BuyEu Avis 

The box was in delay. Info number had no idea about the parcel delivery. Too expensive for this kind of experience. Also the box was delivered opened and then with tape fixed, but very ugly way. Do not recommend! Don't waste your money on this delivery method.

Parcel gets permanently stuck in a warehouse. Can't pay for shipping due to an error on the website. 2 weeks after a message (from a bot, obviously) that they're going to fix this, nothing has happened. Absolutely zero contact with the helpline, and zero help whatsoever. They would rather have you pay for extended warehouse time than actually let you pay for shipping. Stay away

Disgusting service, avoided at all costs!
I made an order via Amazon to their Polish address. BuyEU uses a post box / locker system instead of a physical warehouse acceptance, which is a disaster. InPost gave 48 hours to collect the parcel. I forwarded all codes to BuyEU support within 15 minutes. They replied "transferred to work" but did absolutely nothing. The parcel was sent back to Amazon because BuyEU failed to pick it up within the deadline. To make it worse, their support completely ignored my emails for over a week. Zero accountability, zero customer service. Total waste of time.

Easy to order from countries where no deliveries to Estonia. Reasonable prices and reliable service. I'm happy and returning customer.

Buy a thing pay 10€, if want to receive the thing in your country pay another 9€, dont reccomend this business and people, lack of transparency and scammers.

Everything is simple and without any unnecessary complications.

Very poor customer service. No one answers the phone, e-mail communication is ridiculously slow. My parcel is stuck in their warehouse (which they seem to have closed AFTER I ordered my parcel, there was no notice about that during the time I made the order, and this address was available to choose when logged in at the time of placing order). I don’t know if I will ever receive my parcel which I very much need, and as it was first time ever trying their service, I will never use it again. 100% not recommend.

Chat support just poor AI, nu human, not reponsive, no one picks up phone. Is this company even operating in June 2026?

This is a great opportunity to expand your shopping options at a reasonable price.

Like. I order agane.

I have used your service for years and have always received good service. Good luck with your future endeavors!

If you want something but can’t order it to your address, Buyeu.ee is a game changer. I’ve been using it regularly for many years now, and even when I’ve had issues, they were resolved quickly. I also believe the fees are reasonable.

I have used and recommended this service for years. Boy I feel stupid now.

I decided to use then to get some (4pcs) plastic device cases and one antenna from US as these are only on sale on amazon.com and similar products are not offered in EU.

Amazon sent the order in five packages. BuyEU charges repackaging fee, but does not actually repackage anything. All of their fees were multiplied for these 5 small items resulting 160€ in fees.

I then taught about returning the items. But returning one package costs 20€ and ofcourse they will multiply it by 5x for 5 packages.

Similar companies would deliver the same parcel with Fedex for 75€. So I strongly recommend not to give them your packages as hostage!

Do not register on Buyeu.com under any circumstances. The website presents itself as a legitimate business platform, but in reality, it’s a fraudulent service designed to extract money from users. They charge a fee just to create an account, which is highly unusual and suspicious. Unlike reputable companies, they do not refund this registration payment under any conditions.

Communication with the company is nonexistent - I never received a single response to multiple emails and messages. Their so-called “support team” appears to be completely inactive.

Additionally, there are numerous hidden charges that they fail to disclose upfront. The whole system seems designed to deceive users and make it nearly impossible to recover your money.

Overall, Buyeu.com is not a trustworthy platform. Save yourself the frustration and financial loss - stay away from this site!

Easy, prompt, acceptable price for services

I paid 120 euros for a product. I provided the correct size and the correct weight. I also paid for the service and the insurance to make sure everything was fine, but afterwards they asked me to pay an additional 300+ euros. When I refused, I lost the product, which was a limited edition, so I will never be able to get it again. In the meantime, I also lost all the money I had already paid.

A trusted company, I make deliver many products to Estonia, they arrive on time and in perfect condition. I really recommend this company.
Also, even I am in Estonia, I was served by telephone in the language of MY choice- so a clent service is also superb!

Kõik lihtne ja arusaadav, tehing Saksamaa e-poega möödus probleemivabalt ja kiirelt.