Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
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Lisez les avis des autres
Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.
L'entreprise a répondu
If you have connection issues during most of the big live or nationwide games, why not invest in making this issue go away? So many people upset that they couldn't see their games play out and have th... Voir plus
L'entreprise a répondu
Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Coordonnées de contact
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Royaume-Uni
- buzzbingo.com
4,0
Bien
3 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always a good atmosphere
Always a good atmosphere. Only one complaint, Why were fish and chips removed from the menu?
14 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Edinburgh club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
We value any and all feedback good or bad to improve our services, so I will pass on your comments.
Kind regards,
Olivia
Customer Reviews Team
We visit twice a week every week been…
We visit twice a week every week been coming for years but we don't get any offers are texts we see new people come in to play and they get loads of stuff should look after regular customers as well it's them what keep the club afloat
14 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Hi Eleanor,
I hope you’re well.
Thank you for taking the time to leave us a review.
Unfortunately I am unable to provide any specific information over TrustPilot regarding promotions, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Kind regards,
Olivia
Customer Reviews Team
Good prize money and in house games…
Good prize money and in house games makes our visit a good night's entertainment thanks
10 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Peterborough.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Great app and also open buzz places
Great app and also open buzz places, enjoyed with great friends
18 décembre 2025
Avis spontané
Réponse de Buzz Bingo
Hi Maria,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Nice friendly club
its a friendly club always welcoming we like Saturdays its a relaxing fun evening
10 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Basingstoke.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are exceptional and so friendly
15 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Hi Kate,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What an amazing group of staff…
What an amazing group of staff ,friendly and easily approachable
9 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Much better atmosphere and money
12 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Hi Mary,
I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love buzz bingo
I love going to buzz bingo rotherham the staff are lovely to talk too when you go in
16 janvier 2026
Réponse de Buzz Bingo
Hi Sharon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Rotherham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Good choice of bingo room
Good choice room to meet evey 1s budget i play almost every day passes time in winter months only play wot I can afford 🙃
14 janvier 2026
Réponse de Buzz Bingo
Hi there Michelle,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Was made very welcome
Was made very welcome. Michelle on the front desk was very helpful
13 janvier 2026
Réponse de Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went for second visit at Ipswich club
Went for second visit at Ipswich club, was under the impression that we would get the bingo and food offer again. Asked us to produce booklets which we were not given in the first place! Very cold and just ignored us when we asked if we could do anything. Walked out!
Had £4.20 in my club account and asked for a refund by email to customer service. Went back and forth with them saying they needed I. D to verify the account but apparently they couldn't use my driving licence as they already had it!?!? Had to send a utility bill and got the refund. Ipswich DID NOT ask for two forms of I. D when we joined.
TERRIBLE SERVICE
15 décembre 2025
Avis spontané
Réponse de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Ipswich Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
It was friendly and fun
12 janvier 2026
Réponse de Buzz Bingo
Hi Lauren,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
It's very good and staff are diamonds 💎…
It's very good and staff are diamonds 💎 and good
6 janvier 2026
Réponse de Buzz Bingo
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Widnes. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
spent 25 pound in January should of got…
spent 25 pound in January should of got two stamps added to my bonus card but haven’t got them? The host on live chat was called JordanM arrogant&rude..told me my stamps will not be added because I didn’t log out online and went straight to the app? This is not the case at all because I’ve jumped from online to the app before and my stamps were added…you cross the online site off and it logs you out anyway..everyone knows this. all im asking is to add the stamps or some sort of compensation please
1 janvier 2026
Réponse de Buzz Bingo
Hi there Kallum,
I hope you’re well.
I am sorry to hear of any issues receiving our app stamper offer. Please be advised each promotional offer will have specific qualification requirements outlined within the terms.
Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Réponse de Buzz Bingo
Hi Wendy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Réponse de Buzz Bingo
Hi there Lesilie,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our games. It is always lovely to have a win!
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Good to look back on reviews
Good to look back on reviews. This site is a money collector for their non profit making clubs, they quite literally use the lowest rtp so they make nothing but profit all the slots are at 92% and they never payout.
6 janvier 2026
Avis spontané
Réponse de Buzz Bingo
Hi there,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Like the set up of bingo and slots
Like the set up of bingo and slots. There is always someone available if u need help
27 décembre 2025
Réponse de Buzz Bingo
Hi Margaret,
Thank you for your review.
It’s great to hear you are satisfied with our site and our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Tia
Customer Reviews Team
Réponse de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
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