Broad & Swan Watches Avis 15

TrustScore 4.5 sur 5

4,5

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À propos de l'entreprise

  1. Horlogerie

Écrit par l'entreprise

BROAD & SWAN are an independent online watch brand from Dublin, Ireland. All of our watches are Swiss Made and have met the criteria set out by the Federation of the Swiss watch industry. They are luxurious, classic and affordable. I sell watches for men and women.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Ordered for my boyfriend’s 25th…

Ordered for my boyfriend’s 25th birthday, we currently both live in Australia, Simon was very helpful with answering all my questions and the shipping was quicker than expected. He absolutely loves the watch, especially having Irish family, made it feel very special to connect us to back home. Many thanks again Simon, all the best for the future

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy customer from the US

Came across these watches and wanted to order one, but I am in the US and shipping was pretty steep. I emailed Simon and asked if they had any retailers over here potentially so that I could save a little on the watch that I wanted. Figured it was a long shot, but hey I had nothing to lose. I got a very quick reply, might have even been the same day or the next day even, and had stated that they do not have any retailers over here but will work with me in that regard. I was so thankful that he not only got back to me so quickly, but presented me with an offer I could not pass up. I immediately bought the watch and 48 hours later it was on my doorstep over here in the US. Could not have asked for better customer service! I love the watch, I wear it daily and have gotten numerous compliments from coworkers and friends. The packaging it comes with is a great touch as well, I kept it in my nightstand drawer as keepsake. I would, and probably will, gladly purchase another from Broad & Swan.

5 juillet 2024
Avis spontané
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Réponse : Broad & Swan Watches

Hi Ken,

Thank you very much for the glowing review. It means a lot.
I’m delighted you’re so happy with your watch and the service. It was my pleasure.
All the best

Simon

Noté 5 sur 5 étoiles

Top class

Fast delivery and attention to detail is second to none. A massive call out to Simon for his excellent customer service. My husband loved to watch, the look & feel of it. The extra straps are such a bonus for changing the style and your mood when wearing it. Would 100% recommend this product. Thank you Broad & Swan Watches.

27 octobre 2023
Avis spontané
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Réponse : Broad & Swan Watches

Thanks Trish for your lovey feedback. I’m delighted the watch went down well. It was my pleasure to help you.

Noté 5 sur 5 étoiles

Picked up the Captain’s watch

Picked up the Captain’s watch, beautiful design, fells solid, great addition to the collection.

8 février 2023
Avis spontané
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Réponse : Broad & Swan Watches

Hi James,

Thanks for the great review and we’re very happy you like it

All the best

Simon

Noté 5 sur 5 étoiles

Lovely range of watches

Lovely range of watches, I am delighted with the watch I picked out. I have recommended using Broad & Swan to family and Friends. It’s 5 stars for me!

27 juin 2022
Avis spontané
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Réponse : Broad & Swan Watches

Thanks very much for the great review Eamon. It’s very much appreciated and I’m delighted you love the Libertie Blue model.

Noté 5 sur 5 étoiles

I just received my Captains dive watch

I just received my Captains dive watch. I am really pleased with my purchase. I am a watch collector and must say the quality of this watch is amazing. I have watches worth far more than this one and this compares very favourably with those. I can see this being one of my favourites. As far as dive watches go , this is probably the most elegant one I have ever seen. It can be worn at any occasion.
During the process I really appreciated the personal touch Simon provides, which assured me I had made the right choice. The watch arrived very promptly, and very well packaged in a beautiful blue box. I already have my eye on another watch from the collection.

21 mai 2022
Avis spontané
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Réponse : Broad & Swan Watches

Ron, I’m so glad you are happy with your new Captains dive watch. I really appreciate your amazing review, it means so much to a small business like mine. Enjoy

Simon

Noté 5 sur 5 étoiles

Excellent service

Excellent service. From start to finish, Simon helped me with my watch choice, kept me updated with delivery and followed up after to make sure I was happy with my watch. I went for the Libertie Blue and I love it.

It came in a lovely case and a hand written note. Can't wait to wear it this weekend.

Thank you, Simon. I'll be back soon.

22 avril 2022
Avis spontané
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Réponse : Broad & Swan Watches

Hi Michael,
Thank you so much for the great review. I'm very happy you love your new watch and I appreciate the trust you showed in my brand to make a purchase.
Best wishes

Simon

Noté 5 sur 5 étoiles

Unbelievable service & Quality - HIGHLY RECOMMENDED!

I bought the Jack Red Gold and Blue edition after seeing Simon’s posts on LinkedIn.

After browsing the website, it was a clear choice for me as I was looking for something simple, minimalist yet elegant to wear to business meetings and social events.

After placing my order, I had an e-mail from Simon to thank me for the purchase and he notified that I didn’t use the 10% discount that was on offer, and did I want it.

Within a few days, the watch was dispatched and I was able to track my delivery through the links on the e-mail.

Once it arrived, I was most impressed with the quality of the packaging and the personalised note that came with it, very nice touch!!!!!

I've had the watch for a few weeks now and it fits like a an absolute dream and looks exactly how it appears online, very impressive and have had many comments on the classiness of the product.

Simon followed up to see how I was getting on with my watch and it certainly won’t be the last watch I either buy or ask as a gift from Broad & Swan and have my eyes on a new on for my Birthday in Feb!

Liam Nicholas

21 janvier 2022
Avis spontané
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Réponse : Broad & Swan Watches

Thanks very much Liam. It was my pleasure and I'm delighted you were happy with the service

Noté 5 sur 5 étoiles

Extremely happy with my Captain Blue…

Extremely happy with my Captain Blue Divers watch. Simon was a pleasure to deal with and could not have been any more helpful. Very well presented and received within a few days of ordering. Would highly recommend....

14 janvier 2022
Avis spontané
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Réponse : Broad & Swan Watches

Hi Martin, I'm delighted you are so happy. It's one of my own favorites' too.

Noté 5 sur 5 étoiles

MANUEL CARVALHO / PORTUGAL ei dois relógios Broad & Swan e…

Comprei dois relógios Broad & Swan e estou muito feliz com estas compras. São duas belíssimas peças, de grande qualidade e com excelente apresentação.Igualmente apreciei o atento e diligente apoio do Sr. Simon ao processo de envio e entrega em Portugal.
Recomendo vivamente os produtos e a empresa Broad & Swan.

17 novembre 2021
Avis spontané
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Réponse : Broad & Swan Watches

Obrigado Manuel.
Estou muito feliz por ter superado suas expectativas. Aproveitar

Thank you Manuel.
I'm very happy to have exceeded your expectations. Enjoy

Noté 5 sur 5 étoiles

Received a beautiful watch from broad…

Received a beautiful watch from broad and swan. The watch was wonderfully presented and Swiss made, very reasonable priced and delivered within a couple of days,

Highly recommend the watches from broad and swan and excellent follow up service.

18 octobre 2021
Avis spontané
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Réponse : Broad & Swan Watches

Thanks a million for the great feedback Darren, I'm delighted you were so happy. If I can be of any further service, please let me know

Noté 5 sur 5 étoiles

Brilliant service

I received my watch yesterday. It was packaged and well presented and personalised. I would definitely recommend. Will be buying again as service and product were excellent.

5 juillet 2021
Avis spontané
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Réponse : Broad & Swan Watches

Thanks Linda. We're delighted you are happy with your new watch.

Noté 5 sur 5 étoiles

Highly recommend

I wasn’t sure at first as I didn’t recognise the brand. However, after contacting them, Simon was a great help and reassured me. I purchased one from the Jack Red Collection - black & black. Delighted with my new watch, exactly as shown and very classy. Highly recommend!

5 juillet 2021
Avis spontané
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Réponse : Broad & Swan Watches

Thanks Emma. You're very welcome. Enjoy your new watch.

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