Burncoose Nurseries Avis 

222
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Healthy & vigorous plants, lovely people, I've had good service over the years... The website may be a bit clunky looking, but it seems to work ok. At heart this is clearly a quality supplier you will... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fabulous Camillias! This is my second year buying from Burncoose Nurseries. Very healthy, well packed, and sent first class for speedy delivery. Order with confidence. Congratulations on your gold st... Voir plus

À propos de l'entreprise

  1. Pépiniériste en gros

Écrit par l'entreprise

A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(222)

40 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

A complete con

I ordered 5 heuchera 3 litre plants. I received 5 3 litre pots filled with loose compost . The heucheras had no rootball at all. They had simply been put in a 3 litre pot. I doubt any of them will survive. I complained to the nursery. I did not receive a reply. A complete con and a waste of money.

17 mai 2024
Avis spontané
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Réponse de Burncoose Nurseries

Dear Janet, we are sorry to hear that you tried to contact us recently and received no reply. We are keen to better understand what went wrong, so we would encourage an email with photos to: info@burncoose.co.uk so we can try to help resolve any issues.
Kind regards,
Burncoose Nurseries
01209 860316

Noté 5 sur 5 étoiles

Ordered a Little Lime Hydrangea

Ordered a Little Lime Hydrangea. It arrived quickly and was well packed with no damage. The plant is a good size and shape and appears very healthy. Can't wait to plant it out tomorrow. Will definitely order from this nursery again.

17 mai 2024
Avis spontané
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Réponse de Burncoose Nurseries

We are so pleased to receive your kind feedback, it is very good of you to take the time. If we can be offer any advice with maintenance you are welcome to call or email us.
Kind regards,
Burncoose Nurseries
info@burncoose.co.uk
01209 860316

Noté 5 sur 5 étoiles

Wonderful

I order 7 plants and all where well established, the packaging kept them secure during transit. I wouldn't hesitate to order again and looking forward to my plants bloom, thank you

24 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

Hello and thank you for the kind review. Good to know all arrived safe and sound. Happy gardening !

Noté 5 sur 5 étoiles

Just received my plant David phlox…

Just received my plant David phlox packaging absolutely prefect so is the plant thank you very much Pamela

14 mai 2024
Avis spontané
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Réponse de Burncoose Nurseries

Excellent news, thank you so much for posting such a lovely review and we look forward to you ordering again in the future. Many Thanks

Noté 5 sur 5 étoiles

Good, healthy plants.

Plants arrived very quickly, and well packaged. They were a good size, and very healthy. Good communication too. Only a small gripe, postage seems high, but I would still order from them again.

27 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

Hello Mrs Freeman, it is lovely to hear that you are so pleased with your recent order from us. Many thanks for taking the time to write your review. Happy gardening!

Noté 5 sur 5 étoiles

Today's parcels!!

Just had my order. It was very quick.,The plants were in excellent condition and packed so well. Although I have to pay postage as a long way from Cornwall to Norfolk consider it worth it for the quality and variety.😀

30 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Comprehensive stock and excellent service.

Comprehensive stock and excellent, easy to use website.
Excellent plants with any failings quickly replaced.
Highly recommended.

15 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

It is a pleasure to hear of your experience with our nursery. Thank you so much for sharing your feedback with us. We are always in the office to offer assistance should we be able to further assist with any queries, though we are pleased to hear the website has been handy too.
Kind regards,
Burncoose Nurseries

Noté 2 sur 5 étoiles

Big pot, little plants!

Purchased plants received in good order but I was surprised of the size of the plants - much smaller than expected. I was told it was because of the weather (I’m very aware of the weather!) but I do think putting a small plant in a big container is particularly dishonest.

24 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

We are sorry that you have cause for concern regards your recent purchase. We would welcome you to send us a photograph of your plants to: info@burncoose.co.uk so that we can ensure all is as it should be.
Thank you for taking the time to share your feedback with us.
Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

Very good quality plants

Very good quality plants, beautiful and healthy, very well packed and promptly delivered. I really feel I've got good value for money - thank you very much!

11 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

We are so pleased to hear that your recent experience is rated so highly. Thank you very much for taking the time to share your thoughts with us. If we can be of any further assistance, do let us know by phone or by email.
Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

Brilliant Burncoose

Beautiful healthy, mature plants delivered in several boxes for protection. Only ordered last week. Magnolia in particular is magnificent, as tall as me. Delivery process stress free which is a change from other nurseries

11 avril 2024
Avis spontané
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Réponse de Burncoose Nurseries

Thank you very much for your kind comments. We couldn't be happier that your plants are satisfactory. If we can offer any further assistance on planting or maintaining them, then be sure to get in touch via email or phone.
Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

Fantastic quality plant well packaged

As a First time purchaser I’d been searching for berberidopsis for a long time. I wasn’t sure what I would get for my £25 plus postage but decided to risk it even though buying plants on line is a lottery. I couldn’t have been more delighted. With good communication the plant arrived promptly and with excellent protective packaging. The plant itself was so much larger and more mature and healthy than I could have even hoped for. I’m absolutely delighted with the whole experience and am enjoying looking through the lovely catalogue with a fantastic choice and will buy again with confidence.

30 mars 2024
Avis spontané
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Réponse de Burncoose Nurseries

We couldn't more delighted with your glowing feedback, thank you for going to the trouble of sharing this with us.

Our website contains some interesting reads, which can be found within the growing guides for each of our plants. However you're always welcome to call if you have any queries about your plant.

Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

A most reliable company

A most reliable company. Plants always arrive in excellent condition and I have not had a failure yet (client for around 30 years).

25 mars 2024
Avis spontané
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Réponse de Burncoose Nurseries

Thank you so much for the lovely review, and we are really pleased you have been with us for all that time. Here's to the next 30!
Kind Regards
Burncoose Nurseries

Noté 5 sur 5 étoiles

A Camellia from Burncoose.

A few years ago l ordered a Camellia Williamsii Waterhouse. It has taken a couple Springs to establish and to put out a lot of buds. But 'oh! oh! oh!' this year it has been laden with the most glorious blossoms imaginable. Thank you Burncoose for sending a plant that has given me as well as my neighbours and visitors such joy over the last few weeks! If ever l need another Camellia I'll consult their catalogue instantly!

24 mars 2024
Avis spontané
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Réponse de Burncoose Nurseries

It is so good to hear of how much joy the Camellia has brought you. They are a stunning plant. Hope to see you soon

Kind Regards
Burncoose Nurseries

Noté 5 sur 5 étoiles

Great choice of plants

Great choice of plants, really good information and great value

22 mars 2024
Avis spontané
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Réponse de Burncoose Nurseries

We appreciate your feedback and are delighted to know that you were satisfied with your recent experience.

Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

Really helpful, lovely staff

Really helpful, lovely staff. Sent our order in time for a community planting day, as per our request. Thank you!

6 mars 2024
Avis spontané
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Réponse de Burncoose Nurseries

We are delighted to hear that we were of assistance with the recent purchase of your plants. We hope that your community planting day was a great success!

Kind regards,
Burncoose Nurseries

Noté 5 sur 5 étoiles

All positive

I like the Burncoose website - there are no annoying adverts so you can concentrate properly. We visited the nurseries 3 years ago and the advisers were professional, knowledgeable and not pushy. Beautiful slightly magical secret garden surroundings and good selection of all sorts of plants - the ceanothus we bought is thriving, despite the shock of moving 5 hours east to London. The Burncoose YouTube clips are really enjoyable too, if still there. Would love to go back.

25 février 2024
Avis spontané
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Réponse de Burncoose Nurseries

Thank you for your thoughtful review, we are so pleased to hear of your all-round positive experience. We appreciate you taking the time to share your thoughts with us.

If we can be of any assistance at all, we are to hand by email or phone, contact details below.

Kind regards,
Burncoose Nurseries
info@burncoose.co.uk
01209 860316

Noté 5 sur 5 étoiles

About time…

Have complained many times about the downhill trajectory of Burncoose! From terrible plants to useless delivery.
Thought I would give them another try as it has been a long time.
Very pleased I did. Plants of excellent quality and very speedy delivery.
Well done Burncoose and long may it last.

14 février 2024
Avis spontané
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Réponse de Burncoose Nurseries

Thank you for your review, we are very pleased to hear that your faith has been restored in us. We hope that you get much enjoyment from your new plants.

With kind regards,
Burncoose Nurseries
info@burncoose.co.uk
01209 860316

Noté 5 sur 5 étoiles

After searching for a rare shrub in UK…

After searching for a rare shrub in UK Gardens finally found this wonderful nursery had it in stock. A perfect specimen, well card for, great quality.

1 février 2024
Avis spontané
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Réponse de Burncoose Nurseries

We are so pleased that you found what you were looking for, thank you for your wonderful review. There is lots of helpful information to be found within our Care Guides on our website which might be of interest to you. Do please get in touch if we can be of any further assistance.

Kind regards,
Burncoose Nurseries
info@burncoose.co.uk
01209 860316

Noté 3 sur 5 étoiles

I am sure their plants are good

I am sure their plants are good. However, the delivery company is failing them. I have ordered 3 magnolias which were £80 each and DX have failed delivery twice so far.
I am not sure if I will ever receive these and what they are going to look like after 5 days in transit…

12 février 2024
Avis spontané
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Réponse de Burncoose Nurseries

Thank you for sharing your feedback with us. We are sorry that the courier had a slight delay within the 3-5 working day timeframe. If there is anything that we can further assist with then please do get in contact us as before via: info@burncoose.co.uk or by calling the sales team on 01209 860316.

Kind regards
Burncoose Nurseries

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