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Lisez les avis des autres

Noté 5 sur 5 étoiles

I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and chea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!

L'entreprise a répondu

Noté 2 sur 5 étoiles

We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed you... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agrégateur de voyages
  2. Compagnie aérienne
  3. Agence de réservation de billets d'avion
  4. Hôtel de luxe
  5. Agence de voyages

Écrit par l'entreprise

BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Please please DO NOT use this website

Please please DO NOT use this website. it is a scam where they 'buy airmiles' from corporates and business travellers and then book flights using them, for you. You pay your fare (mine was (€4150) to them but risk the airline cancelling your ticket as they don't allow this to go on. You also have no rights as you would if you booked directly. When I discovered this after I booked, I paid an extra €1000 to have a ticket from the airline. Even that was an upgraded economy ticket so again no cover for me. THEN my sister broke her back and became paralysed so I had to go to her in Dubai urgently and needed to change my tickets. The price of the change was more than the original fare and more than buying a new ticket from the airline. Had I booked with the airline originally, I would have been able to change my ticket for €300. You have been warned.

2 mars 2026
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Natalie,

Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?

We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.

Kind regards,
BusinessClass.com

--
Updated 20APR26

Dear Natalie,

Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.

Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com

Looking forward to hearing from you!

Regards,
BusinessClass.com

Noté 1 sur 5 étoiles

deceitful business and wasted time

I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed your cancellation request as per your instructions." What Reeves did not say was that they did not cancel the charge to my credit card. In addition to the deceit, this required wasting my time to book (at a false advertised price) and then to revoke charges with my credit card company.

13 février 2026
Avis spontané
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Réponse de BusinessClass.com

Dear S. Tori,

Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?

We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.

Kind regards,
BusinessClass.com

--
Updated 20APR26

Dear S. Tori,

Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.

Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us atclaims@flightdeals.businessclass.com

Looking forward to hearing from you!

Regards,
BusinessClass.com

Noté 1 sur 5 étoiles

Tried to book a business class flight…

Tried to book a business class flight that they said was available. They charged my card and then told me the price went up and the flight was not confirmed. Tried to book the same flight and pay the higher price and they did the same thing again. Charged the card and increased the price. First two charges were reversed when I called them. Third charge was not so I had to contest the charge through my CC company. It’s a scam company.

16 février 2026
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Brett,

Thank you for your feedback. We apologize if our customer service did not meet your expectations, and we appreciate you sharing your concern and helping us identify where we need to make improvements.

We understand how frustrating it can be when prices change unexpectedly. Flight fares are constantly fluctuating due to supply and demand, and until a ticket is issued, the price is not guaranteed. This is a standard practice across airlines and travel agencies.

As stated in our terms and conditions, all prices are based on real-time airline inventory. If the fare increases before booking is finalized, we are unable to issue the ticket at the previous rate. We apologize for any inconvenience this may have caused and appreciate your understanding.

Kind regards,
BusinessClass.com

Noté 2 sur 5 étoiles

More than a month to have a refund for a cancelled business class flights

The flight I booked with Cathay Pacific was cancelled due to a super typhoon and I was recommended to take refund by an agent on Businessclass.com. The flight was cancelled on 23 Sept and to date, my refund status has been in progress. What was misleading was that on the status page on Businessclass.com, it says "direct refund processed by Cathay Pacific". I understand it takes some time but the status has not been changed since 1 Oct. So I called Cathay. After numerous deliberate mistakes with chatbot, I finally got through to a humanbot, who said that I need to contact the agent because the cancellation on Cathay's side was accepted on 8 Oct. So I called Businessclass.com. Apparently it takes another few weeks for the refund to go through. So it takes more than a month to have refund since the business class flight was cancelled due to adverse weather. I found the whole booking, changing and cancelling flights on Businessclass.com is a lot more cumbersome than booking flights directly with airlines, which I normally do. For me, there seems no benefit in using their services part from 24-hour phone lines which most airlines don't have any longer. I couldn't find that much of a bargain on business class flights on the site and given the cumbersome process and extra time needed to get through to an agent and get things done, I see no reason to use their service again.

16 octobre 2025
Avis spontané
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Réponse de BusinessClass.com

Dear Yumi Tyrrell,

Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?

We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.

Kind regards,
BusinessClass.com

Noté 1 sur 5 étoiles

Same bad experience but different route…

Same bad experience but different route from Gary Curran who reviewed a day ago.

I booked 2 return business class tickets from Melbourne to Berlin which had 2 stops and multiple airlines

First leg from Melbourne to Bangkok, at check in found out that seats allocated were 45A/B which I thought could not possibly be business class. Rang Businessclass.com and they said it was the airline's fault and they would take care of when I get back. I felt trapped as I had no choice.

Same thing happened on the way back from Berlin. It was the final leg from Bangkok to Melbourne.

When I got home and rang Businessclass.com to complain again, they assured me that it was the airline's fault in both cases. They were going to claim compensation for me but silence since then despite my request for a progress update. So much for customer care!!

It has been 10 weeks!!

PLEASE TAKE CARE WHEN BOOKING.........

6 mai 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear GeeTee,

Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?

We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.

Kind regards,
BusinessClass.com

Noté 1 sur 5 étoiles

The worst customer care experience ever!

I booked 2 business class tickets from London Heathrow to Bangkok on Oman Air for May 24th. I started the check in process and found that we were downgraded to economy class. Businessclass.com said it was Oman Air's fault as they were upgrading their system.
Business class said I could take the economy seats or pay a further fee to upgrade again, absolutely shambolic company to try and get customer care assistance.
8 weeks have passed and I have not heard a single word from them.
PLEASE BOOK WITH CAUTION......

7 mai 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Garry,

Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?

We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.

Kind regards,
BusinessClass.com

Noté 1 sur 5 étoiles

I would give 0 stars if possible

I would give 0 stars if possible
Businessclass.com staff left me and my family stranded in China
Offering only a refund and no alternative travel options to get home.
Didn’t care at all
IF YOU READ ONLY 1 review, trust me
Don’t book business class flights with this mob
If any plane is delayed
They don’t care, they just offer a refund and you have to try and get yourself home.
( rest assured this is BusinessClass.com) not the other website that has been implied

14 avril 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Hello Michael. I am sorry to hear of your troubles, however we cannot find you in our register. Some people confuse us with Business-Class.com so please check your booking confirmation and please direct your complaint to the correct supplier. Please delete this complaint, many thanks. Best regards Jason Eckhoff, CEO - BusinessClass.com

Noté 5 sur 5 étoiles

I ordered economy class tickets from…

I ordered economy class tickets from Bergen to Los Angeles for five family members at a total of only NOK 20757 which is very cheap and notably cheaper than what I could get directly from SAS (the airline).
Most important; finding the best route and airline was very easy through businessclass.com

26 octobre 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Thanks Tore, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com

Noté 5 sur 5 étoiles

Bra plattform

Bra plattform, god kundeservice og mye gode priser.

6 mars 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Thanks Erlend, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com

Noté 5 sur 5 étoiles

The deals are very satisfying if you…

The deals are very satisfying if you can be flexible when and where, great offers are available

1 avril 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Thanks, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com

Noté 5 sur 5 étoiles

Go to page for BC booking

Nice webpage - very good description of the standard and amenities on the flights - I use BC to compare both prices and cabin quality and book my flights.

8 décembre 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Thanks Maria, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com

Noté 5 sur 5 étoiles

Business class ticket with Aero Mexico

Just booked a business class ticket with Aero Mexico from Oslo to Cancun. Very nice way of booking without being sent to a different site. Seamless experience and the best price I could find on this ticket.

7 janvier 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Kristin,

Thank you for sharing your experience! We’re delighted to hear that the booking process was smooth and that you were able to secure a great fare for your business class trip from Oslo to Cancun with Aeroméxico. It’s great to know the process was seamless and that you didn’t have to navigate away from the site.

We truly appreciate your trust and look forward to assisting you again with your future travel plans.

Kind regards,
BusinessClass.com

Noté 1 sur 5 étoiles

I booked a number of flights through…

I booked a number of flights through Businessclass.com and have had issues trying to change flight details. I have attempted to contact the company via online Chat, Telephone and email and am still unable to get anyone that can assist me with this. I an Australian resident and have called the Australian customer service number but nos answer.

5 février 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Mr Koulouris, I am sorry if you are having problems booking through our partner, it´s of course something we are most eager to help you out with. Please provide me with your booking number so that I can help you out any way we can. Many thanks, have a great day. Best regards Jason Eckhoff - CEO BusinessClass.com

Noté 1 sur 5 étoiles

I had a terrible experience with this…

I had a terrible experience with this company and lost nearly $400. I strongly advise against booking through this website.
I originally booked two flights, but after receiving the confirmation email, I noticed they had booked a completely different flight than what I selected. When I contacted customer service to correct the issue, they refused to fix their mistake unless I paid an additional fee. The customer support was unhelpful, and the representative I spoke with was both difficult to understand and rude.
After multiple attempts to resolve the issue without extra charges, I reluctantly agreed to pay a fee in order to get a refund. However, when I was finally reimbursed, they charged me double the agreed-upon amount.
This company operates dishonestly and should not be allowed to continue doing business. Avoid them at all costs.
BUYER BE AWARE!!!!!!!!!!

5 février 2025
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Mr Jones, I am sorry if you are having problems booking through our partner, it´s of course something we are most eager to help you out with. Please provide me with your booking number so that I can help you out any way we can. Many thanks, have a great day. Best regards Jason Eckhoff - CEO BusinessClass.com

Noté 1 sur 5 étoiles

Do not trust this company.

Do not trust this company. They are completely lacking in transparency. I have been waiting over 8 weeks for them to process a refund for a flight that had to be cancelled because the airline changed its flights. BusinessClass.com have been using the excuse for the continued delay on the airline company not responding to their requests. When I asked for proof of that they refused to give it to me, they also refused to give me any details as to how often and when they contacted the airline. If it is a refund problem, they will not speak to you by phone, you have to use the chat line on their website. All that achieves is continued apologies for the delay but no explanation or progress. When you look into the company, there is no ABN (Australian Business Number) no formal postal address and there seems to be no proper registration.
You will also notice the company's response to negative reviews all say that the reviewer has got the wrong company. Be definitely assured that I am reviewing BusinessClass.com.
The reply from BusinessClass.com is almost exactly the same as I have been getting for the last 5 weeks on their Website chat line. The bottom line is I still don't have the refund. It is also worth noting that I have had no contact from the ticket issuer as stated in the reply. The fact that I seem to be dealing with multiple companies is in itself off putting and there is certainly no reason for me to trust them. We now seem to be having dealings with a ticket issuing company and yet all the chat line conversations were blaming the delay on the lack of response from the airline. What is the actual truth.

13 août 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Dear Terry,

BusinessClass.com is deeply sorry to hear of the issues you have endured with your refund.

We have thoroughly investigated the delay and understand your frustration.

This transaction was handled by our partner that is also handling ticket transactions, for example with Booking.com and usually there are no issues. After we raised the issue with them, you have now been contacted by the ticket issuer and your refund is being issued swiftly and has been escalated by us to “priority” to ensure it is returned to you as soon as possible.

As a matter of course, we would like to thank you for highlighting your issue as we can see some areas we could have done better. We will take action to improve this for future similar scenarios.

Wishing you a wonderful day.

Best wishes,
Jason Eckhoff on behalf of the BusinessClass.com Team

Noté 5 sur 5 étoiles

Great experience

Great experience, easy to use!

3 octobre 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Hi J. And thanks for using BusinessClass.com, I am happy to hear you are finding our great offers on flights and for hotel stays. All the best and good luck onwards. Best regards Jason Eckhoff - CEO BusinessClass.com

Noté 5 sur 5 étoiles

Oversiktlig å lett å bruke

Oversiktlig å lett å bruke, å faktisk der hvor jeg finner de beste bilettene.

1 avril 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Hi Tor. And thanks for using BusinessClass.com, I am happy to hear you are finding our great offers on flights and for hotel stays. All the best and good luck onwards. Best regards Jason Eckhoff - CEO BusinessClass.com

Noté 5 sur 5 étoiles

I tried the hotel search for my next…

I tried the hotel search for my next travel, and it provided fast results, good price, nice overview of room alternatives, pictures, etc.

17 octobre 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Hi Espen. And thanks for using BusinessClass.com, I am happy to hear you are finding our great offers on hotel stays. Next time, please try our flight search too, it´s the best out there. All the best and good luck onwards. Best regards Jason Eckhoff - CEO BusinessClass.com

Noté 5 sur 5 étoiles

DO NOT BE CONFUSED with…

DO NOT BE CONFUSED with Business-Class.com

I’ve used BusinessClass.com to search for and buy several trips, and it’s been fantastic for finding great deals on Business Class flights and luxury hotels.

The site is easy to navigate, and I love the detailed reviews and eco-friendly options it highlights. It’s my go-to for comfortable, hassle-free travel planning!

16 octobre 2024
Avis spontané
Logo de BusinessClass.com

Réponse de BusinessClass.com

Hi Tawan. And thanks for using BusinessClass.com, I am happy to hear you are finding our great offers on flights and for hotel stays. All the best and good luck onwards. Best regards Jason Eckhoff - CEO BusinessClass.com

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