Alex was knowledgeable and open during our first conf. call. He explained what he thought I should do, but there was no pressure selling. Very happy with the first contact.
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Lisez les avis des autres
Quick Service. Requested a Logo and received 11 options albeit some were just exactly what I had sent as examples. Some really good suggestions. picked two favourites and may play around with colours... Voir plus
L'entreprise a répondu
Bobby was unbelievably knowledgeable and informative. He had done hes research on my company and provided a taylormade solution for both SEO and an AD campaign. After virtual no discussion with my... Voir plus
L'entreprise a répondu
Having started with Byzz+ for our SEO, I have been impressed by their dedication and the monthly face to face online meetings with sarah Dix to explain the results have been very helpful. We can see o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de marketing
- aussi dans
- Agence de marketing en ligne
- Consultant en marketing
- Service de marketing Internet
- Service SEO
Écrit par l'entreprise
Byzz Plus is a digital marketing and design agency focused on SMEs, providing a friendly and knowledgeable digital marketing service to those with smaller budgets. Using custom and innovative technology and automation, Byzz Plus can offer digital marketing services, such as PPC ads management and search engine optimisation, along with social media content and management for significantly less than larger, more traditional competitors, while at the same time providing a superior quality of deliverable KPIs and campaign management.
Coordonnées de contact
49 Station Road, BN26 6EA, Polegate, Royaume-Uni
- 03308181888
- hello@byzzplus.com
- byzzplus.com
4,7
Excellent
295 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Katie spoke to me in detail about the…
Katie spoke to me in detail about the SEO. I was happy with the service after some misundertsandings initially.
29 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Very helpful and useful information.
Very helpful and useful information.
Easy approachable.
10 octobre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Fabulous customer experience
Fabulous customer experience. Genuinely lovely people with a wealth of information and experience.
7 octobre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Alex was very helpful
3 octobre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Absolutely Professionalism
Absolutely Professionalism, knew about his stuff, explained everything to my understanding.
5 octobre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Thought I would like a review and just…
Thought I would like a review and just like to say a big thank you to the team. Im a bit of a "tech no fobe" and needed a bit of help for my business which was falling behind the times in this new digital era. From my initial consultation to plan that was proposed to me I can only say 5 stars guys 👌👌👌
30 août 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
I spent a few months looking for a…
I spent a few months looking for a digital marketing agency like Byzz. After many conversations with other companies I came to Byzz plus. A breath of fresh air for our business. They're always pleasant, informative and patient, making the whole process easy. They're always there to answer my queries, I cannot recommend them highly enough. Thank you Byzz plus!!
30 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Great service
Very helpful straightforward and does what we ask and much more
23 juin 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Stay away of this crap company
Stay away of this crap company. Dont waste time realy. Contact if need more details.
22 septembre 2022
Avis spontané
Réponse de Byzz+
Hi Mirrors Mirrors,
I can see that you have also left 3 Google Reviews and two other reviews on TrustPilot, and have only been with us for 3 weeks having signed up on the 7th September. We have setup your campaign and this became live on the 26th September after being approved by Google.
The results of your campaign after 3 days are somewhat encouraging, when utilising the landing page that we have built for you as part of the campaign and these are shown below.
26 September 2022 - 29 September 2022
Ad Group 1 - BP Lead Campaign
Campaign Type - Search
Currency Code - EUR
Clicks - 10
Impressions - 281
Click Through Rate - 3.56% (we would look to improve this over the coming months to further reduce cost per conversion)
Avg. Cost Per Click - 1.27
Total Ad Spend So Far - 12.69
Conversions - 2.00
Cost / Conversion - 6.35
All of the above prices are in EUR
We are sorry that you are not happy with the results above, and would ask that you contact us to let us know your expectations and why these have changed since your initial consultation with us, as the cost per conversion is a very good rate, depending on the quality of said conversions.
Very well structured and Very informative.
The initial consultation was fantastic. Well structured, very informative and with the added benefit of a couple free pointers ;)
Thus far, definitely considering progressing with their services.
27 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
A very professional presentation
A very professional presentation , clear and convincing
27 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review Jay.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Run away of Byzz + company
Run away of Byzz + company . Once you sign they won't communicate. In 30 days one add compain and 1 add its a joke 😀 they want keep you as much as possible and in first 3 months do nothing. Dont waste time with Byzz + only bad reviews.
1 septembre 2022
Avis spontané
Réponse de Byzz+
Hi Mirrors Mirrors,
I can see that you have also left 3 Google Reviews and two other reviews on TrustPilot, and have only been with us for 3 weeks having signed up on the 7th September. We have setup your campaign and this became live on the 26th September after being approved by Google.
The results of your campaign after 3 days are somewhat encouraging, when utilising the landing page that we have built for you as part of the campaign and these are shown below.
26 September 2022 - 29 September 2022
Ad Group 1 - BP Lead Campaign
Campaign Type - Search
Currency Code - EUR
Clicks - 10
Impressions - 281
Click Through Rate - 3.56% (we would look to improve this over the coming months to further reduce cost per conversion)
Avg. Cost Per Click - 1.27
Total Ad Spend So Far - 12.69
Conversions - 2.00
Cost / Conversion - 6.35
All of the above prices are in EUR
We are sorry that you are not happy with the results above, and would ask that you contact us to let us know your expectations and why these have changed since your initial consultation with us, as the cost per conversion is a very good rate, depending on the quality of said conversions.
Very disappointed and I regretted to have this company involved in my digital presence. It was way back early July when I…
It was way back early July when I agreed to improve my existing website and avail other services for £280.50/month for 6 months. I thought this is going to be a quick and easy job for them as I already have a website they could copy everything and add some pics or provide a different lay outs. I thought it’s only a 2 to 3 days job and obviously not that’s why I am ranting here. I wanting Byzz+ to host and support my digital business presence in public to gain new customers as I am moving to a new address. Until now the transfer of my website hosting is not finished and a massive reduction of my online / internet / digital presence in public. I am doubling my expenses unnecessarily. I am paying for the current provider of my website hosting, I am paying for other company who have helped me number 1 or place my business being top 3 in the Google search. Byzz+ has done nothing. How could I continue paying them when I’m not getting the help or services the’ e promised?
The account manager is sending me documentations via emails asking me to complete for contents of my SEO/website which I already have all these information in my website. They can get the information, or update information, change what pictures appropriate to add. I am so disappointed about this. Now I noticed they’ve taken money to my bank again. This is an easy money fir them. I am paying for the services they said they can provide and yet NOT provided. I would like to have a refund and I would like to cancel Byzz + whom I thought they are understanding, helpful and professional. Very hard to get your message through. They are not willing to listen and willing to help.
I regretted giving them a 5 stars review few weeks after they gave me convinced with beautiful, clear phrases and assurances that before August 8, 2022 my new website will be live. They make it more complicated from simple tasks. The account manager has to speak to her Boss to hold for 1 month or extend due to reason I have not completed the forms.
I am the customer here, they should be discussing from early stage with me what I want not their wants. They should change their approach and focus assessing holistically of what I need as paying customer. I am very disappointed if the service provided. That’s why I am taking back my 5 star review from the beginning of my journey with Byzz+ company. That review was only good for the salesman whose aimed was to have me signed in. After signing in and have my first payment, they bombarded me with lots of emails and assignments which was very daunting with no follow ups.
26 septembre 2022
Avis spontané
Réponse de Byzz+
Hi Taura,
We are sorry that you feel let down by Byzz Plus. We have tried to contact you today regarding the issues you have encountered but have been unable to get hold of you. If you could please contact us or reply to the email we have sent you, and we can look to resolve the issues for you straight away.
I can see that we had indeed stopped your payment for August as you were moving business premises, and that we also have repeatedly requested information from you regarding the website, but had not received anything from you. I must also point out that you have received email notification 7 days in advance of any billing activity.
I do understand that you feel we should just use information from existing sources, however we have, in the past, found that customers would prefer to provide the exact information they require to be on the site, along with confirming the design and layout etc...
This is why we have onboarding processes in order to gather the most up to date information directly from you, that greatly helps avoid confusion. The dates we give to go live for your website are based upon the provision of information from your business, for the reasons given above.
In summary, I can assure you that customer service is our number one priority and I am certain that we can resolve the issues so that you are happy with the service provided by Byzz Plus.
Alex and the team were very…
Alex and the team were very professional and answered all my questions with a package that is very reasonable
21 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Great experience talking to Bobby
Great experience talking to Bobby. Very knowledgable bloke
20 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Alex came across very professional and…
Alex came across very professional and helpful.
14 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
Initial call with Alex was good
Initial call with Alex was good. He was very patient and clear. I have yet to conduct some further research and enquiries before I decide on a provider.
14 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
A very clear, concise and logical plan for my SEO
A very clear, concise and logical presentation from Bobby that made me make the decision to sign up.
5 septembre 2022
Avis spontané
Réponse de Byzz+
Thank you for your review.
Your feedback is much appreciated.
Should you ever need to get in touch, please contact us via e-mail on hello@byzzplus.com.
Best wishes,
byzz+ Team
0330 8181 888
BE CAREFULL MASSIVE CONTRACT EXIT FEES.
BE CAREFULL MASSIVE CONTRACT EXIT FEES.
Awful experience.
When yo re busy and overloaded with your own work you also have to chase these people to make sure they do what you are paying for.
If you miss an email once, do not expect them to come back to you with a reminder that they are waiting for your response they will sit quite until you chase them. The work that supposed to be done within 3 month was done in one week in one go, at the end of month 4 what SEO you can expect form that service?
Also BE CAREFULL DO NOT PROVIDE THEM YOUR BANK CARD, YOU ARE NOT ABLE TO CANCELL DIRECT DEBIT AS THEY DO NOT SETUP ONE, THEY USE YOUR CARD DETAILS FOR ALL FOLLOWING PAYMENTS. ONCE YOU SIGN UP FOR THEIR SERVICE, USUALY UNDER PRESSURE AND WITHOUT HAVING OPPORTUNITY OR ENOIGH TIME TO READ T&C, YOU CAN NOT EXIT THE CONTRACT WITHOUT PAYING THE REMINIG CONRACT VALUE. THERE ARE MASSIVE EXIT FEES. The director would not admit that they did anything wrong by not doing anything, and with full arrogance would not agree to suspend the payment for 1 month until they sort them self and do everything what supposed to be done by that time. Only with massive and very loud arguments the payment was suspended and all 3 month work was done in one go.
I only write review when my experience with the service or product is exceptionally goo or critically bad, the experience I had with Byzz+ was a complete disaster.
Exceptionally bad service is a small part of the problem, their attitude to resolving their faults is the worst attitude I have ever met.
1 avril 2022
Avis spontané
Réponse de Byzz+
Hi Pav D,
We are sorry that you are unhappy with the service we provided you.
You are correct, we will prompt you via email for any actions we require from you, but I can also see that you were chased for the onboarding information more than 3 times. We also waived a payment for you mid term as we had still not received the information from you.
We had completed the deliverables for you following receipt of the onboarding information and everything was delivered for your account. I understand that this can cause issues and we have revised our business processes to automatically contact clients every three days if we have not received the information we require from them.
I am concerned by your mention of massive exit fees, as I can see that we have only invoiced you for 4 months in total, and you had signed up for a minimum 6 month contract. We have not charged you any additional amount above the 4 months and certainly have not charged your card without permission. I will also add that you are able to arrange a direct debit at any time by contacting us, and you are also able to elect to pay by direct debit during checkout.
Regarding signing up for the account, our terms and conditions are provided both during the checkout process, and are sent via email immediately following signup. If you have any suggestions on how to make the process clearer in anyway, we would be more than happy to discuss this with you.
Finally, regarding the accusation that somebody breached GDPR we take this very seriously. Please can you write to our data protection officer at dpo@byzzplus.com with the details of the alleged breach so that this can be reported immediately.
In summary, we are concerned that you have been charged a “massive” exit fee and that you are making an accusation of a data breach within our organisation. Please contact us ASAP.
Bobby was extremely helpful.
Bobby was extremely helpful and made the topic understand clearly without any questions. Straight to the point.
31 août 2022
Avis spontané
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