Burd Ward Solicitors Avis 

In a court order sale of a property jointly owned by myself and ex partner,
I was initially told that you could not speak to me as I was not your client.
I had to explain to you that I actually was your client as I too owned the property being sold and would be paying half of the conveyance fees.
I was then copied in on an email to my ex which clearly stated his now address. I believe this to be a breach of confidentiality.
I had to inform you that under no circumstances should my now address be on any paperwork sent to my ex.
My ex is under sentence for assault and battery against myself and I have gone to great lengths to keep my personal details confidential after moving home due to the assault.
I am shocked by how this case has been handled finding you totally unprofessional with your lack of understanding. I realise that this wasn’t a straight forward conveyance but it should have been handled with a better understanding of court order enforced sales.

Martin and ngaire kept me in touch every step of the way a big thank you to them both a friend recommended burd ward to me and I am very satisfied with there services provided

Engaged this company to execute a will and do our conveyancing of mum's property after she passed away, they did the conveyancing and the will brilliantly. They were very professional and informative at all stages of both the will and the property, I rang them on a few occasions and they got back to me with answers straight away, Mathew was our solicitor and Hannah and Sandra did the property and will, I would use them again without hesitation and would definitely recommend them to family and friends, they definitely did more than I expected of them, thank you so much for your help an advice, a very satisfied client. 10/10 *****

A good all round service

Burd Ward handled my first home purchase with great professionalism. Jane Ashton was incredible, approachable, and managed all the legal aspects superbly.

Difficult situation with legal charge required on a house and tight timescale, which was concluded in plenty of time.

Excellent service with swift communication, can’t recommend them more.

Burd ward dealt with my first house very professionally, Jane Ashton was amazing very easy to talk to and she dealt with all the legal stuff very professional.

Everything was done professionally and on time. I felt communication could have been better and was given negative feedback from other parties involved in the transactions.

Great solicitor, did the Job and communicated well

Professional and kept updated on the transaction. Thank you Kala, Karen and Caitlyn!

Second time of using Burd Ward for conveyancing and again can’t fault the service provided. Highly recommend.

We recently used Burd Ward for our house move and couldn't be happier with the service we received. A special thank you to Michaela Barker and her team who were absolutely fantastic from start to finish. Both was professional, efficient, and always available to answer our questions—no matter how small.

Michaela kept us informed throughout the entire process and made what can often be a stressful experience feel smooth and well-organised. Her attention to detail and reassuring manner gave us complete confidence that everything was being handled properly.

We’re so grateful for her support and wouldn’t hesitate to recommend Michaela and the whole team to anyone looking for a reliable, friendly, and highly competent solicitor for their property transaction.

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appointments when I was in the area.

Struggled to get a hold of my solicitor on numerous occasions. E-mails not being answered, unavailability when calling them on the phone, and numerous mistakes made on the way to the purchase of my property. Official documents even show the wrong postcode for the property I bought, an issue I had not found out about until my neighbors told me about it.
Furthermore, there seemed to be an underlying assumption that I, as a buyer, would know about these processes and what to do... then what the hell am I paying a solicitor for? I am a first time buyer and I need guidance at every step. They seemed annoyed every time I inquired about something, and it made me reluctant to contact them futher. The only thing that kept me with them is their lower prices compared to the others.
The builder and their solicitor also complained to us directly about our solicitor slowing down the process dramatically for supposedly "waiting for answers from their solicitor". Answers to questions they had never received in the first place.

Matthew has been fantastic for the past 3 years great communication

Great service , you always get to talk to someone never on hold, very professional smooth and speedy transaction

Excellent and professional service as always by Jane and the team

Took care of everything in a non-standard transaction process. Slight delay in final steps but nothing to worry about really. Very good at communicating along the way.