Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Parcel gets permanently stuck in a warehouse. Can't pay for shipping due to an error on the website. 2 weeks after a message (from a bot, obviously) that they're going to fix this, nothing has happene... Voir plus

Noté 2 sur 5 étoiles

I have used and recommended this service for years. Boy I feel stupid now. I decided to use then to get some (4pcs) plastic device cases and one antenna from US as these are only on sale on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A trusted company, I make deliver many products to Estonia, they arrive on time and in perfect condition. I really recommend this company. Also, even I am in Estonia, I was served by telephone in t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If you want something but can’t order it to your address, Buyeu.ee is a game changer. I’ve been using it regularly for many years now, and even when I’ve had issues, they were resolved quickly. I also... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,1

Tous les avis

(31)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Olen väga rahul

Olen väga rahul! Soovin ka edaspidi teie teenuseid kasutada:)

29 août 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello, Anne,

Thank you so much for your kind words! 💚
We’re really happy to hear that you’re satisfied with our service and that you’d like to continue using it in the future. Your trust means a lot to us!

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

I definitely do not recommend.

I definitely do not recommend.

Two parcels got lost. They had already arrived in Poland, but for 2 months their status has been “ready for dispatch,” while Buyeu insists they were sent.

Another parcel was also not registered at the foreign warehouse at first. It was only found after several emails.

Definitely not worth the stress or the money.

16 juin 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear about your experience. Please note that Buyeu.ee provides only parcel transportation services and is not involved in payment processing or online marketplace transactions. If your parcel was sent through our service and cannot be located, please contact us directly at - we will be happy to investigate.

Unfortunately, we have no data matching your description, so it’s possible that our company name was used incorrectly by a third party.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

"sicher bezahlen" ausgehebelt

Möchte darauf hinweisen, dass diese Firma benutzt wird, um die Funktion "sicher bezahlen" bei kleinanzeigen.de auszuhebeln! Man sendet gutgläubig an diese Firma, aber das Paket verschwindet und ist "nicht auffindbar". Ergebnis: Ware weg und Bezahlung gibt's auch nicht!

23 mars 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear about your experience. Please note that Buyeu.ee provides only parcel transportation services and is not involved in payment processing or online marketplace transactions. If your parcel was sent through our service and cannot be located, please contact us directly at - we will be happy to investigate.

Unfortunately, we have no data matching your description, so it’s possible that our company name was used incorrectly by a third party.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Stay away!

BUYEU.EE seemed an excellent idea, but for some unknown reason the service just does not work as promised: the package won't change state until you ask them once a week or so! Besides breaking every promise, there are enormous hidden fees (~50 euro) that you have to pay before they release your package. I recommend to stay away unless willing to throw in some massive amount of free time and nerves. Note how they've now hidden their business (easyrental my a**!).

1 août 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We’re sorry to hear that your experience did not meet expectations. Please note that all applicable service fees are clearly described on our website - we do not hide or apply any unexpected charges. Transparency is very important to us, and we always encourage our customers to review the pricing information before confirming an order.

We appreciate your feedback and will continue improving our communication to ensure everything remains clear and straightforward.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Terrible service.

Terrible service.
Parcels are lost and broken.
Customer service is down.
I do not recommend using the services of this company.

1 juillet 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We have carefully reviewed your comment but unfortunately could not find any record or customer information matching your case. We take such claims very seriously, and if there were any real issue with a shipment, we would have immediately investigated and resolved it.

Please contact us directly, with your order number so we can verify the details and assist you properly.

Kind regards,
Buyeu Team

Noté 2 sur 5 étoiles

Everything was fine until they sent my…

Everything was fine until they sent my order to Finland, not Estonia. They sent it on 21of June and I still didn't get it. My order is still in Finland.

27 juin 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear that you experienced some inconvenience regarding the delivery. We truly appreciate you bringing this to our attention and will continue improving our communication and service quality to ensure a smoother experience in the future.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

The idea is good but the service is not

I tried the service for the first time and it was not a good impression!
When registering as a customer, the company allows a five-euro discount from the first order, which should apply automatically. Of course that didn't happen.
In addition, the company sent a discount code to the e-mail, but when entering it, the discount was significantly smaller than promised (5€), about 1€ instead.
When I inquired with the customer service, I was told that unfortunately nothing could be done if I had already entered the code myself, despite the fact that the automatic (allowed) discount was not applied.
I think it's cheating the consumer!

The service itself was quite lengthy and there was no current information about the location of the package (I ordered the goods from Poland to Estonia). It was brought out, a la "the package is moving to the warehouse in Latvia". Changes in the status occurred only when I myself constantly made inquiries about the location of the package.
The tracking code shown on their page does not lead anywhere when clicked.

It did not leave a reliable impression and the rather inflexible attitude of the customer service in the style of "can't do anything, that's how it is and that's it".

3 juin 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you for your feedback and for trying our service for the first time. We would like to clarify that the welcome discount is applied automatically, but according to the promotion terms, it is valid for 30 days from registration - after that period, it expires automatically.

We are sorry to hear that you experienced some inconvenience regarding the delivery and tracking information. We truly appreciate you bringing this to our attention and will continue improving our communication and service quality to ensure a smoother experience in the future.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Они вскрывают посылки-воры

Они вскрывают посылки, и ищут ценные вещи, что бы украсть. Моя посылка из Голландии пришла вскрытой и очень плохо заклееной повторно. buyeu.ee такие же литовские воры, как и eshopwedrop.ee Заказывайте обычной почтой, там не воруют!

30 décembre 2023
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We have carefully reviewed your comment but unfortunately could not find any record or customer information matching your case. We take such claims very seriously, and if there were any real issue with a shipment, we would have immediately investigated and resolved it.

Please contact us directly, with your order number so we can verify the details and assist you properly.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

They lost my package and still waiting for a compensation!

They lost my package and still waiting for a compensation!
WARNING! They confessed that they have lost my package, I submitted a claim, after which I can no longer contact them. I also submitted a claim to the Estonian Consumer Protection. AVOID at all costs!

15 décembre 2023
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We sincerely apologize for the inconvenience and frustration this situation caused you. We completely understand how disappointing it is when a parcel goes missing.

Please note that your case has already been fully resolved and the requested compensation was issued in full. We’re truly sorry for the earlier communication difficulties and appreciate your patience throughout the process.

If you have any further questions or need additional assistance, please don’t hesitate to reach out to us. We’re always here to help.

Kind regards,
Buyeu Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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