for now i just bought my ticket and within 15 minutes i got it . Price was far more affordable compared to airline website. I called call center of airline and confirm my ticket . I hope everything go... Voir plus
L'entreprise a répondu
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Best airfares! This is my second time booking return flights with BudgetAir for travel between Almaty and Port Moresby, and I've had a great experience both times. The biggest advantage for me is t... Voir plus
L'entreprise a répondu
UPDATE: Budgetair team has contacted me and the issue is resolved. I had a very disappointing experience with BudgetAir. My e-ticket clearly stated that checked baggage was included, but the air... Voir plus
L'entreprise a répondu
Оперативно. Удобно. Пока только у вас видела, что один человек может все заполнить, и отправить ссылку только на оплату- очень удобно. При замене буквы в имени- быстро отработали. И цены всегда самы... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
4,4
Excellent
557 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great price and choices for flights
25 mai 2026
Réponse de BudgetAir.lv
We are so glad you found great prices and choices for your flights. Thank you for your positive feedback!
It is 16th time in last 10 years that l…
It is 16th time in last 10 years that l bought ticket from you and always best price and everything went smoothly. Higjly revommend!
1 juin 2026
Réponse de BudgetAir.lv
We truly appreciate your continued loyalty over the past decade! We are so happy to hear that you consistently find great prices and smooth experiences with us. Thank you for your recommendation!
I booked for myself and my children but…
I booked for myself and my children but when I tried to check in online my kids were not found on the booking code
1 juin 2026
Réponse de BudgetAir.lv
Hello Rebecca,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.
Kind regards,
BudgetAir
Jhon.
Réponse de BudgetAir.lv
Thanks ! We appreciate your feedback !
Very disappointing customer service experience with BudgetAir.
Very disappointing customer service experience with BudgetAir.
Our sports organization requested a simple accounting invoice for a flight booking so we could comply with our yearly tax and financial reporting obligations. We clearly explained multiple times that the automatically generated “payment overview” was not sufficient because it was issued to a private individual instead of our club.
Despite detailed explanations, we repeatedly received identical copy-paste responses that completely ignored the actual issue. We were not asking for anything unusual — not even a VAT invoice — just any official accounting document containing our organization’s information.
Instead of trying to help or escalate the matter to accounting, BudgetAir continued sending generic template emails, leaving us in a difficult legal and administrative position.
As a customer, being ignored like this is unacceptable. Good customer service means actually reading and addressing a customer’s problem, not endlessly repeating automated responses.
I sincerely hope BudgetAir improves its support process, especially for organizations and business customers who require proper accounting documentation.
21 mai 2026
Réponse de BudgetAir.lv
I understand how this has affected your experience, and apologise for the inconvenience caused.
It's not the first time I use budget…
It's not the first time I use budget air service. I recommend it because unlike others it's honest and there is no hidden costs.
18 mai 2026
Réponse de BudgetAir.lv
We're so glad to hear you appreciate our transparent pricing and honest service. Thank you for your continued trust and positive feedback!
No checkin was done on my behalf
No checkin was done on my behalf. Because of you I paid 50 euro to the airline. Check in is the responsibility of the airline. Very bad experience. I will never use it again. Notts recommend. When I ask for the refund because of the website mistake they said it's your responsibility to do the check in
6 mai 2026
Réponse de BudgetAir.lv
Hello Rooman,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.
Kind regards,
BudgetAir
Jhon.
Second time buying tickets from this…
Second time buying tickets from this company. It’s so easy to fill out all the information, and of course it’s really convenient to pay using Google Pay or Apple Pay! Definitely recommend it!
20 mai 2026
Réponse de BudgetAir.lv
We're so glad you found our ticket purchasing process easy and convenient, especially with Google Pay and Apple Pay! Thank you for your recommendation.
Réponse de BudgetAir.lv
We apologize for the long wait. We are working to improve our response times.
BudgetAir Wizz air
BudgetAir didn’t mention, that with Wizz air i have to make on line check in. I had to pay two times check in fees on my trip.
17 mai 2026
Réponse de BudgetAir.lv
We are sorry to hear about the unexpected check-in fees. We're reviewing our communication process to prevent this.
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