I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and chea... Voir plus
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I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and chea... Voir plus
L'entreprise a répondu
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
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We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, w... Voir plus
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I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed you... Voir plus
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BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
Norvège
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Dale thank you for helping me. Very nice service.
My experience was exceptionally good thanks to Rodney who went above and beyond to accommodate our request.
Will definitely be coming back to your company for my tickets in the future!
We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, we used your agency and the same woman for our flights to Papette Tahiti and back from Sydney Australia. What a fiasco. Our flight from Seattle was cancelled by the airline, and we received NO update from Busibessclass.com. I found out because my sister was on the same flight but had arranged her own tickets. So I called Stephanie to find out what was going on. She never replied for three weeks. Finally, I was able to contact a supervisor who arranged our tickets but not the days we wanted. We had to go three days before we had planned so we had quite a bit of extra expense with hotels and meals. My sister was able to arrange her tickets directly with the airlines for the dates we wanted but this agency would not do it. Really poor customer service. I asked if we could cancel the whole thing but was told we would lose all the money we had paid. The whole situation was really frustrating and unnecessary. They didn't care what we wanted because they already had our money.

Réponse de BusinessClass.com
I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and cheaper flight. I will use their service again if the opportunity will arise again

Réponse de BusinessClass.com
Bridget gave me great options to save me money on my flight to Italy from Florida

Réponse de BusinessClass.com
My wife needed to change a return trip. Bing Bam Boom no questions why just a swift ask as to new return date and done. Great Service

Réponse de BusinessClass.com
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!

Réponse de BusinessClass.com
I did not receive a confirmation email I also did not have the option of choosing seats, which I want to do. My booking reference number is 177501610

Réponse de BusinessClass.com
The price was great and the schedule worked well for me

Réponse de BusinessClass.com
You allow customer information to be scraped by scammers who send alarming emails to customers advising of a nonexistent issue with their credit cards then attempt to secure the credit card information.
Shame on you.
Never again.

Réponse de BusinessClass.com
Renee is awesome, she relentlessly searches for options that save you time and hassle at airports. First stop for business class plane tickets!

Réponse de BusinessClass.com
Found a great fare and booked it very simply thru the site. Then circumstances changed within first 24hrs and processing a 100% refund was simple and quick.
Have used businessclass.com several times now and am very satisified.

Réponse de BusinessClass.com
I do like prices (cheaper than many others), easy and clear booking process. Thank you.

Réponse de BusinessClass.com
We had a good experience other than the fact that after booking our flights, we then had to pay either 155 or 185 to secure a seat on Alitalia. That was unexpected and not cool especially because I had asked the chatbot if there were any hidden fees beyond the price that was quoted and she said no.

Réponse de BusinessClass.com
It was very easy to book a flight and got a very good price

Réponse de BusinessClass.com
Pretty easy finding decent prices last two times we flew to Europe. Better than many sites.

Réponse de BusinessClass.com
I am extremely disappointed with the service provided by BusinessClass.com. Due to an airspace closure, I requested a refund on March 1st. It has now been three weeks, and despite my repeated attempts to follow up, the company has failed to provide any substantial update or a timeline for the return of my funds.
Every time I call, I am met with irresponsible and vague answers. The representatives repeatedly state they "need to check with the accounting team," yet no one ever follows up with a resolution. A professional travel platform should provide transparency and timely responses, especially during travel disruptions.
I strongly advise potential customers to think twice before using this platform. Their lack of accountability regarding refunds is a major red flag. I am still waiting for my money and will update this review if and when they decide to act professionally.

Réponse de BusinessClass.com
The booking was very easy and I had a better deal than what i saw from other booking Agents online including the airline themselves. Thank you.

Réponse de BusinessClass.com
Do not book with these scammers. I am stranded at the airport with no phone going through… all their 5 star reviews are fake done by employees…

Réponse de BusinessClass.com
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