabric had been discontinued, and you should not have had to chase for an update or discover the issue yourself. We understand how frustrating that must have been, especially with your plans for Christmas.

We have checked your order and can confirm the refund for the unavailable sample has been processed.

If you would like to choose an alternative fabric, we will be happy to send you a replacement sample free of charge, with priority handling so there are no further delays.

We appreciate you taking the time to share what went wrong, and we are reviewing our internal checks to make sure discontinued items are flagged and communicated more clearly in future.

Kind regards,
Britannia Rose Customer Care

Noté 5 sur 5 étoiles

Exceptional Customer Service

Exceptional Customer Service. After contacting them I had a reply within no time and the problem was resolved straight away. 5 star Service.

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have used this business over the last…

I have used this business over the last 3 years. Huge array of samples that are easy to order. The materials are always exceptional and the workmanship second to none. Ordering easy from start to finish, I would not only highly recommend , but would not use any other company.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ease of ordering

Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautifully made curtains

Beautifully made curtains, fully matched.
Friendly and helpful people at Britannia Rose and always responded swiftly to any messages sent.
If you are wanting curtains, please consider Britannia Rose BEFORE comitting elsewhere. If you know the fabric you want, check with Britannia Rose as they may well have it available too (and at a more competitive price!)

11 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It is an easy and comprehensive website…

It is an easy and comprehensive website to browse and I found several fabrics that I liked. On more than one occasion I order several fabric samples to find one that would make curtains. The samples all arrived very quickly.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I was searching for some fabric and…

I was searching for some fabric and Britannia Rose website came up, I hadn’t heard of them before so decided to order 5 samples for free. I was amazed at the efficiency of the company and my samples duly arrived within a couple of days nicely packaged. I am really impressed with this super friendly company and will be using them again. In the future .

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service fast delivery

Outstanding service fast delivery, fantastic quality fabric.
Faultless piped cushion covers and a free cushion what more to like.
I will certainly use this company again 11/10.

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

2m fabric and a cushion

I ordered 2 metres of fabric (harlequin x Sophie Robinson) and a pillow with clearance fabric. The fabric was lovely and thick and seems to be very robust for the Ottoman I reupholstered. The cushion was well made with lovely vibrant fabric. A very cost effective way of upgrading furniture etc. delivery was fast and efficient and everything was well packaged. I will order again.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

So pleased with the curtains and blind…

So pleased with the curtains and blind I ordered, also when they arrived they had been packed with great care. Had a little mishap putting up the Roman Blind and broke the chain! Britannia Rose were brilliant within an hour of emailing them for help they’d organised another one to be sent out, which we received the next day. Could not ask for more

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Great Customer Service, speedy delivery and great value,

only negative is that the order tracking says my order is still being processed but received my items

12 novembre 2025
Avis spontané

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