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CallingCards.com Avis 215

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been using CallingCards.com for over 15 years. My wife has family in the ROK and talks to them several times a year. CallingCards has consistently delivered a selection of inexpensive ways to... Voir plus

Noté 4 sur 5 étoiles

Generally very smooth experience. You set up auto charge. When needed your card is charged & you continue using the service. Sometimes putting in codes etc throws me off bcuz of the inconvenience but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They always answer quickly and deal with any problems in a timely manner, and help me navigate the website. HOWEVER, the company keeps 'losing' my credit card info so calling card does not recharg... Voir plus

Noté 5 sur 5 étoiles

What I really appreciate about services and sites like this is that the transactions are entirely transparent. Normally, when I find out there are sneaky fees or gotcha expirations, I cancel the cont... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications

À propos de CallingCards.com

Écrit par l'entreprise

CallingCards.com is an international telecommunications website dedicated to immigrants all over the world who need to call home. Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls.

For more info, visit the website:

International calls at the best rates

Écrit par l'entreprise

Get the rates that suite you best for occasional or frequent calling.
Pay only for the minutes you use. No hidden charges or other fees.

International calls at the best rates

No hidden fees | Choose your calling rates

  • Pay only for the minutes you use. No hidden charges or other fees.
  • Get the rates that suite you best for occasional or frequent calling.
  • $5 Minimum amount
  • Apps available

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

215 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

Transparency in Delivery of Service is Important.

What I really appreciate about services and sites like this is that the transactions are entirely transparent. Normally, when I find out there are sneaky fees or gotcha expirations, I cancel the contract or subscription and find someone who doesn't. MobileCaller/CallingCards.com hasn't done anything like that yet and I doubt it ever will. Also, the quality of the product is really good. I have never had any problems with call fidelity. It can be a little tricky getting the PIN number in fast enough on a smartphone; sometimes the dial-to number takes too long to enter as well.

27 mai 2023
Noté 1 sur 5 étoiles

My cell phone was recharged much less that what I already paid.

I paid US$ 8.50 (+ processing fees) to recharge my cell phone in Egypt. This is equal to EGP 263.00 (official Central Bank Exchange Rate in Egypt). It's even much higher than that outside the bank system.

For my surprise, the only amount received by Vodafone (my cell company in Egypt) was ONLY EGP 140.00!! ... What is that?!!

I'm sure the huge difference was NOT the processing fee, because I paid the processing fee in addition to the US$ 8.50. So, where is the rest of the money?!!.

7 mai 2023
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Réponse de CallingCards.com

Hi Omar!
Mobile Recharge is not a currency exchange service, it is a transfer of goods. That is why it does not guarantee the normal rate you receive for money exchange (with your local financial institution, for example).
Also, please keep in mind that Mobile Recharges are subject to local taxes in Egypt; on our website, you can see the amount received including these taxes, on the order page. For any questions, our Support Team is available 24/7.

Noté 3 sur 5 étoiles

I give 3 stars because it is very…

I give 3 stars because it is very annoying that there is no 1 minute warning so that I could say bye to the person that I was talking to unliked before.. For me, that is very unprofessional, very rude!

17 avril 2023
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Réponse de CallingCards.com

Dear Leila,

We're sorry for the inconvenience. It's true we don't offer any warnings that you're going to run out of credit, but we do have a solution for you. You can always use Auto Recharge and whenever your balance falls below $5 we will automatically add credit to your account. You can activate the feature from your online account.

Hope this helps! We appreciate your understanding.

Noté 2 sur 5 étoiles

We love CallingCards as it connects us…

We love CallingCards as it connects us well with our office in China. However, we seem to repeatedly be told that we are "out of minutes" even though we switched to the "World Unlimited" plan which auto-renews $10 at a time.

7 mars 2023
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Réponse de CallingCards.com

Dear Jaren,

Thank you for your feedback.

We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

We checked your account and indeed you have the World Unlimited plan active, therefore calls to China should not be an issue.

Our suggestion is to try this alternative access number for Salt Lake City, 18016182175. Please try it out and let us know if the issue persists.

We appreciate your business!

Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.CallingCards.com/help_center.

Noté 1 sur 5 étoiles

Not worth it

Used this company since 2016 with no issues, and in the past few months they have gone downhill to the point I had to cancel the plan. Customer service is useless, cant make international calls and they have not been very helpful. Its now more trouble than its worth and cant count on if the calls will even work?

3 février 2023
Avis spontané
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Réponse de CallingCards.com

Dear Frank,

We're very sorry for the inconvenience! One of our Customer Support representatives will get back to you right away and try to help you with the issues you've been experiencing.

Thank you for your understanding!

Noté 3 sur 5 étoiles

Prefer to have the billing on a set day

I'd prefer to have the billing on set days of the month, like the 5th, 10th, 20th, etc so I can set up automatic payments or at least be able to remember when a payment is due. Every 30 days just doesn't work for me. After a few months it's a completely different date!

10 février 2023
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Réponse de CallingCards.com

Dear customer,

Thank you for taking the time to review our service.
As the Plan subscription includes 30-day billing, you will not be charged every month on the same specific day.
This is not possible because it depends on the number of days included in the current month.

However, you can always check your next billing date on your Dashboard after logging in.

If you want to be notified 48 hours before your next billing date, all you have to do is to activate the option from your online account.

Thank you for using CallingCards.com!

Noté 4 sur 5 étoiles

your company has improved greatly since…

your company has improved greatly since I joined years ago. And your prices have stayed pretty much the same! The site is easier to use now, and I haven't had problems with ordering as much as years ago.
Best to all there for the Holidays and New Year!

16 novembre 2022

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