Very easy to get a reply and in no time at all. Incredibly helpful (The employee that handled my query) after technical issues I had, using ‘My Portal’.
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Lisez les avis des autres
What made my experience great! Elliott did! Needed public liability quickly to cover a new contract and picked up the phone thinking 'oh crikey, here we go again' Elliott answered, asked me what... Voir plus
L'entreprise a répondu
Andreia and Elliott made choosing the right insurance for us a smooth and easy process. They both listened to our requirements and tailored the insurance quotation to our exact needs. Totally recommen... Voir plus
L'entreprise a répondu
Filled out online form, received a call back from Andreia, she was very helpfull and explained everything to me, she said she would look to get a better price for me and would call back the following... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
BusinessCompare.com has proudly supported over 1,500,000 UK businesses across all trades for more than a decade. Specialising in tailored public liability insurance for over 100 different trades, we ensure businesses and their commercial vehicles are fully protected. With a focus on understanding the unique risks faced by each trade, we offer bespoke policies designed to give you peace of mind. Trusted by businesses of every size, our commitment is to provide expert advice, exceptional service, and the protection you need to focus on what you do best. ✨
Coordonnées de contact
2 Bishops Wharf, GU14UP, Guildford, Royaume-Uni
- businesscompare.com
4,9
Excellent
408 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
good price for the business
4 mars 2026
Réponse de Business Compare
Good Afternoon,
Thank you for your feedback.
We are pleased to hear that you found the price good for your business. Providing competitive pricing alongside reliable service is very important to us.
We truly appreciate you taking the time to share your review.
Yours Sincerely,
Charlie Byrne
Business Compare
Very competitive pricing
Very competitive pricing. Excellent service provided by Elliot who provided a great service and customer experience.
9 mars 2026
Réponse de Business Compare
Dear Mr. King,
Thank you for your kind feedback.
We are delighted to hear that you found our pricing competitive and that Elliot provided you with excellent service and a great customer experience. I will be sure to pass your kind comments on to him.
We truly appreciate you taking the time to share your review.
Yours Sincerely,
Charlie Byrne
Business Compare
Réponse de Business Compare
Dear Sean,
Thank you for your feedback.
We are pleased to hear that the process was quick and productive for you. We understand how important it is to get things sorted efficiently, so it is great to know we were able to help when you needed it.
We truly appreciate you taking the time to share your review.
Yours Sincerely,
Charlie Byrne
Business Compare
Very helpful and explained everything…
Very helpful and explained everything and I like how you speak to a person I would recommend
4 mars 2026
Réponse de Business Compare
Dear Martin,
Thank you for your kind feedback.
We’re delighted to hear that everything was explained clearly and that you appreciated being able to speak with someone directly. Providing friendly and personal service is very important to us.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
Poor experience you’re quick enough to…
Poor experience you’re quick enough to take my money when I asked my policy details repeatedly over half a day period. You still can’t send them finally you have very disappointed.
3 mars 2026
Réponse de Business Compare
Dear Andy,
Thank you for taking the time to share your feedback, although I am truly sorry to read about your experience.
I can see that your policy documents and details were issued shortly after purchase, along with an invitation to leave a review on Trustpilot, and that these were re-sent following your request.
That said, I am very sorry for any inconvenience caused in receiving your documents. We understand how important it is for these to be issued promptly and clearly, and I apologise if we fell short of expectations on this occasion. Your feedback is taken seriously, and we remain committed to providing a high standard of service.
If you need any further assistance, please do not hesitate to contact us and one of our team will be happy to help.
Wishing you a pleasant day ahead.
Yours Sincerely,
Charlie Byrne
Business Compare
Just one question why did you send me a…
Just one question why did you send me a email wonting to know my PIN number the first third and fourth numbers it must be a scam otherwise the girl who helped me out was brilliant thank you so much
23 février 2026
Réponse de Business Compare
Dear Jean,
Thank you for taking the time to share your feedback.
I have reviewed your account and can confirm that we have sent four emails to you during the course of your policies, none of which requested a PIN.
For clarity, we would never ask for your bank or card PIN via email. Any payments are taken securely over the phone, and a PIN would not be required in this way. Please do not share your PIN or sensitive banking information via email under any circumstances.
I would strongly encourage you to contact us and forward the email you received so that we can investigate this further and ensure your security.
I would also like to thank you for your kind comments regarding Holly in our Renewals team. I am pleased to hear she was able to assist you, and your feedback has been passed on to her.
Wishing you a pleasant day ahead.
Yours Sincerely,
Charlie Byrne
Business Compare
Clear consise speaker who understood my…
Clear consise speaker who understood my needs and was able to get the best price.
23 février 2026
Réponse de Business Compare
Dear Mrs. Birt,
Thank you for your kind feedback.
We’re really pleased to hear that the adviser was clear and concise, understood your needs, and was able to secure the best possible price for you. That’s exactly the level of service we aim to provide.
We truly appreciate you taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
Réponse de Business Compare
Dear Joell,
Thank you very much for your lovely feedback.
We are delighted to hear that you loved the service provided to you. That is exactly the experience we aim to deliver for all of our customers.
If you need any further assistance in the future, please do not hesitate to get in touch.
Yours Sincerely,
Charlie Byrne
Business Compare
Elliott Whitehead helped me with my…
Elliott Whitehead helped me with my public liability insurance and was a credit to your company.
5 février 2026
Réponse de Business Compare
Dear Martin,
Thank you very much for your kind feedback.
We are delighted to hear that Elliott was able to assist you with your public liability insurance and that he represented the company so positively. I will ensure your comments are passed on to him. It is always great to see the team recognised for their efforts.
If you need any further assistance, please do not hesitate to get in touch.
Yours Sincerely,
Charlie Byrne
Business Compare
Réponse de Business Compare
Dear Anthony,
Thank you very much for your kind feedback.
We are pleased to hear that you found the service professional and efficient. That is exactly the standard we aim to deliver for all of our customers.
If you need any further assistance in the future, please do not hesitate to get in touch.
Yours Sincerely,
Charlie Byrne
Business Compare
The man who was dealing with my enquiry…
The man who was dealing with my enquiry was fantastic!
10 février 2026
Réponse de Business Compare
Dear Hannah,
Thank you very much for your wonderful feedback.
We are delighted to hear that the adviser handling your enquiry was fantastic. I will be sure to pass your kind comments on. It is always great to see the team recognised for their efforts.
If you need any further assistance, please do not hesitate to get in touch.
Yours Sincerely,
Charlie Byrne
Business Compare
Professional
10 février 2026
Réponse de Business Compare
Dear Ian,
Thank you for your feedback! We’re pleased to hear that you found the service professional.
We noticed your rating wasn’t quite five stars. We’d really appreciate knowing what we could have done to make your experience even better.
Yours Sincerely,
Charlie Byrne
Business Compare
Holly was great
Holly was great, really patient with me as I was very busy while we were trying to sort this out.
10 février 2026
Réponse de Business Compare
Dear Peter,
Thank you for your feedback! We’re delighted to hear that Holly was great and showed patience while helping you, especially while you were busy. We’ll be sure to pass on your kind words to her.
Yours Sincerely,
Charlie Byrne
Business Compare
I didn't get my documents
I didn't get my documents. I phoned up and they said they had the wrong email. Still no documents. Prior to this calls were not returned when I was told by them i would get a call. Not a big problem but 2 weeks later I still have no policy docs
5 février 2026
Réponse de Business Compare
Dear Mr. Fretwell,
Thank you for taking the time to share your experience, and I am truly sorry for the difficulty you experienced in receiving your documents.
I have been in contact with your wife over the past few days, and she has now confirmed receipt of the policy documentation. I am pleased that we have been able to bring this matter to a resolution for you.
Should you require anything further, please do not hesitate to contact me directly. I am here to assist you.
Yours Sincerely,
Charlie Byrne
Business Compare
Stress free experience.
From start to finish i had a stress free process with my public liabilty insurance ...
5 février 2026
Réponse de Business Compare
Dear Mrs. Chinery,
Thank you for your feedback! We’re delighted to hear that you had a stress-free experience from start to finish when arranging your public liability insurance. We really appreciate you taking the time to share this.
Yours Sincerely,
Charlie Byrne
Business Compare
It's was good way to deal with joe
Just get Republic liability insurance is for ajit contractor ltd
I am highly rated for its quick, user-friendly process, knowledgeable customer service, and competitive value.
3 février 2026
Réponse de Business Compare
Good Morning,
Thank you for your feedback! We’re pleased to hear that Joe was good to deal with and that arranging your public liability insurance was quick and straightforward. It’s great to know you found the process user-friendly, the service knowledgeable, and the value competitive. We really appreciate you taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
Im very happy with the results of my…
Im very happy with the results of my insurance company. They have been great for me. Cheers. P’boro PM
20 janvier 2026
Réponse de Business Compare
Good Afternoon,
Thank you for your kind feedback! We’re delighted to hear that you’re very happy with the results and that we’ve been great for you. Cheers, and thank you for taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
Réponse de Business Compare
Good Afternoon,
Thank you for your feedback! We’re pleased to hear that you found the service quick. We really appreciate you taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
Another renewal!
The renewal process was quick and easy. The price was good so I was happy to renew !
6 janvier 2026
Réponse de Business Compare
Dear Ms. Daniels,
Thank you for your feedback! We’re delighted to hear that your renewal was quick and easy, and that you were happy with the price. We really appreciate your continued trust in us.
Yours Sincerely,
Charlie Byrne
Business Compare
Réponse de Business Compare
Dear Kais,
Thank you for your feedback! We’re delighted to hear that you were happy with the customer service you received. We really appreciate you taking the time to share your experience.
Yours Sincerely,
Charlie Byrne
Business Compare
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