Haz ( customer service ) was very helpful and helped me get my order sorted. I requested the order to be delivered in 6 or 7 days ….Haz said he had requested it and it would be confirmed Email c... Voir plus
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Lisez les avis des autres
I was disappointed at first, because the doors I had chosen were not in stock. I should have been told at the order time. I called and made another choice, paid the extra and all went well from thereo... Voir plus
I was looking for white glazed internal doors and Buildworld had a number of options and I saw what I was looking for at a good price. Ordering on their website was simple They kept me updated w... Voir plus
Easy to order good price goods, good comms, good advice, delivery detail advised, and stuck to.Have used them a few times during house renovation works
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Fournisseur de portes
- Grossiste en outils
- Magasin de bois
- Magasin de matériel de plomberie
- Magasin de matériel pour l'entretien des toitures
À propos de Buildworld
Écrit par l'entreprise
At Buildworld, we are dedicated to providing high-quality building materials, doors, and windows to help our customers bring their projects to life. Whether you're a professional contractor, DIY enthusiast, or homeowner, we have everything you need to complete your project efficiently and effectively.
With years of experience in the building supplies industry, we pride ourselves on offering an extensive range of products, from eco-friendly materials to premium finishes, designed to meet the diverse needs of our customers. We specialize in doors and windows, ensuring top-notch energy efficiency, durability, and style for every space.
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Coordonnées de contact
Royaume-Uni
- buildworld.co.uk
JB Kind Doors
4,1
Bien
610 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Cheap vinyl wrap not pre finished oak
I ordered 5 prefinished oak door liner kits, they sent 5 x vinyl wrapped door frames
I have also been informed since that they charge a 40% restocking fee and defects must be reported in 3 days.
A restocking fee on vinyl wrapped fake oak that I never ordered! Also you tend to unwrap things the day you need to install them so that they don't get damaged, not in the first 3 days. I saw the external packaging was not damaged so didn't think to check the oak I had ordered was fake!
Trying to resolve it with them, I will update when I know more
24 novembre 2023
Avis spontané
Great service
22 novembre 2023
Réponse de Buildworld
Hi,
Thank you so much for taking the time to write such a kind review!
We are thrilled to hear that you had a great experience with our service. Our team takes pride in providing exceptional service and it's always great to hear when our efforts are appreciated.
We hope to have the pleasure of serving you again soon!
Best regards,
Buildworld Team
VERY LONG TIME FOR ITEM TO ARRIVE
22 novembre 2023
Réponse de Buildworld
Hi,
We're sorry to hear about your review regarding the delivery time of your order.
However, we assure you that your order was delivered within 5 working days as the order was placed on the 19th of October and was delivered on the 26th of October. We work closely with our carriers to ensure timely delivery of all orders.
We appreciate your feedback and value your business. Please don't hesitate to reach out if you have any further concerns or questions.
Best regards,
Buildworld Team
Generally a Positive experience
Easy ordering; good communication about progress with the order and delivery arrangements; item not yet fitted but appears good quality. Delivery cost was disappointing.
16 novembre 2023
Réponse de Buildworld
Hi,
Thank you for the review!
We're glad you had an easy ordering experience and appreciated our communication about your order and delivery. We take pride in offering high-quality products and are happy to hear you're satisfied with your purchase.
We apologize for the disappointing delivery cost and appreciate your feedback. If you have any further needs or questions, please let us know.
Thanks for your business, we hope to serve you again soon.
Kind Regards,
Buildworld Team
Delivered product as quoted on time
16 novembre 2023
Réponse de Buildworld
Hi,
Thank you for the great review! We're glad to hear that your product was delivered on time and as quoted.
Our team works hard to meet our customers' expectations. If you have any further needs or questions, please don't hesitate to reach out to us.
We appreciate your business and hope to serve you again soon.
Kind Regards,
Buildworld Team
The silver paint is good quality and…
The silver paint is good quality and easy to apply on our flat roof felt. Delivery was couple of days over but can be expected as we are further away from the supplier.
15 novembre 2023
Réponse de Buildworld
Hi,
Thank you for leaving a great review!
We are delighted to hear that you found the silver paint easy to apply and of high quality. While we apologize for any delay in delivery, we appreciate your understanding that shipping to a location further away from the supplier can sometimes take a bit longer.
We take pride in offering top-notch products and excellent customer service, and we're thrilled to know that we have met your expectations. If you have any further needs or questions, please do not hesitate to contact us - we would be happy to help in any way we can.
Kind Regards,
Buildworld Team
Lovely doors cheaper than anywhere else.
14 novembre 2023
Réponse de Buildworld
Hi,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that you found the doors on our site to be affordable and of great quality. We take pride in offering our customers the best possible prices without compromising on the quality of the products we sell.
We appreciate your business and hope to serve you again in the future.
Kind Regards,
Buildworld Team
For all the world seemed like a fake company…
For all the world seemed like a fake company. After placing an order for stock items I waited a week and no dispatch so I left a message on their chat but no reply. At this point I started to get worried and discovered that the address/phone number for them is for a different location to their 'warehouse' - when chasing for an update by phone the person I spoke to said they couldn't track orders(!) so they'd have to get someone to contact me...which they never did. Another week later I was on the phone again requesting a refund expecting to get the run-around but this has actually now come through. Bizarre - they're simply so badly organised and unresponsive that they don't seem legit! Use at your own risk.
9 octobre 2023
Avis spontané
5S++ Door furniture Supplier. Recommended!
5S++ Door furniture Supplier. Recommended! Good quality products. Exactly as described. Well packaged. Rapid delivery.
12 octobre 2023
Réponse de Buildworld
Hi,
Thank you for taking the time to leave a positive review!
I'm glad to hear that you received your order quickly and that the products met your expectations. It's great to know that the items were accurately described and well-packaged.
Your feedback is much appreciated!
Kind Regards,
Buildworld Team
Terrible returns policy
Made and order, got an email saying they would take 40% of my refund as a restock charge. Spoken on phone, apparently already dispatched so can’t refund without taking the 40%
Do not use!!
18 octobre 2023
Avis spontané
Excellent service
Excellent service, promp delivery. Excellent product.
Also the delivery driver was extremly polite and friendly.
16 octobre 2023
Réponse de Buildworld
Hi,
Thank you so much for taking the time to leave such a positive review about our service!
We are thrilled to hear that you had an excellent experience with us, from the prompt delivery to the quality of the product. It's also great to hear that the delivery driver was polite and friendly.
We always strive to provide the best possible service to our customers, and we're glad we could meet your expectations. Thanks again for your review and we hope to serve you again soon!
Kind Regards,
Buildworld Team
Great product delivered on time
16 octobre 2023
Réponse de Buildworld
Hi,
Thank you for taking the time to share your feedback with us. I'm glad to hear that you had a positive experience with our product and that it arrived on time.
We strive to provide excellent products and services to all of our customers, and it's great to know that we met your expectations.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Kind Regards,
Buildworld Team
Réponse de Buildworld
Hi,
I'm glad to hear that you found the website easy to use and that you were satisfied with the price and delivery speed.
Thank you for taking the time to share your experience. We always strive to provide our customers with the best possible service
Kind Regards,
Buildworld Team
Réponse de Buildworld
Hi,
Thank you so much for taking the time to leave a review!
We’re thrilled to hear that you had a positive experience with our service and that everything was delivered quickly and as described.
We truly appreciate your business and hope to have the pleasure of serving you again in the future.
Kind Regards,
Buildworld Team
Ordered 2 doors wrong doors turned up…
Ordered 2 doors wrong doors turned up they won’t change them said I ordered the wrong doors and want to charge 40% of the price to take them back plus the return costs. I didn’t order the wrong doors. Would never use this company again
26 septembre 2023
Avis spontané
Super efficient+ Delivery
Excellent product + fast delivery, pleasure to deal with and now looks amazing fitted.
19 septembre 2023
Réponse de Buildworld
Hi,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our product and delivery service.
We always aim to provide a seamless and enjoyable shopping experience for our customers. We're glad to hear that the product looks amazing fitted, and we hope it brings you joy for years to come.
Thank you for choosing us!
Kind Regards,
Buildworld Team
Réponse de Buildworld
Hi,
Thank you for taking the time to leave a review!
We're thrilled to hear that you had a great experience with our product and service. Our team takes pride in providing excellent customer service, and it's always a joy to hear that our efforts are appreciated.
We're glad that the delivery guy was able to make your experience even better. Thank you for choosing us, and we hope to serve you again in the future!
Kind Regards,
Buildworld Team
Buildworld had the exact product I…
Buildworld had the exact product I required and at reasonable price. Once ordered it arrived in good time. All in a good and simple transaction
13 septembre 2023
Réponse de Buildworld
Hi,
Thank you so much for sharing your positive experience with us!
We're thrilled to hear that you found exactly what you needed at a reasonable price. Our team works hard to offer competitive pricing while maintaining high-quality products. We're also glad to hear that your order arrived on time and that the transaction was simple.
Thank you for choosing us, and we hope to have the opportunity to serve you again in the future!
Kind Regards,
Buildworld Team
Can used as football?
The can of preservative arrived extremely dented. It is not leaking yet but I suspect that I may have to decant it to another container if it starts to rust at the bends.
The courier did not knock on my door when they arrived. I did not have TV or radio on so would have heard knock. Obviously did not use door bell either.
Product was what I wanted and slightly cheaper.
3 septembre 2023
Réponse de Buildworld
Hi,
Dear valued customer, we are truly sorry to hear about the condition in which your product was delivered. We understand how frustrating it can be. We assure you that we take all necessary measures to ensure that our products are delivered to our customers in perfect condition. We will be sure to address this with our courier service to ensure that this does not happen again.
We are glad to hear that the product you received was what you wanted and that it was slightly cheaper. We always strive to offer our customers competitive prices without compromising on quality. We hope that you will continue to shop with us and that we can continue to provide you with the products and services you deserve.
Thank you for your honest feedback and please do not hesitate to contact us if you have any further concerns or questions. We are always here to help you in any way we can.
Kind Regards,
Buildworld Team
Good service and response to enquiries
Good service and response to enquiries. The only issue perhaps the website being vague on where the goods were. Admittedly it was a very small order. Very helpful on the phone.
30 août 2023
Réponse de Buildworld
Hi,
Thank you for your positive review and for taking the time to provide feedback on our service and response to enquiries. We are glad to hear that we were able to assist you effectively.
However, we apologize for any inconvenience caused by the issue you encountered with our website. Our team is working diligently to resolve any technical difficulties and improve the user experience.
We appreciate your business and look forward to serving you again in the future.
Kind Regards,
Buildworld Team
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