Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
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Lisez les avis des autres
Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.
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If you have connection issues during most of the big live or nationwide games, why not invest in making this issue go away? So many people upset that they couldn't see their games play out and have th... Voir plus
L'entreprise a répondu
Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Coordonnées de contact
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Royaume-Uni
- buzzbingo.com
4,0
Bien
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
poor money prizes
3 mars 2026
Réponse de Buzz Bingo
Good morning,
Thank you for leaving us a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear our prize money did fall short of your expectations, we strive to provide the best prize money possible. Please do note in our clubs this can be affected by a number of conditions including admissions.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider playing with us soon and any future visits are nothing but enjoyable.
Kind regards,
Tia
Customer Reviews Team
Réponse de Buzz Bingo
Hi Jake,
Thank you so much for the fantastic review!
We’re thrilled to hear you enjoyed the hosts, the games, and the overall service.
It means a lot to us that you had such a brilliant experience.
We can’t wait to welcome you back for more fun soon!
Kind Regards,
Vicky
Customer Reviews Team
Parked on what is attached to free…
Parked on what is attached to free Wigan car park . Was fined £60 little to no signage to indicate was not council car park as you have to enter and leave by council car park entrance. Absolutely shocking . Turned out owned by Buzz - don’t deserve to be in business with this trickery . Shame on you . Update I have contacted your customer service and was told you have no control over car park . You decided to appoint them so I feel you have a moral duty to ensure adequate signage and warning on your car park which you are not doing . Have one way in and out via a free council car park is ambiguous and is designed to catch people out with heavy fines ****update I contacted your team as prompted and they told me they could do nothing as the parking was outsourced however when I paid the £60 fine the payment receipt was sent by BUZZ BINGO ! £60 for parking early on a Saturday morning the only car on the car park , no impact whatsoever on your business . Complete scam designed to catch people out who think they are parking on a free council car park .
14 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi Claire,
I hope you're well.
Thank you for taking the time to leave us a review for our Wigan Club.
Our car parks are handled by external companies and are only for players who are visiting us in club, if you are not a member joining us in club you are likely to receive a parking fine as outlined on the signage.
Should you wish to discuss this further please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Tia
Customer Reviews Team
This is the first time I've been to…
This is the first time I've been to buzz bingo. We went as group myself & bunch of friends. What a great night we had. We will definitely be back
25 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi Sandra,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Maidstone. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
What the Buzz?
This has to be the worst establishment I've ever been in. It was dirty - I mean 'crud' dirty! The bingo board on my table was so dirty & sticky I couldn't close the shutters over the numbers. There was about 20 something players in the room but 1 person won 85% of the entire evening, a bunch of people on the other side of the room messed around & continued to chat throughout so there was no staff to ask them to be quiet because the caller clearly wasn't bothered, & we ordered food & drink but had to ask where the drinks were half an hour after ordering. The flyer said £3 for the night but it was over £10 & I will never go again. I needed to have a shower after being in there! Absolutely minus out of 10!
26 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi Terrie,
I hope you're well. Thank you for taking the time to leave us a review for our Dover Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Réponse de Buzz Bingo
Hi Dawn,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Peterborough. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
My experience with BUZZ BINGO is very…
My experience with BUZZ BINGO is very positive the staff are wonderful always friendly and helpful food is cooked well and reasonably priced and of course a game of bingo where the fun begins I for one cannot fault my local club keep up the good work you do for us xx
24 février 2026
Réponse de Buzz Bingo
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Maidstone club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Excellent site variety of gaming…
Excellent site variety of gaming features...just know your limits
6 juillet 2025
Réponse de Buzz Bingo
Hi there,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety of games possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Avoid this website it can't be trusted…
Avoid this website it can't be trusted anymore. I've deposited £50 through paysafecard and suddenly money disappeared from my account and I can't log in. Customer service lying that I'm doing something wrong and that I'm logged anyway. Also they claim there was no deposit. I sent them transaction number, my ID number and after all day and night no answer at all
20 février 2026
Avis spontané
Réponse de Buzz Bingo
Good Evening,
I hope you’re well.
I am sorry to hear of any issues regarding your account. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Olivia
Customer Reviews Team
Réponse de Buzz Bingo
Hi there Reece,
Thank you for taking the time to leave us a review.
I am sorry to hear your experience with us fell short of your expectations. We would value the opportunity to discuss this further so we can try to assist and make any improvements to the service we provide.
Please feel free to reach out via the 'Contact Us' page on our website so we can try to assist further.
Thank you for taking the time to provide us with your feedback.
Kind Regards,
Tia
Customer Reviews Team
I decided to return to buzz bingo after…
I decided to return to buzz bingo after years, I had to contact customer services to request reinstating account and then call gamble safe team, unfortunately I was kept in position 1 for an answer for 1 hour 50 minutes. That's absolutely no care for gambling safety there! I won't be returning if there is no care whatsoever.
If only have one person dealing with all concerns then that's an issue, if have more than one and every call takes 2 hours, then training is needed-no matter how sensitive they say in excuse.
Join Mecca Bingo instead thank you.
18 février 2026
Avis spontané
Réponse de Buzz Bingo
Good morning Graham,
Thank you for taking the time to leave us a review.
I am sorry to hear of any issues reaching our Player Protection team. As I am sure you can appreciate, the nature of queries they deal with can be complex meaning that there can be extended wait times.
If you do wish to reach out to our Customer Service team they will be able to look into asking the team to reach out to you directly.
Please do feel free to reach out via the Contact Us page on our website where our team would be happy to assist you further.
Thank you for taking the time to share your feedback.
Kind Regards,
Tia
Customer Reviews Team
Buzz Bingo has a New Look at Ashmore Park Wolverhampton.
I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly shocked how much the money can be fir some of the Bingo Games and of course go go bingo which I like to play it's really great fun 😀 and if you bring a friend its even better and more chances of having a win come in and see what you think! You will amazed, Go on have some fun and maybe a win or 2 .
17 février 2026
Réponse de Buzz Bingo
Hi Helen,
Thank you so much for your wonderful review!
We're thrilled to hear that you've been enjoying your visits to Buzz Bingo Ashmore Park over the past four years.
It's fantastic to know that our staff have made you feel like part of the Bingo Family. We're glad you find the games exciting and fun, especially Go Go Bingo.
Bringing a friend along for more chances to win sounds like a great idea!
We appreciate your recommendation and look forward to welcoming you back for more fun and hopefully some wins.
Kind regards,
Mark
Customer Reviews Team
Bingo online
I enjoy using online as I am now housebound and can’t get to local halls, being able to do it at home is helpful as it allows me to continue to enjoy bingo. It’s easy to use and means I can enjoy without too much worry, glad this is available.
17 février 2026
Réponse de Buzz Bingo
Hello Edith,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our online platform is making it easier for you to enjoy bingo from the comfort of your home. It's great to know that you find it easy to use and that it brings you joy without any added worry.
Your satisfaction is our top priority, and we're glad to be able to provide a service that meets your needs.
If you have any suggestions or need assistance, feel free to reach out. Happy bingo playing!
Kind regards,
Mark
Customer Reviews Team
Love love love buzz bingo Irvine
Love love love buzz bingo Irvine , fantastic staff, great offers , amazing atmosphere .
9 février 2026
Réponse de Buzz Bingo
Good Morning Lynda,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff fantastic, that we do great offers, and that the atmosphere is brilliant in our Irvine club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Mark
Customer Reviews Team
Sales staff…
The staff on the desk helped to sort a problem in getting me registered and went above and beyond to do so
9 février 2026
Réponse de Buzz Bingo
Good Morning,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Stockport club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Great place for a decent game of bingo
Great place for a decent game of bingo
Food is cheap and very tasty
Bingo prizes are good days and nights
Sometimes free on a Thursday
Manager tracy and her team are amazing and will make you very welcome
15 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi there Mica,
Thank you for taking the time to leave your review.
It’s great to hear you have enjoyed your time with us in our Warrington club, the team work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Réponse de Buzz Bingo
Hi there Shameam,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for.
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Pleasant staff
11 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi Anita,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Blackburn. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
The staff are polite and friendly
The staff are polite and friendly. When I enter that young Indian security always welcome me with a smile. The prize money is good. They need to pay more on the late live because it's now linked up online. But overall, I will never give up Buzz Bingo Enfield.
11 février 2026
Avis spontané
Réponse de Buzz Bingo
Hi Marcia,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Enfield club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Réponse de Buzz Bingo
Hi Paula,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Metro Centre club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
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