I was disappointed at first, because the doors I had chosen were not in stock. I should have been told at the order time. I called and made another choice, paid the extra and all went well from thereo... Voir plus
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Lisez les avis des autres
I was looking for white glazed internal doors and Buildworld had a number of options and I saw what I was looking for at a good price. Ordering on their website was simple They kept me updated w... Voir plus
Stock charges in return is really scam. Was not informed at time of purchase. Also if you recive defective item and try to replace or cancle order they take ages to solve issue. No call b... Voir plus
Easy to order good price goods, good comms, good advice, delivery detail advised, and stuck to.Have used them a few times during house renovation works
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Fournisseur de portes
- Grossiste en outils
- Magasin de bois
- Magasin de matériel de plomberie
- Magasin de matériel pour l'entretien des toitures
À propos de Buildworld
Écrit par l'entreprise
At Buildworld, we are dedicated to providing high-quality building materials, doors, and windows to help our customers bring their projects to life. Whether you're a professional contractor, DIY enthusiast, or homeowner, we have everything you need to complete your project efficiently and effectively.
With years of experience in the building supplies industry, we pride ourselves on offering an extensive range of products, from eco-friendly materials to premium finishes, designed to meet the diverse needs of our customers. We specialize in doors and windows, ensuring top-notch energy efficiency, durability, and style for every space.
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Coordonnées de contact
Royaume-Uni
- buildworld.co.uk
JB Kind Doors
4,1
Bien
606 avis
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A répondu à 23 % de ses avis négatifs
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Simply marvellous.
27 janvier 2026
Réponse de Buildworld
Hi Hiten,
Thank you for your feedback. If you’d like us to look into any specific concerns or review your order in detail, please feel free to contact our customer service team and we’ll be happy to assist.
Kind Regards ,
Buildworld.co.uk.
Kept me informed of when the item would…
Kept me informed of when the item would arrive. Came on time,
27 janvier 2026
Réponse de Buildworld
Hi,
Thank you for your feedback. We’re pleased to hear you were kept informed and that your order arrived on time. We appreciate you taking the time to leave a review.
Kind Regards ,
Buildworld.co.uk.
Great quality and amazing service
I had contacted customer service and one of the supporters called Muzammil provided exceptional and extremely helpful service, great customer care!
22 janvier 2026
Avis spontané
Réponse de Buildworld
Hi Rina Jalal,
Thank you for your kind feedback.
We’re pleased to hear that you received helpful and attentive support from our customer service team.
Providing a high standard of customer care is important to us, and we appreciate you taking the time to share your experience.
Kind Regards ,
Buildworld.co.uk.
Had a bi-folding door for a difficult…
Had a bi-folding door for a difficult to use Bathroom, guess what? There was a gap in the middle when closed about just under a cm thick. So you could peek through, couldn't even get a refund as I'd have to pay the cost of purchase for its return. Now stuck with a door I can't use. Huge disappointment will avoid in future.
9 avril 2025
Avis spontané
Great customer service
I have given this company 5 stars due to the fantastic customer service received from Muzammil. Unfortunately we had issues with our order and this was due to their supplier and not Buildworld directly Muzammil always responded to my emails promptly. He was consistently helpful, polite and proactive in getting the problem resolved. So refreshing in a time when customer service is all but non existent in some companies! A real asset to Buildworld 😊
6 décembre 2025
Avis spontané
Réponse de Buildworld
Hi Karren,
Thank you for taking the time to share such detailed feedback.
While we regret the issues you experienced with your order, we’re pleased to hear that our customer service team supported you effectively throughout the process.
Prompt communication and proactive assistance are important to us, and we truly appreciate your kind words and 5-star rating.
Kind Regards ,
Buildworld.co.uk.
Excellent Front Door - Quality Item
I purchased a new LPD front door from Buildworld, after I had done some due diligence re LPD and their products looked to be very well made quality items, from a company with over 40 years of trading behind them.
My preferred front door selection was listed as in stock on Buildworld's website and at a competitive price, when compared to other suppliers I had looked at. My order arrived, well packaged, no damage, within x6 days - and am very impressed with the build quality of the door. The courier was super friendly and helpful.
The reason for dropping one star - I had also ordered a door weather board, that arrived within x3 days. Sadly, one end of it was splintered off, 5" long. Thankfully, as I had ordered a L size, I was able to glue this back together and the cut I need to make was just one inch into the join. Now all painted and looks great.
The reason this was splintered was because it was just wrapped in a cellophane see through bag, with my address label on. No protection at all to being man handled during transit to its final destination.
I now know that this was supplied by XL Joinery - now owned by the Buy It Direct Group - whose most known brands include Appliances Direct & Laptops Direct. Will find their website and give less stars!.
Do read the terms & conditions and delivery details on the Buildworld website, it will answer all questions you may be wanting to know answers to before you decide to place an order.
My own experience has been overall very good and would buy from them again in the future.
27 novembre 2025
Avis spontané
Réponse de Buildworld
Hi Patrick,
Thank you for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear that you were pleased with the quality of your front door, the delivery timeframe, and the service provided by the courier.
We’re sorry to learn about the issue with the door weather board packaging. While we’re glad it was ultimately resolved, we agree that items should be better protected during transit, and your feedback has been shared with the relevant teams.
We truly appreciate your balanced feedback and recommendation, and we’d be very happy to assist you again in the future.
Kind Regards ,
Buildworld.co.uk.
Stole my money, supplied no goods
Placed an order on 25th Nov. They emailed me to tell me that the item that was marked on their website as "in stock" was actually discontinued and they suggested I purchase something else at twice the price (thanks but no thanks). They sent this email from an unreplyable address so I have been unable to tell them where to stick their "helpful suggestion" and request my £150 be returned. So I turned to PayPal and opened a case for a refund there - pretty open and shut, they've supplied nothing. But they can't even be arsed to respond to a PayPal case, so I am now going to have to wait until next year before the case times out and I can get PayPal to properly intervene. How can a company legally take money for goods they never had and make no effort to return the goods. It's theft, pure and simple.
25 novembre 2025
Avis spontané
Réponse de Buildworld
Hi ,
We apologise for the inconvenience caused by an unexpected stock discrepancy. The product became unavailable after the order was placed. A refund is being processed through PayPal in line with their resolution process. We regret the delay and thank you for your understanding.
Kind Regards ,
Buildworld.co.uk.
The worst supplier you can imagine
The worst supplier you can imagine. I ordered three Victorian unfinished oak doors in different sizes. They sent whatever they had in stock, without any verification. Two doors were unfinished but with different designs — one with raised mouldings and one standard. The third door was pre-finished. After filing a complaint and waiting about a week, they sent the same mismatched doors again. I couldn’t wait any longer and had to install what I had, so instead of matching doors I now have three different designs and finishes. Never again.
22 novembre 2025
Avis spontané
Réponse de Buildworld
Hi ,
We’re very sorry to hear about this experience. We regret the inconvenience caused and understand the frustration this situation created, especially given the time pressure on installation. This feedback has been escalated internally so our picking and quality checks can be reviewed to prevent a repeat. We apologise sincerely for the outcome.
Kind Regards ,
Buildworld.co.uk.
Ordering 5 doors
Ordering 5 doors, came 4. They send 5 one later on bend like banana.
18 novembre 2025
Réponse de Buildworld
Hi,
According to our records, only three doors were delivered under this order, and no issues were reported at the time of delivery.
We are unable to locate any record of a five-door order or a subsequent replacement associated with this review.
We kindly request that you recheck the order number and confirm the company you are addressing, so we can investigate this matter accurately.
Kind Regards ,
Buildworld.co.uk.
Réponse de Buildworld
Hi Darren,
Thank you for your feedback.
We’re pleased to hear you’re happy with the quality of the door and appreciate you taking the time to share your experience.
Kind Regards ,
Buildworld.co.uk.
Service was good
Service was good, but the build quality was not. I purchased a door for my kitchen, quality was not good
12 novembre 2025
Réponse de Buildworld
Hi Mohammed,
We’re pleased to hear that you found our service helpful, but we’re sorry to learn that the product did not meet your expectations.
We take concerns about build quality seriously and would welcome the opportunity to look into this further if you’re able to contact our customer service team with your order details.
Kind Regards ,
Buildworld.co.uk.
Great door.
One of the best quality doors I’ve had and installed. Can’t believe I only paid around 450 for it. It came with all the seals and the frame was spot on. I actually messed up a little where I put the foot bar thingy too far forward and the bottom seal didn’t fit. I had to re router the already routered threshold as I was about an inch out. Apart from that which was probably my mistake. Great door.
4 novembre 2025
Réponse de Buildworld
Hi Ann Rees,
We’re really pleased to hear you’re happy with the quality of the door and the overall value. It’s good to know the frame and seals worked well, and we appreciate you sharing your installation experience.
Thanks again for your recommendation — we’re glad the door has worked out well for you.
Kind Regards ,
Buildworld.co.uk.
Easy purchase with no hassle
6 novembre 2025
Réponse de Buildworld
Hi Dawn,
Thank you for your feedback.
We’re pleased to hear your purchase was straightforward and hassle-free, and we appreciate you taking the time to share your experience.
Kind Regards ,
Buildworld.co.uk.
Good quality gate,arrived promptly and…
Good quality gate,arrived promptly and easy to order online, good communication throughout
Thanks Buildworld
21 octobre 2025
Réponse de Buildworld
Hi Linnie,
Thank you for your feedback.
We’re pleased to hear that you were happy with the quality of the gate, the delivery timeframe, and the ordering process. We appreciate your kind comments and your custom.
Kind Regards ,
Buildworld.co.uk.
Internal glazed door
I have bought a door from buildworld before and I am very happy with both the quality and service, I can't fault this company and would definitely recommend them
15 octobre 2025
Réponse de Buildworld
Hi Tracey Oakes,
We’re delighted to hear that you’ve been happy with both the quality of our products and the service you’ve received. We truly appreciate your continued support and recommendation.
Kind Regards ,
Buildworld.co.uk.
Excellent quality doors at brilliant…
Excellent quality doors at brilliant prices. They were around 2 thirds cheaper than our local maxwell. Good communication from supplier
15 octobre 2025
Réponse de Buildworld
Hi Kim Jackson,
Thank you for your feedback.
We’re pleased to hear that you were happy with the quality of the doors, the value for money, and the communication throughout your order. We appreciate you taking the time to share your experience.
Kind Regards ,
Buildworld.co.uk.
Responded very quickly to my query…
Responded very quickly to my query (Monsoor)
17 octobre 2025
Avis spontané
Réponse de Buildworld
Hi Rake,
Thank you for your feedback.
We’re glad to hear your query was responded to promptly and appreciate you taking the time to let us know.
Kind Regards ,
Buildworld.co.uk.
Réponse de Buildworld
Hi Brian,
Thank you for your kind review. We’re glad the product, pricing, and delivery all met your expectations, and we appreciate your support.
Kind Regards ,
Buildworld.co.uk.
Réponse de Buildworld
Hi Elaine Vass,
Thank you for your feedback. We’re glad you found the ordering process easy and we look forward to helping you again in the future.
Kind Regards ,
Buildworld.co.uk.
Great selection, good prices, fabulous service
House was undergoing extensive renovation, knew I wanted all internal doors replacing but hadn't decided on what. Buildworld had a special order purchase at an unbeatable price, I liked what I saw & decided to order. Process including returns etc was fully explained then order processed. Everything from selection to delivery was excellent, communication great throughout.. The delivery man carried each door into the room of my choice. Doors were not fitted 'till months later but look fab. I am so happy with them. Thoroughly recommend this site
17 mars 2025
Réponse de Buildworld
Hi Denise,
Thank you very much for such a detailed and thoughtful review. We’re really pleased to hear that the ordering process, communication, and delivery all met your expectations, and that the doors look great now they’re fitted. It’s especially good to know our team and delivery service were helpful throughout.
We truly appreciate the recommendation and your support.
Kind Regards ,
Buildworld.co.uk.
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