Britannia Rose Avis 

Curtains are great and we'll made. Look great in our lounge. Despite problems with tge supplier ,which was beyond your control, you answered all of my questions promptly. Curtains arrived well packaged and very quickly once supply issues were resolved. Thank you very much.

Ordering - easy, great production speed, excellent customer interaction, very well made curtains and cushions, professional finish. Room looks refreshed and alive! Thank you

Easy website to follow, easy to order sample wallpapers. Took perhaps longer to arrive than anticipated to say they were coming from within UK.
Gorgeous designs from Britannia Rose. But I need a heavy duty vinyl - hard wearing as it is needed for the hall stairs and landing and such vinyls are not available. Pity!

Lovely curtains, well made, good range of fabrics, good customer service.

Easy to order, fast delivery and exactly what I needed

Really easy to order, website professional and straightforward to navigate with clear instructions. Curtains and blinds both delivered on time and are high quality. Couldn't believe curtains had no creases! Thank you they look beautiful.

Super communication and excellent service. Very easy site to use. Beautiful curtains, Roman blind and cushions. Highly recommended company for bespoke home furnishings.

Great service. Easy to order with full instructions and options of finishing. The curtains were beautifully made, brilliant quality and just perfect for our room. Highly recommend this company. 10/10

Beautifully made curtains and excellent quality from Britannia Rose , I'm really pleased and will definitely buy from them again .Any samples are sent out promptly and they are easy to contact if you have any questions

Brilliant company, we have used a few times for curtains and blinds. The quality of the items is amazing and the customer service is great. A bracket broke in my son’s blind a few months after ordering and they sent me out a replacement straight away! Highly recommend

Excellent service from start to finish, beautiful quality fabrics to choose from. Well packed and speedy delivery. Now dressing my windows looking fabulous.

This is the second time ordering from this company and the service and speed of delivery were great both times. I love the new cushions that finish off our lounge perfectly. I shall definitely use this company for future fabric/soft furnishings again.

Ordered for my mum, Great service, simple to order, good price and great quality curtains. Would definitely recommend

Amazing quality curtains. This is our second time ordering from Britannia rose and would always use them for our made to measure curtains. Only thing is the turnaround time is always a little longer than expected so wouldn’t recommend ordering in a rush! Worth the wait though.

Brilliant process from start to finish! Images clearly show the range of cloth, true to colour! Samples perfectly enabled me to make a choice and my cloth was here within days. Not easy to buy cloth on line but was really happy with my choice!! Certainly recommend and would use again!

The web site was easy to use. The communications from the company were good. Curtains and blind were delivered promptly. I’m very satisfied with my purchase.

Disappointed After a Great First Order
I was very happy with my first order from Britannia Rose, so I confidently placed another—this time for four fabric samples. Unfortunately, only one arrived. I had to chase the company to find out that the others were either discontinued or delayed. Despite promises and an eventual refund for two of the samples, the 4th sample still never arrived, but did get refunded when I asked. Even more frustratingly, the samples Britannia Rose claimed were unavailable, still continue to be listed for sale on their website, despite my raising this with them three times. When at a later date, I decided against better judgement to place an order for one of these fabrics, I received a message some days later saying the order couldn’t be fulfilled. I found out the hard way that it wasn’t just the samples that they no longer sold, the fabric had been discontinued too. I was told 6 days ago, after I had to ask for my money back, I’d be refunded in a few days, but I’m still waiting.
It's extremely disappointing to see a company knowingly advertise products they can’t deliver. A company should be abreast of fabric availability, especially ones that have been discontinued, so they may remove them from their website, to prevent customers ordering items that can never be fulfilled. I appreciate that updating websites can take time, and on occasions there are delays in manufacturers/retailers communications but in this case that isn’t so. To summarise my experience of Britannia Rose, appalling communication regarding fabric availability, poor customer communication and unkept promises made this a frustrating experience. My experience has put me off of ordering from them again, or recommending them. Order number ORD2526115
Edit 1st June 2025 - I have today received a full refund for the unfulfilled fabric order.

Fantastic service from Britannia Rose...I ordered curtains on their excellent and easy to use website. The choice of fabrics is huge and deciding on one was the most difficult part of the ordering process! Once I ordered my curtains I saw that there was a bit of a delay getting the fabric from the manufacturer and I thought that particular fabric might be discontinued. I rang the customer service team and a very helpful man checked on the status of the fabric and reassured me that the fabric would be available but with a bit of a delay. I was happy to wait until the middle of June for delivery but just 10 days later I received a call from the customer service team to let me know that the fabric had come in and they made my curtains that very day and were being shipped out that day. This was late in the evening on a Friday and I received the curtains the next day before 1pm - fantastic! I was so pleased with the quality and workmanship on the curtains as well - they look great. I would use Britannia Rose again and would highly recommend them to anyone who wants high quality curtains at a competitive price with great service thrown in!

Britannia Rose came up trumps at all levels. They were hugely helpful when I rang about four times prior to ordering the curtains. The website was clear and the discount offered (and free cushion too) much appreciated.
The curtains (lined and interlined) arrived as and when expected and I am thrilled with the result. Would definitely recommend them.