callready.co.uk Avis 1 493

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really simple setup. No problems with billing. Simple payments DD or online. I’d recommend Callready to my customers because I know they’ll have a positive experience too. Thank you Callready 10/1... Voir plus

Noté 4 sur 5 étoiles

Does the job, although I was frustrated that I was being overcharged and had to call the company in order to get a reduction or in line with what I think is going rate. As ever these days from my loya... Voir plus

Noté 5 sur 5 étoiles

I needed a freephone number for my small business so did some research online. Callready ame highly recommended and I'm not surprised. Very friendly and efficient.

Noté 3 sur 5 étoiles

website was fairly easy to use, pricing and offer im happy with. however it wasn't clear exactly what youre getting in the package before buying. the inclusive features are not as good as other... Voir plus

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À propos de l'entreprise


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4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Can't get in touch with them via phone…

Can't get in touch with them via phone or email but will happily sign you up and take your money

6 octobre 2023
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Réponse de callready.co.uk

Hi there,

Sorry to hear you've had a negative experience with us.

Please can you contact us on dan.mellor@callready.co.uk to discuss this further?

Kind Regards

Callready

Noté 3 sur 5 étoiles

Hidden terms that will catch you out

Quick and easy but they have stuff in their terms that will sting you once signed up! What attracts you to them is their cheap price but then I cancelled as quickly as I signed up after their customer services rep explained to me that after 6 months, to divert my callready number to a different mobile would cost £50 each time. This is free with many providers through their portal which call ready do not have, so it’s not self-service.

22 septembre 2023
Noté 3 sur 5 étoiles

Can't fault the service apart from I…

Can't fault the service apart from I received a text message saying my number is now live and that they sent me an email with important information. No email arrived so I went and contacted them with their online form. Still no response or email. I will wait a week before I cancel the service.

5 août 2023
Noté 1 sur 5 étoiles

Disconnected my number after a week!!!

I have signed up for a freephone plan for my business and they have disconnected my number after just a week. Everything went fine at first but apparently because I have also used this for personal use as well as business they have decided to disconnect my number without letting me know. I haven’t received any emails as to why it was disconnected or even making me aware of this, I had to ring up myself to find out. Very disappointed. Don’t understand what the issue is when I pay the bills, now I have to take the number off my business when I have already started advertising it. One thing that also worries me is how they have come to the conclusion of personal use of the number, I feel like my account and calls have been looked at and listened to.I am paying for a service which is the actual number and the diversion so they shouldn’t monitor my calls as it’s none of their business.

14 juin 2023
Avis spontané
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Réponse de callready.co.uk

Hi there,

Sorry to hear you've had a negative experience with us.

Please can you contact us on dan.mellor@callready.co.uk to discuss this further?

Kind Regards

Callready

Noté 1 sur 5 étoiles

Charding more than advertised prices on…

Charging more than advertised prices on their website.
I made a complaint march 2022: Also they have done the same thing in April this year! And I never got any compensation or resolution, I will be taking my complaint to ofcom now. "I have logged into my bank account today and can see that you have taken £8.33 out of my account instead of the usual £5.94, this has also happened for April.
You did not send me an email telling me of any increases to my contract, all I have had is the usual invoice which you can see states subject "Callready invoice notification" in the subject line.
I have backtracked my invoices and can find you craftily put an attachment on the March invoice with price increases on. As your price increases were hidden and not in the subject line I had no idea of this increase so I wish you to credit me back with the difference for the last two months."

26 mai 2023
Avis spontané
Noté 1 sur 5 étoiles
Logo de callready.co.uk

Réponse de callready.co.uk

Hi there,

Sorry to hear you've had a negative experience with us.

Please can you contact us on dan.mellor@callready.co.uk to discuss this further?

Kind Regards

Callready

Noté 5 sur 5 étoiles

Amaizing

Everything went great!
Thanks so much!

23 décembre 2022
Logo de callready.co.uk

Réponse de callready.co.uk

Hi Juljana,

Thank you so much for taking the time to leave us such a fantastic review!

Kind Regards

Callready

Noté 5 sur 5 étoiles

So easy to apply for very friendly…

So easy to apply for very friendly staff reply back to your emails quick all ways happy to help

14 décembre 2022
Logo de callready.co.uk

Réponse de callready.co.uk

Hi Kim,

Thank you so much for taking the time to leave us such a great review!

Kind Regards

Callready

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