Fantastic customer service. I dealt with a young lady named Anna that was great. Always satisfied with my purchases from here!! Would highly recommend!! A+
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Lisez les avis des autres
I placed an order a few months back and apparently they forgot to ship it til I called. I placed another order at the beginning of July and was supposed to arrived on the 10th, it didn’t, the carrie... Voir plus
My package was lost on FedEx’s end. I worked with Lupe who worked diligently with FedEx to find out what happened and what resolution could be formulated to get my package to me. With Lupe’s help, I r... Voir plus
As a new customer (04/01), this is what I experienced on my first order of Cabernet's that included 2 bottles/ Napa and 1 bottle/ Argentina. -Order date was received as promised. -Shipment was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
Coordonnées de contact
4,1
Bien
157 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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I forgot to submit a gift message but…
I forgot to submit a gift message but contacted the company and they were able to add a gift message to my order and ship out. Superior customer service!
28 novembre 2025
These wines are delightfully delicious!!
14 novembre 2025
When I emailed your company I received…
When I emailed your company I received info back quickly
12 novembre 2025
Very good experience
Very good experience ! I used the wrong delivery address and Kristina took care of my problem . Thanks
27 octobre 2025
Great pricing and most service!
Great pricing and most important customer service.
Kristina was a big help, let me know my delivery details and answered all questions in a timely fashion.
Really appreciated the service!
23 octobre 2025
One Of The Best Online Retailers Around...
Excellent & highly versatile selection, very fair & competitive pricing, super-friendly staff (especially Haley), super-fast shipping, and a great business to deal with for your fine wine needs (at all price-points). Nick is also very helpful, courteous & accommodating. Highly recommended. A+ and 5-star business. Check them out...
15 octobre 2025
Avis spontané
Loved buying wine from this store
Loved buying wine from this store. Top notch customer service before and after the sale.
14 octobre 2025
Easy to do business with
Easy to order. Orders always on-time and as requested. Customer Service is responsive and flexible.
29 septembre 2025
Lupe from customer service made my…
Lupe from customer service made my experience good. My original shipment is somewhere lost in the universe and she was very helpful in getting it to be resent.
29 septembre 2025
Best Customer service.
I made a mistake on the order and when I requested a change, Lupe was able to help. I was so thankful for his assistance.
26 septembre 2025
I received everything I needed..thank…
I received everything I needed..thank you for the prompt order.
24 septembre 2025
Perfect delivery
Perfect delivery! I forgot to add a note and they did it for me ! My friend love the wine. Thank you
5 septembre 2025
On-sale variety packs were almost all…
On-sale variety packs were almost all the same poor quality bottles. Probably just trying to move old inventory.
19 septembre 2025
Avis spontané
Immediate attention.
I voiced my concern that my shipment was delayed, got an immediate response that FedEx had a delay. Shipment came the next day. Very courteous service. Wines are always exactly what I want. Good people
16 septembre 2025
Great experience
Great experience! I initially put down the incorrect address. It was immediately corrected through an email and confirmed. Great customer service.
8 septembre 2025
Your timely response to my inquiries…
Your timely response to my inquiries and concerns, the offer of ice pack if desired, reasonable prices in this time, availability of the certain wine I was seeking,
2 septembre 2025
Easy to order
Easy to order.
When the delivery address was wrong, I messaged the staff, and it was corrected immediately.
29 août 2025
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