Bunka Avis 

I spoke on the phone with someone called Sasha, she was a lovely lady, very cheerful sounded like she was happy to help so you could speak to her with confidence, i was after a jellycat of course it was a specific one! She went above and beyond to help, we found the last one and it was almost as if she was excited which made it more exciting. Im thankful for her help and wish her lots of love and happiness in her future!

This company was the only one with stock left, so even though I had never heard of them before I ordered from them...so glad I did! They had the cheapest p&p. It came super fast and I was informed all the way. But the bit I like most was that it was personally wrapped in their logo tissue paper! What a beautiful touch! Thank you so much xxx

My second purchase from Bunka really quick delivery and packaged really well.

Happy with prompt delivery.
My daughter will be very happy

All items dispatched quickly, all arrived well packed up to protect them, with jewellery and jellycat items also wrapped very prettily in tissue paper. No complaints. Prices good/comparable to other online retailers. Will shop online at Bunka again.

Great service fast & efficient special mention to Kelly.Would definitely recommend this company & would order with confidence from them again.Beautifully wrapped.

After my first order they sent me an email that my order is on the way, and the day after they canceled my order. The shipped my second order but I wrote them twice to send me an invoice and they didn't even replied.

The lip balm I wanted was offered at the lowest online price by Bunka. I was pleased that it arrived promptly and nicely packaged.

Ordered and delivered on time. Great service. Thank you.

Excellent customer service to help with a special request that I had. Really well packaged and in perfect condition.

Efficient, speedy service.

ordered online. it was shipped late and missed my daughter’s birthday. One item is missing due to out of stock, emailed the shop twice regarding the refund, no response in the last three days. Not good service !

Had to write a review after shopping with Bunka for the first time since so much care and attention was given to my order. Items individually wrapped with cute stickers and well packaged with fragile labelling. This company go above the norm, and it made my post fun to open. Thanks for the good shopping experience and prompt shipping

Love bunka my bank balance doesn’t 😂 staff are always lovely and friendly. I think you should do a Loyalty card say you spend so much you get stamp and after 5/6 stamps you get £5 off you next Purchase

Purchased a Jelly Cat from bunka online. Quickly dispatched and arrived within timeframe.

Speedy delivery and product exactly as described. Nicely wrapped too😀

Very quick delivery. Product great.

Thank you Beckenham Bunka - massive super shoutout for Kelly! I have been trying to source a highly-sought after product for my daughter and went to Beckenham Bunka last week, but didn't have any luck. Kelly very kindly took my details - making no promises! - saying she would keep an eye out during the upcoming deliveries. She called me this morning to say she had the product and would hold it for me! Thank you so much! We've been shopping in Bunka for a while now and the staff have always been helpful/let us browse for as long as we want to, but the customer service received on this occasion was exceptional. Thank you, thank you, thank you.

I have written a couple times and already a week gone by without response. Photo of delivery is for another address and still no answer where my order is

I can now confirm everything has been fully rectified thank you to kelli so if you have issues please speak to them - a big thank you to kelli for sorting this for me

good delivery time and they were able to correct a mistake I made very quickly