Britannia Rose Avis 

Lovely fabric, print was bigger than expected but worked very well.

Britannia Rose - Order ORD7813197

I do not write negative reviews of companies as I feel that they should be allowed to deal with issues privately with their customers . However I feel the way this company has treated us needs to be highlighted to warn other potential customers .
We ordered some curtains which were advertised by Britannia Rose , paying £1400 in January 2025 and still have not received them (24th May 2025) as the material is still unavailable. ( We have just rung them up and the date has now again been moved back to the end of June)
Britannia Rose have continued to advertise the curtains throughout this period and may well have taken other orders from other customers throughout this delay . When I challenged them about this false advertising they said it was an IT issue and they would look into it. Any communication over the last few months about updates etc has always come from us, they have not been proactive.
Any company can seem good when things go well , how they deal with problems is an indicator of how good they really are. Our experience of this company is poor . I have now realised that one in five of their customers who have written reviews have expressed their dissatisfaction with the service or product they have received from Britannia Rose.

I hope anyone who orders from them doesn’t have the same experience we have had !

Easy to order, very good website, samples good quality and prompt delivery.

Curtains were very well made and hang beautifully. Will 100% use Britannia Rose again.

We needed curtains urgently as MIL was moving in with us and the team really helped us get the correct material and the curtains were made and despatched super quick - amazing service, wouldn't use any other company for curtains.
Top marks guys x

Really beautiful bespoke curtains, high quality fabrics and finish. Excellent customer service troubleshooting delivery/ timings.

I have had a number of pairs of curtains made by Britannia Rose - on each occasion I have found the items to be very-well made, well packed and dispatched promptly. Customer service is excellent - very helpful and friendly. Overall - highly recommended!

Have ordered samples and fabric from Britannia Rose several times. Items always arrive swiftly with an email advising despatch. Very happy with the service and shall be ordering some fabric in the next few days.

Love my curtains, which look great!
Overall good communication with the team at Britannia Rose, very friendly, polite and helpful. The curtains are excellent quality and were well packaged for delivery.

Great fast service and quality goods. Went out of the way to match batch of wallpaper when we changed plans and decided to wallpaper an extra wall!
Would certainly use again.

Britannia Rose have an extensive choice of fabrics. The website is easy to use and the quality of the finished curtains and cushions is very good.
I shall be using Britannia Rose again.

Absolutely beautiful fabrics and an exemplary, extremely efficient service from the start to delivery!
Wonderful.

As well as the fabric being of excellent qualiy the curtains are also extremely well made.

BR customer service is also spot on being professional, courteous and very helpful.

I always tend to return to Britannia Rose because they have a great range of fabrics in the colour schemes and themes that I am looking for.
On this occasion, I ordered several fabric samples (at a small cost), which really helped narrow down what I think will work best for the two bedrooms I need new curtains for.
Although some of their fabrics are pretty pricey, (unusually) several of the ones I like are reasonably priced and I look forward to ordering and receiving my curtains.

Fantastic curtain makers. Found the fabric I wanted, popped the measurements in and a week later they arrived. Beautifully made. And an added bonus was that the fabric wanted was £20 less than I had seen anywhere else. I’ll definitely be back.

My second set of two pairs of big, wide and full length curtains from Britannia Rose. Very happy with the last set so instinctively went with Britannia Rose again as they had the exact fabric I had seen elsewhere and wanted but with a subtly different name. Easy to measure, helpful via online chat regarding one small question, simple to order. I did have to wait the full 5-10 days they quote but when I chased on Day 11, they checked for me and they were dispatched the very next day and arrived by DPD the one after that. Beautiful curtains, immaculately cut and stitched with good quality header, precise hems and seams and exactly the length ordered. They look stunning and I would use Britannia Rose again without hesitation. Price far better than JL, slightly better than Dunelm and probably better quality workmanship than the latter.

Curtains are well made and very quick delivery. Can't ask for anything more.

The curtains were beautifully made and a perfect fit. The price was nearly half that charged by other companies for exactly the same fabric. They also arrived in one week beautifully packed with hardly any creases!! Other companies estimated 4-6 weeks. The price also included a free cushion in the same fabric. The website was very straightforward and gave clear instructions on how to measure for a good fit. I would definitely recommend this company and will use them again in the future.

Ordering is so easy and the curtains are perfect. I couldn't be happier.

The service is excellent. Curtains are well made. Speedy response and delivered quickly. I used them a few years ago and was impressed and it is good to see they are still offering the same first class service at reasonable prices. I will be buying more.