Britannia Rose Avis 

2 484
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed made to measure curtains 240 x 390cm. I ordered several free fabric samples and chose my favourite. I followed the instructions re measuring and placed my order. The curtains were delivered... Voir plus

Noté 5 sur 5 étoiles

The cushions I wanted were initially out of stock. The company contacted me as soon as they became available. They were delivered quickly and are of excellent quality. They are am exact match to the c... Voir plus

Noté 5 sur 5 étoiles

We are highly delighted with the new curtains we received today from Britannia Rose. We have used Britannia Rose before and because the quality was so good we chose to order from them again. Brit... Voir plus

Noté 5 sur 5 étoiles

I ordered curtains, blind, cushions and fabric to cover very my ottoman The fabric is lovely and the finished curtains are stunning. Customers service was great helping along the way. I would defi... Voir plus

À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux
  2. Magasin de rideaux
  3. Magasin de design et de décor intérieur
  4. Décorateur d'intérieur

Écrit par l'entreprise

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 484)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So pleased with my delightful cushions

I received two delightful, well made cushions in my chosen fabric. The ordering process was easy, and the time for making and delivery was surprisingly short. The items were well packaged and I am very pleased with my purchase. Thank you.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

First time ordering...won't be the last!

First time ordering curtains from Britannia Rose, and I couldn't be happier! The curtains are perfect! Beautiful quality. And the price was so much cheaper that I was quoted elsewhere for the exact same fabric. Thank you!

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect in every way!

The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel rest assured as to the status of production and delivery.

The curtains that I received look absolutely gorgeous! They’re even better than I imagined they would appear! Every time that I return home, I look at them and smile. I’m very pleased and feel positive about making my next purchase!

Thank you to Britannia Rose for adding amazing quality to my home!

7 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Really poor

Really poor, Wanted to return some unused wallpaper rolls and after chasing for two weeks they said that they would not accept return as it was outside of a return window.
This window BTW is coincidently missing from there website.
Who only allows a 14 day return for something like this!!

They clearly don't get much return business as the customer service is shocking

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely curtains!

Great website, easy to use. Wide selection of fabrics. Great curtains. Reasonably priced.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect cushion

I used Google Lens for a match on some material on an upcyclyed bench, Britannia Rose had the exact match and the cushion is perfect.

Great website, easy to use/order and quick delivery.

5 star service and would definitely recommend

25 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional very courteous very…

Very professional very courteous very helpful I ordered two samples they were sent beautifully packaged lovely covering letter and the after sales follow-up was amazing. It’s really a good professional company. Some might think oh old-fashioned but they care about customer service Which to me wins over and every level because if they’re that professional from the start the product product the quality to finish at the sales of the service will be amazing.

16 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Received my sample request

Received my sample request. gave a good review but within an hour I’ve been sent email after email requesting reviews!!!! Leave me alone

13 janvier 2026
Avis spontané
Logo de Britannia Rose

Réponse de Britannia Rose

Thank you for letting us know, and I’m really sorry about this. The review request emails are automated, and clearly they were sent too frequently in your case. That’s not the experience we want anyone to have. I’ve flagged this so no further review emails are sent to you. Thank you for ordering a sample from us, and again, apologies for the inconvenience.

Noté 5 sur 5 étoiles

Excellent!

Excellent quick delivery and well packaged.
Would definitely buy from BR again.

9 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Some frustration but now resolved.

Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

29 décembre 2025
Avis spontané
Logo de Britannia Rose

Réponse de Britannia Rose

Hi Sarah,

Thank you for your review and I’m sorry for the frustration this caused.

I can confirm that your refund has been issued. The delay was due to the Christmas and New Year holiday period, when both our office and banking processes were operating more slowly than usual.

Our office has been closed over the holidays and will reopen on the 5th of January, which is why you did not receive a response to calls or emails during this time. We appreciate this is not ideal and apologise for the lack of communication while we were closed.

If you have any further questions once we reopen, please do get back in touch and we will be happy to help.

Kind regards,
Britannia Rose Team

Noté 5 sur 5 étoiles

Very pleased

The whole process was quick and easy and the product was well made, well packages and arrived quickly.

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great selection and reliability

Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Cushion cover

I ordered a cushion to match my Roman blinds. Very pleased, will be ordering another.

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Super website with huge selection of…

Super website with huge selection of fabrics to choose from. Very quick delivery of samples.
The new curtains in Chatsworth fabric look lovely and transform the room.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

The curtains are beautiful ,well made with great attention to detail. Delivered via courier and very well packaged. Excellent service.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too

5 décembre 2025
Avis spontané

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