The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having been into places like B & Q , Wickes etc ,I originally thought that my project was going to be expensive.We had recently moved into a Dorma Bungalow in Cheshire , on checking in the loft sp... Voir plus
L'entreprise a répondu
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Voir plus
Fast and reliable service every time. We operate nationwide, and Buy Insulation consistently looks after all our pipe insulation requirements. They ensure everything arrives on time, well packaged,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Coordonnées de contact
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Royaume-Uni
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Excellent
299 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DO NOT USE
Have been waiting 3 weeks for a delivery. No-one answers the phone. I've left messages. I've sent emails. I will shortly be initiating a chargeback from my bank for failure to fulfil the order. Would not recommend this company at all.
13 octobre 2025
Avis spontané
Never received my order!
29 septembre 2025
Soundproofing Useless
Bought some boards claiming to be soundproofing, but they are utterly useless. I measured the noise from the neighbouring property with a decibel meter before and after installation and it was exactly the same. No point trying to get a refund because it’s glued to the wall. I’ll be reporting this to trading standards instead because it’s false advertising.
27 août 2025
Avis spontané
Réponse de Buy Insulation
Thank you for your feedback, and we’re sorry to hear you’re disappointed with the acoustic mats. Soundproofing can be complex and the results depend on several factors, so we’d really like to understand more about your installation and the test you carried out.
If you could share your order details and any testing information with us, as I'd like to pass this back to our supplier to investigate
Kind Regards
Buy Insulation
Why does this company not have a…
Why does this company not have a receptionist for office hours, no one answers the phone or replies to emails.
Ordered 15 sheets of insulation and tape only half the order was delivered. No refund and no reply from email or phone.
Need to order a large amount of this product but have no faith in it arriving
11 septembre 2025
Avis spontané
Great service
Great service, received sound proof mat promptly, easy to cut to size via table saw. Does a good job of dampening the noise of my cooling fans in the attic.
17 septembre 2025
Avis spontané
Réponse de Buy Insulation
Thanks for the great feedback! Glad the mat was easy to fit and is working well for your cooling fans.
Best regards
Buy Insulation Customer Care Team
25mm Celotex
I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two more early the next day. For a small DIY order, I was very impressed with the response. I wouldn’t hesitate to recommend.
17 septembre 2025
Avis spontané
Réponse de Buy Insulation
Thanks for sharing your experience! We’re so pleased we could get the replacement sheets to you quickly and that you were happy with the service. Your recommendation means a lot to us!
Best regards
Buy Insulation Customer Care Team.
Réponse de Buy Insulation
Thanks for your feedback! Great to hear everything went smoothly we’d be happy to serve you again anytime.
Best regards
Buy Insulation Customer Care Team.
Réponse de Buy Insulation
Thanks for your review! We’re glad you found the price, delivery, and quality all spot on.
Best regards
Buy Insulation Customer Care Team.
Bought some items for colleagues for a…
Bought some items for colleagues for a work project. They were happy with the product and delivery.
15 septembre 2025
Avis spontané
Réponse de Buy Insulation
Thanks for your feedback! Great to hear your colleagues were happy with the products and delivery.
Best regards
Buy Insulation Customer Care Team.
Product was delivered just as specified…
Product was delivered just as specified and communication was good throughout.
3 septembre 2025
Avis spontané
Réponse de Buy Insulation
Thank you for your kind feedback. We’re delighted to hear that everything arrived as expected and that you were happy with the communication. We really appreciate you taking the time to share your experience.
Kind regards,
Buy Insulation
Réponse de Buy Insulation
Thank you so much for your kind feedback! We’re glad to hear the delivery was on time and you’re happy with our service. We look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
Same day delivery and great price well…
Same day delivery and great price well pleased thank you 😊
29 juillet 2025
Réponse de Buy Insulation
Thank you very much for your review. We're delighted to hear that you were pleased with the same-day delivery and found our pricing to be competitive. Your support is greatly appreciated.
Looks like a good product
Looks like a good product, well packed and good delivery time
28 juillet 2025
Réponse de Buy Insulation
Thank you for your positive feedback. We're pleased to hear that you were satisfied with the product quality, packaging, and delivery time.
The delivery was very fast and the…
The delivery was very fast and the price was great. I highly recommend it.
26 juin 2025
Avis spontané
Réponse de Buy Insulation
Hi Anna,
Thank you very much for your kind words and recommendation.
We are pleased to hear you were happy with the speed of your delivery and the value you received. If you ever need anything else or have any questions, our team is always here to help.
Best wishes,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you Simon for your review.
We are pleased to hear you got exactly what you needed so quickly. We look forward to helping you again in the future.
All the best,
Buy Insulation Customer Care team
My insulation came very quickly and was…
My insulation came very quickly and was a good quality product. I will be using buy insulation again.
9 juillet 2025
Avis spontané
Réponse de Buy Insulation
Thank you for your 5 star review and for choosing us.
We are glad your order arrived quickly and you are happy with the quality. We look forward to serving you again soon.
Kind regards,
Buy Insulation Customer Care team
Brilliant Company and great service.
Brilliant Company and great service.
Highly recommend
22 juillet 2025
Avis spontané
Réponse de Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your recommendation means a lot! 😊
Best regards
Buy Insulation Customer Care Team
Brilliant Company and great service…
Brilliant Company and great service came in a good amount of time and contact via email was all done brilliantly thank you
13 juin 2025
Avis spontané
Réponse de Buy Insulation
Thank you so much for your lovely feedback! We're delighted to hear everything went smoothly from the timely delivery to our email communication. Your support means a lot to us, and we hope to serve you again soon!
Best regards
Buy Insulation Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.