Fantastic customer service. I dealt with a young lady named Anna that was great. Always satisfied with my purchases from here!! Would highly recommend!! A+
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Lisez les avis des autres
I placed an order a few months back and apparently they forgot to ship it til I called. I placed another order at the beginning of July and was supposed to arrived on the 10th, it didn’t, the carrie... Voir plus
My package was lost on FedEx’s end. I worked with Lupe who worked diligently with FedEx to find out what happened and what resolution could be formulated to get my package to me. With Lupe’s help, I r... Voir plus
As a new customer (04/01), this is what I experienced on my first order of Cabernet's that included 2 bottles/ Napa and 1 bottle/ Argentina. -Order date was received as promised. -Shipment was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
Coordonnées de contact
4,1
Bien
157 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
when my credit card declined
when my credit card declined, customer service got in touch and the order was accepted. Good work!
19 juin 2025
Wine Satisfaction Guaranteed
I have purchased from you many times. Every purchase was prompt , courteous (If I had a question?) and delivery was always on time! Your web site is well organized and easy for ordering. I am very pleased with this service you provide!
Sincerely,
Mr. R. Liebert
9 juin 2025
Great service had what I wanted…
Great service had what I wanted delivered in perfect condition great company will be using them for hard to get wines.
12 juin 2025
I liked the option to email directly…
I liked the option to email directly following my confirmed order. I had a few minor changes, and Kristina was quick to respond and remedy. Wonderful customer service!
6 juin 2025
There was a series of mistakes in my…
There was a series of mistakes in my order as a result of a computer glitch. I called and the customer service agent was outstanding. Knowledgeable, efficient, and gracious. What a delight.
10 juin 2025
Not pleased with how it is going
I placed my order. I got tracking and the order said it was to arrive the next day. When it did not show up I checked the tracking and it was being sent back to the shipper. Apparently it was broke in shipping. They resent out my order and the exact same thing happened the second time. They have my money and 4 weeks later I still do not have my order.
3 juin 2025
Excellent online working relationship!
We had a few snags that were our fault and the company was very helpful working with us!! Excellent experience!!
9 juin 2025
Lupe was very helpful and wonderful to…
Lupe was very helpful and wonderful to work with. Unfortunately they didn’t have the wine I ordered but Lupe did a great job to resolve the situation.
6 juin 2025
Order delivered on time
Order delivered on time. All wines that were ordered arrived in great condition. Packaging was first-rate. Will order from these folks again.
2 juin 2025
Great selection & great service
Great selection. Excellent customer service—before and after the sale
2 juin 2025
Took longer to receive than…
Took longer to receive than anticipated. Maybe that just means the wine aged a little longer! However Ian very pleased with the price and the wine.
2 juin 2025
Friendly Customer Service
I placed an order and realized the next day that it wouldn’t get to me on time for my event. So I called customer service and made a last minute change to my shipping to receive the order on time. They were very friendly and accommodating.
2 juin 2025
Needed help with an order and received…
Needed help with an order and received prompt response! Excellent customer service.
30 mai 2025
Happy customer!
Quick replies and when I accidentally ordered 2 cases, you efficiently took care of my error. Will order from you again!
28 mai 2025
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