Looked for life insurance and definitely went for British Seniors. Joe, agent who dealt with us was great. He didn’t pressure us ,was knowledgeable, polite and an overall nice guy. Best insurance comp... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Oliver, who contacted me spoke clearly to me, which is important because I am partial hearing. He explained everything I needed to know. He was empathetic when needed and did not get impatient with... Voir plus
L'entreprise a répondu
Not sure if this allows names to be put in ? The lady / girl … J….e was absolutely brilliant, friendly and asked all the right questions to come to the most suitable cover. Explained everything a... Voir plus
L'entreprise a répondu
Just took out a policy with British Seniors and it was so easy and really well executed .The agent i spoke with made me feel at ease and everything was explained upfront and clearly .I made my choice... Voir plus
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À propos de l'entreprise
À propos de British Seniors
Écrit par l'entreprise
Coordonnées de contact
4,9
Excellent
39 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great Customer Service
I was contacted within 15 minutes of showing interest in your service online. Fantastic customer service. Ryan Ford is a credit to your team. Everything explained clearly, i have been well informed about my life cover.
13 octobre 2026
Réponse de British Seniors
Hi Val! We appreciate your kind feedback and are pleased to know you've been happy with our service.
Very happy
Very happy, polite lady i was talking to explained very well Thankyou very happy
13 octobre 2026
Réponse de British Seniors
Hi Razina! It's great to hear that you've been satisfied with your experience. Thanks for sharing your feedback.
Réponse de British Seniors
Hi Julie, thanks for your kind review. We're pleased that you've had a good experience with us.
Friendly and explained the cover in…
Friendly and explained the cover in detail and clearly
13 octobre 2026
Réponse de British Seniors
Hi Jimmy, we're grateful for your review and delighted to hear that you've had a positive experience with us.
Great service from Justin
Justin had a great telephone manner , gave lots of information and options and was very patient while I was making my decision. Absolutely no hard sell and a pleasure to talk to
13 octobre 2026
Réponse de British Seniors
Hi there! It's great to hear that you've been satisfied with your experience. Thanks for sharing your feedback.
Kelly was very helpful and explained…
Kelly was very helpful and explained everything about the policy and answered any questions that I had.
13 octobre 2026
Réponse de British Seniors
Hi Rachael, thanks for your kind review. We're pleased that you've had a good experience with us.
Very helpful and explained everything…
Very helpful and explained everything so I could understand. Thank you
13 octobre 2026
Réponse de British Seniors
Hi Susan, we're grateful for your review and delighted to hear that you've had a positive experience with us.
Very nice man on the phone & helpful
Very nice man on the phone & helpful
Talked me through all my questions I had
12 octobre 2026
Réponse de British Seniors
Hi Julie! It's lovely to hear that you were happy with the service you received. Thanks for taking the time to share your feedback.
LEWIS WAS EXTREMELY HELPFUL ANSWERING…
LEWIS WAS EXTREMELY HELPFUL ANSWERING ALL MY QUESTIONS WITH GREAT KNOWLEDGE AND
PROFESSIONAL ATTITUDE.ACREDIT TO THE COMPANY
12 octobre 2026
Réponse de British Seniors
Hi Brian, thank you for taking the time to leave us a review! We're so happy to hear about your good experience with Lewis. Thank you for choosing British Seniors!
The advisor Donna was very welcoming…
The advisor Donna was very welcoming took her time to go through the documents explaining everything carefully very professional and ask me if I had any questions . There was no rush in the things she was saying
12 octobre 2026
Réponse de British Seniors
Hi Brenda, thank you for the kind review. We're so pleased to know that you had a great experience with us.
Réponse de British Seniors
Hi Barbara! Thanks for letting us know how we did. We're really glad to hear you were happy with the service.
I spoke to Reece who dealt with my…
I spoke to Reece who dealt with my enquiry in a very professional and polite manner.
6 octobre 2026
Réponse de British Seniors
Hi there! Thank you for your 5-star rating. We're so happy to hear that you had a great experience with us.
The young man James was very…
The young man James was very informative and lovely to talk to.
12 octobre 2026
Réponse de British Seniors
Hi Vicki, thanks for your kind words! It's great to know that you were pleased with the service.
Réponse de British Seniors
Hi Rob, thank you for your review! We're really glad to know that you had a great experience with us.
Life insurance
Good clear communication from both representatives
very well explained about different products.
12 octobre 2026
Réponse de British Seniors
Hi Adrian! Thank you for letting us know about your experience. We're so glad to hear that you were pleased with our service.
Very helpful service.
Very helpful service.
Answered all my questions and explained everything very clearly.
9 octobre 2026
Réponse de British Seniors
Hi Pamela, thank you for your feedback! We're really happy to know that you were pleased with the service.
My experience with you has always been very good…
My experience with you has always been good very good thank you again Joseph Smyth
8 octobre 2026
Réponse de British Seniors
Hi Joseph, thanks for taking the time to share your feedback. It's wonderful to hear that you were happy with the service.
lovely bloke Justin
Spoke to a lovely bloke Justin I think that’s his name I get very forgetful lol, we had the best chat and he listened as well, wasn’t pushy at all just explained it all and made it very simple for me, very good customer service he’s a credit to the company.
12 octobre 2026
Réponse de British Seniors
Hi there! We're grateful for your lovely review and pleased to hear that you had a great experience with us.
Réponse de British Seniors
Hi Taylor, thank you for your kind words. We're really glad to hear that everything went smoothly for you.
Jamie was especially patient and…
Jamie was especially patient and empathetic during our call. Never the easiest conversation to have but needs must. Been avoiding this since my husband died but I have daughters and grandsons to consider . Many thanks Jamie 😊
12 octobre 2026
Réponse de British Seniors
Hi Ruth! Thanks so much for your feedback. We're delighted to know that you were happy with the service we provided.
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