Build4less Avis 

What a disaster this order was, getting roof sheets delivered without wood etc! Asked for refund and response I've got is OK. Weekend without materials going to cost me more than materials, just go to local shop.

After reading mixed reviews on some products taking weeks but being limited to where I could find the product I wanted with "reasonable shipping cost", I took the plunge.
Order acknowledgement was next day but it took a prod and more than a week (7 working days to be exact) to get confirmation that the items had been shipped (direct from the manufacturer, ie drop shipped, items not held in stock)
"Shortly" is used alot on emails rather than giving dates which made me anxious but to her credit, Hayley always came back to me extremely quickly.
It did take a further 2 days for DPD to deliver 1 of the part shipped boxes and another for the other to be delivered even though it was out for delivery the previous day (but this was obviously outside of Build4less' control)
One other thing that was confusing at checkout was adding VAT to the shipping after adding VAT to the products. Whilst I understand alot of trade use this site, maybe something similar to Screwfix site would be better to add or remove VAT from the whole price,items and shipping making it easier for general DIY users and Trades if VAT is needed or not.

It was a bumpy ride but got there in the end. I'd use them again but not on products I needed a quick turn around of products on.

Found Build4less after hours of trawling through other companies websites that added ridiculous amounts for delivery, over £250 for some of them, Build4less offered decent prices and a fair delivery cost of £80 for all of it, customer service provided was excellent as well, polite and quick to reply, will use them again in the future for sure. Deserve the 5 stars.

I recently purchased some tanking membrane. The picture showed the membrane and adhesive; for the pair Build4lLess were competitively priced. When the product arrived, it was just the membrane. I complained and have been disappointed at Build4Less failure to acknowledge this image is misleading and their refusal to refund the difference had we chosen a more competitive supplier. The misleading photo has now been removed despite build4Less stating they were not responsible for the photo.

Excellent delivery driver this morning. Superb service, reg no. FJ22 WPZ.
Please thank him.
Jo Earle

Avoid!!! Ordered some composite trim from this company. What a joke!
It was incorrect, so tried to swap it over, was like trying to get blood a stone.
Rude telephone people when you call up don’t even give a toss about your problem they just kept saying email us… so of course I had to in the end. When I did I was told that probably isn’t gonna work out for me?? Haha what?? Because they would be charging me a restock fee even though they could re-sell the trim & also the collection cost was more than the original price of product with delivery.
So basically I would owe them money to return the product.
Disgusting way to run a business, basically sell stuff & when customers want to return any of it, make it so extortionate that it’s not worth our while to do so.
So I would defo avoid buying from this sneaky, snidy company. You will only lose out on money when you do.

Delivery was Quicker than expected, very happy with product aswell

I was really impressed with this site but didn’t actually buy even though the product prices were really good. My problem was the cost of delivery.
I was wanting to buy some driveway chips but found that the delivery cost was more than the product.
3 bulk bags were going to cost me over £200 in delivery charges, I was not impressed.

Fast service. Next time I will use screw roof sheet fixings rather than their nail type fixers

Good price, quick delivery no hassles

Ordered something. Got it soon after. Price was ok.

The outdoor pergola roof I ordered was of exceptional quality, I was concerned when I realised I had to join 2x 2mtr by 2mtr clear sheets together but the piece I was sent to join these fits like a glove, we did have lots of rain after I had fitted roof and joining piece and there were no leaks at all, even around the join, I was at expecting to have to use some sort of water proof sealant across join but I was overjoyed that there was no need, Also the advise I had from Build 4 Less before I placed order was also very helpful and we now have a fabulous outdoor seating area with a UV protection and waterproof roof which is quite light but strong compared to anything else I found on my extensive search, many thanks for your help.

Web site easy to use. Competitive price. Quick delivery. Would use again.

Excellent customer service, fast delivery

Great price, delivery came with 2 days of order no messing around.

I found the whole experience easy from the start of locating materials I required. Very Competitive price. I'm a new house builder, I buy a lot of materials. I rate this company very highly..It's now my go to Builders Merchant.

Great Price, Top Service

Brilliant, decking arrived in 3 days I had to add to my order, which was no problem at all.
Would highly recommend.

I bought two sheets of corrugated iron for the shed. The roof had blown away in storm Eunice. I paid a very reasonable price for it. Delivery was swift and neatly packaged. The builder who did the job, said it was very easy to cut with an electric saw and said I had bought the right material :)

From point of order to delivery was excellent, I had no issues with the ordering process all my order arrived in the time stated, in excellent condition, I would definitely recommend and will use again in the future.