First and foremost the team did what was required efficiently and effectively and at the price quoted. It was especially pleasing that Helen and other members of the team were always available to di... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We landed Chris Roberts with half finished conveyancing and a request for technical advice on a title issue with a three week window to complete. He and the team turned everything around in time with... Voir plus
L'entreprise a répondu
Ester and Catherine provided a professional, friendly, and cost effective service for my recent house sale. All aspects of their work were done in a timely manner and they kept me up to date at each... Voir plus
L'entreprise a répondu
Thank you to Helen, Samuel and Daniel at Burtons, who have worked very well as a team to complete the sale of my mother's house in less than 6 months from start to finish. We had one frantic day where... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Cabinet d'avocats
- aussi dans
- Avocat spécialisé dans le domaine du transfert des propriétés
- Avocat spécialisé en droit de la famille
- Avocat spécialisé en droit des aînés
- Avocat spécialisé en droit immobilier
- Services juridiques
À propos de Burtons Solicitors
Écrit par l'entreprise
Burtons has been a part of the local community for over 40 years.
Conveyancing
Landlord & Tenant
Wills & Trusts
Family Law
Litigation
With offices in Chatham, Hailsham, Pembury, Sidcup and Walderslade, we understand the local area and can tailor our expertise to meet your requirements.
Our excellent staff are approachable and ensure we are always available for our clients, looking after matters promptly and efficiently.
Our Offices
Our offices are staffed, so please feel free to drop in and speak to a member of the team or drop documents off. If you would like detailed help, please book an appointment with our team ahead of time.
Documents can be dropped at any of our offices and measures are in place to ensure that these will reach the relevant fee earner.
Coordonnées de contact
16 Manor Road, ME4 6AG, Chatham, Royaume-Uni
- 01892 824577
- info@burtons-solicitors.com
- burtons-solicitors.com
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
If I could give 10 stars, I would
If I could give 10 stars, I would. Manni has not only been an outstanding solicitor, he was also a friend during the whole process. I cannot recommend Manni and Naomi enough.
10 octobre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Monika,
Thank you very much for your generous review - it was a pleasure to read your kind words. We are delighted to hear that your experience with Manni and Naomi has been so positive. Your recommendation means a great deal to us, and we are grateful for the opportunity to support your journey. If there is anything more we can do, please do not hesitate to reach out.
Kind regards,
Burtons Solicitors
I was exceptionally happy
I was exceptionally happy to have found the Burtons team and Natalia Mascoll in particular.
Wonderful, warm, kind, understanding and empathetic dealings with Natalia and everyone I spoke to at Burtons.
I cannot recommend more highly
22 octobre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Jan,
Thank you for your kind words. We are delighted that your experience with Burtons was such a positive one, and especially grateful for your recognition of Natalia's support. Her warmth, understanding, and empathy are at the heart of what we strive for, and it means a great deal to see that reflected in your review. We are thrilled you found us and truly appreciate your recommendation.
Kind regards,
Burtons Solicitors
Helen was extremely efficient and kept…
Helen was extremely efficient and kept us very well updated on the progress of our sale. She always responded very promptly to any queries. Would highly recommend and will be happy for Helen to manage another property that we plan to sell in the new year. Thank you very much. Kind regards, Jane Denton
24 octobre 2025
Réponse de Burtons Solicitors
Dear Jane Denton,
Thank you so much for your lovely review. We are delighted to hear Helen's professionalism and efficiency made such a positive impression. Your recommendation means a great deal, and we are so pleased we could support you through the process.
Kind regards,
Burtons Solicitors
Sam was very professional and always…
Sam was very professional and always dealt with everything very promptly. Always on hand to answer questions and quick to call back if needed.
Would highly recommend.
9 octobre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Jerry,
Thank you for your lovely review - we are delighted to hear that Sam provided such seamless and professional support. It is wonderful to know your questions were answered promptly and that you felt well looked after throughout.
We'll be sure to pass on your kind words to Sam - feedback like this means a great deal to our team.
Kind regards,
Burtons Solicitors
Excellent Service
We used Burtons Solicitors once again only this time for a Probate case. Sarah Hopper and Deborah Long were excellent. They kept me updated with the entire process, were always available when I called or emailed, and if I had to leave a message they responded to it as soon as they could. It took all the stress away that I would have felt if the communication wasn’t as good as it was. The whole process was smooth and efficient. I can’t praise the team highly enough and I would wholeheartedly recommend them.
9 septembre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Rick,
Thank you for taking the time to share such thoughtful feedback. We are truly grateful for your kind words and delighted to hear that Sarah and Deborah's compassionate and professional support made a meaningful difference during a difficult time. Your recommendation is sincerely appreciated, and we are pleased to know the process felt clear and reassuring throughout. I will ensure your comments are passed on to Sarah, Deborah and the wider team - they will be very touched.
Kind regards,
Burtons Solicitors
Swift and hassle free
The whole process was swiftly and neatly done without any hassle by the lead Samuel Lockhart and his team . From start to finish, the entire process was handled with efficiency, professionalism, and clear communication. We are really greatful and is 100% recommended
17 octobre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Teenu,
Thank you for your kind words. We are delighted to hear that the process felt smooth and hassle-free from start to finish. It's especially rewarding to know that our team's communication and professionalism made a difference.
We truly appreciate your recommendation and are grateful for the opportunity to support you.
Kind Regards,
Burtons Solicitors
Réponse de Burtons Solicitors
Dear Mick,
Thank you for your 5-star review! We are delighted to hear that you had a positive experience with us and we look forward to assisting you again in the future.
Kind Regards,
Burtons Solicitors
Very happy with service received
We received very good service from Hannah and her team. Our queries were always responded to quickly. I will be recommending them to other people.
1 août 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Susan,
We are delighted to hear that Hannah and the team provided such responsive and helpful service. Your recommendation means a great deal to us, and we are so pleased we could support you. If there is ever anything more we can do, please don't hesitate to reach out.
Kind Regards,
Burtons Solicitors
Excellent
This is the second time I've used Burtons Solicitors. For a leasehold extension seven years ago and this year to act on my behalf for the sale of my flat. On both occasions the experience was really positive. I cannot rate Julie and Daisy highly enough. Throughout the entire process, they communicated clearly and thoroughly, acted quickly and efficiently and were always so lovely to deal with.
The Burtons system/app is also very helpful and easy to navigate, providing alerts for tasks and progress updates.
I will definitely be using their services again.
19 septembre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Hannah,
Thank you for your kind words and for choosing Burtons Solicitors again - we are delighted to have supported your leasehold extension. It is wonderful to hear that Julie and Daisy made the process smooth and clear, and that our wider team left a positive impression too. We'll be sure to pass on your feedback, which means a great deal to us. We look forward to assisting you again in the future,
Kind Regards,
Burtons Solicitors
Proficient, efficient, conscientious, courteous - an outstanding conveyancer!
Helen is an outstanding conveyancer; she always responded promptly, and calmly got me through a long, complicated leasehold sale with tenacity, skill and knowledge -clearly built up over years of experience.
Extremely thankful and a pleasure to have known her!
1 octobre 2025
Réponse de Burtons Solicitors
Dear SJ,
Thank you for your kind words and generous feedback. We are delighted to hear that your experience with Helen and the team was so positive. It means a great deal to know that our clarity, responsiveness, and depth of expertise helped build your confidence throughout the conveyancing process. Helen will be especially pleased to hear your appreciation - we are grateful for the trust you placed in us.
Wishing you all the best,
Burtons Solicitors
Very professional easygoing company good advice all through the process
Very friendly company good advice and professional attitude towards any task put before them
1 octobre 2025
Réponse de Burtons Solicitors
Dear Mr Harrild,
We are delighted to hear that you found our team friendly, professional, and helpful. It is always our aim to offer thoughtful advice and a positive experience - so your feedback means a great deal to us.
We wish you all the best and look forward to assisting you again in the future.
Kind Regards,
Burtons Solicitors
Great support through divorce
Vicky and Emily were fantastic. Getting divorced can be stressful and emotional, but the support I received was great. I could contact them about the smallest detail and they explained it very clearly.
3 octobre 2025
Réponse de Burtons Solicitors
Dear Moira,
Thank you for your kind words. We are really pleased to hear that you felt supported during such a challenging time. Divorce can be emotionally complex, and it means a great deal to know that Vicky and Emily's care, clarity and attention to detail made a difference for you.
Wishing you all the very best moving forward.
Kind Regards,
Burtons Solicitors
I would highly recommend Burtons
I would highly recommend Burtons. My solicitor, Esther went above and beyond to successfully complete a complicated leasehold purchase at the bottom of a long chain. She always acted in my best interest and both my mortgage broker and the estate agents commented how good she was. I was always kept up to date by Esther and Catherine. I recommended Burtons to a friend and she too was satisfied with the solicitor she was assigned who also completed her purchase successfully.
25 septembre 2025
Réponse de Burtons Solicitors
Dear Simone,
Thank you for your generous review! We are delighted to hear that your experience with our firm has been so positive, and you felt supported throughout. It is wonderful to know that Esther and Catherine's service and approach made a lasting impression. We are truly grateful for your recommendation, and we look forward to assisting you again in the future.
Kind Regards,
Burtons Solicitors
Réponse de Burtons Solicitors
Dear David,
We are delighted to hear you found our service prompt and friendly - it is exactly what we aim for. Thank you for taking the time to leave a review.
Kind Regards,
Burtons Solicitors
From start to finish Sarah and her…
From start to finish Sarah and her staff were extremely helpful and professional with my case.
3 février 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Howard,
Thank you for your kind words! We are thrilled to hear that Sarah and the team were helpful and professional throughout your case. It means a great deal to us that you took the time to share your experience.
Kind Regards,
Burtons Solicitors
My experience with Burton Solicitors…“Unprofessional and Money-Oriented Service”
My experience with Burton Solicitors has been extremely disappointing and I cannot recommend them.
From the outset, they appeared very money-driven, requesting monies on account for every piece of work. As soon as the balance was used up, they would insist that no further work would be carried out until additional funds were provided.
Leading up to the court date, everything seemed in order, but immediately after the hearing I was presented with a huge unexpected bill of over £6,000. This was despite the fact that I had already been told no further work would be done without money on account.
When I asked for clarification, they refused to provide proper explanations and then insisted that no file would be released unless payment was made in full. They have since stopped responding to emails altogether.
What made matters worse is that they actually resigned just after the hearing, leaving me without legal defence at a critical stage. This was after forcing me to follow advice to attend trial, only to abandon me afterwards when I asked why they did not follow the very strategy they had pressed upon me.
The service felt unprofessional, inexperienced, and lacking in genuine legal knowledge. Much of their work consisted of long emails or lengthy calls which only served to increase billing, while the actual work product and representation were nowhere near worth the fees charged. Nearly £13,000 was billed for a single trial which wasn’t even the final hearing.
In summary, I found Burton Solicitors:
Excessively focused on money rather than client interests.
Unclear and unfair in their billing practices.
Unreliable when it came to critical representation.
Poor in communication when challenged.
This is not the standard of service expected from a regulated law firm. Based on my experience, I would strongly recommend looking elsewhere for professional, knowledgeable, and client-focused representation.
1 juillet 2025
Avis spontané
Natalia
Natalia, based in Pembury, helped me with my Will.
Anything I did not understand
eg: some of the Latin terminology she explained without hesitation. She was empathetic to my disability and wishes. I never felt rushed ar anytime.
Nathalia is a very cheerful, dedicated, and personable woman.
The receptionist and my witness to my signature at the firm, I experienced as welcoming, and thoughtful.
I would confidently recommend Burtons, as they genuinely prioritise my interests and are not a pretentious firm. Ruth H.
24 septembre 2025
Avis spontané
Réponse de Burtons Solicitors
Dear Ruth,
Thank you for your kind words and thoughtful recommendation. We are delighted to hear that Natalia was able to guide you through the will preparation process with clarity and care. It is incredibly important to us that every client feels informed, supported and never rushed - and we are pleased that your experience reflected that. Your feedback means a great deal, and we'll be sure to pass on your appreciation to Natalia and the team in Pembury. We are grateful you chose us and proud to have earned your trust.
Kind Regards,
Burtons Solicitors
Highly recommend Chris & Maddy
We have used Burtons Solicitors for several transactions over the past few years. We always deal with Chris Roberts & Maddy Archer, they are both very professional and always happy to help. When we have any complications or issues they are always happy to pick up the phone and talk through all the options. Would highly recommend their services.
23 septembre 2025
Réponse de Burtons Solicitors
Dear Carly,
Thank you for your kind words and continued trust in our team. We are thrilled to hear that Chris and Maddy have been able to support you across multiple transactions with clarity, professionalism and a personal touch. It is especially rewarding to know that their willingness to talk through options and navigate complexities has made a real difference. We'll be sure to pass on your appreciation - they'll be delighted to hear it.
Kind Regards,
Burtons Solicitors
Great service and people.
We used Burtons for both our house sale and purchase, and were very grateful for the excellent service that we received. We would like to thank both Chris and Maddy for their hard work, always keeping us informed, and helping us navigate through even the more stressful parts of the journey.
17 septembre 2025
Réponse de Burtons Solicitors
Dear Steve and Alison,
Thank you for your kind words and for trusting Burtons Solicitors with both your sale and purchase. We are delighted to hear that you felt supported throughout the process, especially during the more stressful moments. We'll be sure to pass on your appreciation to Chris and Maddy. Wishing you all the best in your new home.
Kind Regards,
Burtons Solicitors
100% recommend
Jayne was fantastic. Helped me navigate writing up my will and power of attorneys. Would recommend them and certainly use them again personally.
Great service.
Took time to explain and talk me through every aspect.
Everything completed on time and when agreed.
12 août 2025
Réponse de Burtons Solicitors
Dear Delia,
Thank you for your kind words and recommendation! We are so pleased to hear that Jayne could support you with your will and power of attorney, and that everything was completed smoothly. It is always our goal to make these important decisions feel clear and manageable, and we are delighted you felt guided throughout.
Kind Regards,
Burtons Solicitors
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.