We've ordered from Builders Emporium a couple of times for our business. Both orders were dispatched quickly and arrived on time.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Recent purchase August /2022 from Builders Emporium for 8'x6' Hawklock shed base was advertised on line at a wrong lower price , the manager honoured their mistake allowing me to purchase the shed b... Voir plus
L'entreprise a répondu
Bought on a bank holiday and it said I hadn't purchased anything , however money had gone from my account , I thought I had been ripped off but two days later my item arrived decent delivery bloke , e... Voir plus
L'entreprise a répondu
I was very pleased with the swift response to my request of delivering of two hatches for my building project. The product arrive next day and my customer is very happy with the job completion Five... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de bricolage
- Jardin
- Magasin de rénovation
- Magasin de matériaux d'isolation
- Service de paysagisme
À propos de Builders Emporium
Écrit par l'entreprise
About Builders Emporium...
Established in 2010, Builders Emporium is an online builder merchant and home improvement centre. We are the leading manufacturer of top brands including Draak and Hawklok, as well as being a trusted supplier for some of the world's top brands such as Festool and Dulux. Based in northwest London, we have everything you need in our depot to carry out your home and DIY projects. We can provide you with a range of construction materials from our various sizes and lengths of timber to small things such as drill bits, giving you a selection of products to pick from to accommodate your specific needs!
Our mission...
Our fundamental business model is built around providing world class customer support & service, as well as high quality building products and tools. We deliver nationwide and can even accommodate internationally to places such as France, Germany, Spain and many more. Our mission is simple, we want to help our customers complete their tasks in rapid time, and with our expert advice, we hope to create a bigger community. In an industry that can be daunting, we hope with our passion and determination we can provide a great customer focused online buying experience.
Coordonnées de contact
REDWOOD HOUSE, KARA WAY, NW2 3EA, LONDON, Royaume-Uni
- 020 8452 5972
- contact@buildersemporium.co.uk
- buildersemporium.co.uk
4,8
Excellent
224 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
not used it…yet
Arrived as advertised but not used it yet. Still waiting for some other stuff to arrive but it looks good.
2 janvier 2024
Réponse de Builders Emporium
Thank you for you review! We are glad it arrived on time!
Réponse de Builders Emporium
Thank you for review! We are glad you are happy with the product!
Réponse de Builders Emporium
Thank you for your review! Im glad you are happy with the sevice!
Excellent product prompt delivery
28 novembre 2023
Réponse de Builders Emporium
We are so glad to hear this, thank you so much for your review!
Excellent service & very fast delivery!
4 décembre 2023
Réponse de Builders Emporium
Thank you so much for your review, we are thrilled that you are happy with our services!
fast delivery and very helpful
30 novembre 2023
Réponse de Builders Emporium
Thank you Kevin for your review! We appreciate it!
The sealant got to me but the box…
The sealant got to me but the box looked like it had been around the world I’m surprised everything was there
28 novembre 2023
Réponse de Builders Emporium
Thank you Martin for your review. We appreciate all feedback and will now look into better packaging so this doesn't happen again in the future.
If you have any pictures please do send them to us at contact@buildersemporium.co.uk so we can also forward these onto the courier to ensure that they are also aware, and so we can avoid it.
Kind Regards
Couldnt do enough to help and even got…
Couldnt do enough to help and even got my delivery next day even when Id missed carrier pick up, Dropped at parcel place so I got it next day.
22 novembre 2023
Réponse de Builders Emporium
Hi,
Thanks so much for your review! I am glad you got your order in time!
Kind Regards
Réponse de Builders Emporium
Thank you for your review! Im glad you are happy with our products and services!
Should have been here Tuesday
Should have been here Tuesday, but I’m still waiting on Thursday. Dont promise next day delivery or change couriers to someone more reliable.
20 novembre 2023
Réponse de Builders Emporium
Hi Ken,
Thank you for your feedback and bringing this to our attention. I have brought this up with our account manager over at DX Secure to find out what is happening with your order.
In the meantime we are sending out a replacement to you today which will be out for delivery tomorrow.
I apologise for the inconvenience caused, please be assured we are putting this right for you.
Kind Regards
Builders Emporium
Step ladder
Competitive pricing, easy to order, good comms. Prompt delivery. Goods as described.
16 novembre 2023
Réponse de Builders Emporium
Thank you very much for your review! We aim to give our customers the best service in any way possible. We hope to hear from you again!
I bought a dog stopper gate guard
I bought a dog stopper gate guard, good quality item, does the job well of dissuading the dogs to go up the stairs, ordering was quick simple and a good delivery experience, would use again, thank you.
3 novembre 2023
Réponse de Builders Emporium
Thank you so much for your kind words! We are absolutely thrilled to hear you are happy with our products and services! We hope to hear from you again, Thank you!
Builders Emporium
Excellent - period
I managed to find what I was looking for on the website very easily. The online experience was excellent and delivery as promised. First rate service for a very small niche product. Thank you!
6 novembre 2023
Réponse de Builders Emporium
Thank you very much for your review! We aim to give our customers the best service in any way possible. We hope to hear from you again!
Inadequate packaging so both dog gates…
Inadequate packaging so both dog gates were damaged on edges. Arrived in grey plastic bag with no protection for the mdf . Disappointed but had waited for “express delivery” so just using them.
* update; company keen to rectify this situation.
2 novembre 2023
Réponse de Builders Emporium
Hi there,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services.
We will definitely look into better packagaing to avoid this happening to anyone else in the future. In the meantime please feel free to email us on contact@buildersemporium.co.uk and we will be happy to send out replacements or offer you a part refund for the inconvenience caused.
Kind Regards
Product sent promptly by Builders…
Product sent promptly by Builders Emporium. Unconvinced by DX delivery who were a day late - this is the 2nd time recently that DX have proved to be unreliable. However, Builders Emporium are good
6 novembre 2023
Réponse de Builders Emporium
Thank you so much for your positive feedback! We always try to ensure all orders are dispatched on time however, as you have mentioned, unfortunately the courier can let us down sometimes. I will be sure to pick this up wtth our account manager in the hopes of being able to avoid this.
Kind Regards
Nicely made wooden dog stairgate
Nicely made wooden dog stairgate. Much nicer than many others on the market and no drilling into walls/sticking to walls. Well priced and excellent delivery times. Thanks!
31 octobre 2023
Réponse de Builders Emporium
Thank you so much! I am so pleased to hear you are happy with our product and services! We hope to hear from you again soon!
Réponse de Builders Emporium
Thank you for your feedback, we are absolutely thrilled to hear this!
Réponse de Builders Emporium
Thank you for your review! We appreciate your feedback and your support.
Items ordered were received in good…
Items ordered were received in good time. Product was exactly as advertised. Happy with service and product.
16 octobre 2023
Réponse de Builders Emporium
Your review brightened our day! Thanks for your kind words and support!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.