callready.co.uk Avis 1 493

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really simple setup. No problems with billing. Simple payments DD or online. I’d recommend Callready to my customers because I know they’ll have a positive experience too. Thank you Callready 10/1... Voir plus

Noté 4 sur 5 étoiles

Does the job, although I was frustrated that I was being overcharged and had to call the company in order to get a reduction or in line with what I think is going rate. As ever these days from my loya... Voir plus

Noté 5 sur 5 étoiles

I needed a freephone number for my small business so did some research online. Callready ame highly recommended and I'm not surprised. Very friendly and efficient.

Noté 3 sur 5 étoiles

website was fairly easy to use, pricing and offer im happy with. however it wasn't clear exactly what youre getting in the package before buying. the inclusive features are not as good as other... Voir plus

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4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Quick

Quick, easy and efficient process, all set up within minutes

13 octobre 2022
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Réponse de callready.co.uk

Hi Matthew,

Thank you so much for taking the time to leave us such a fantastic review!

Kind Regards

Callready

Noté 3 sur 5 étoiles

Same experience as the other customer…

Same experience as the other customer who cancelled and the company kept on taking his money. I cancelled with notice by email and had an email from the company confirming receipt and when my contract would end, but they kept on taking money from my bank for months after that which went unnoticed for a while, which is my own fault admittedly.

Now changed my review to three stars following a call from the company refunding the over payments. It is only fair that I recognise they have now corrected the situation.

14 septembre 2022
Avis spontané
Noté 3 sur 5 étoiles

ok, good price but service could be better

website was fairly easy to use, pricing and offer im happy with.

however it wasn't clear exactly what youre getting in the package before buying. the inclusive features are not as good as other providers for a similar full price.

also, ive not received a follow-up/confirmation phone call to check in and would be good to actually test the service and see that its all working.

2 septembre 2022
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Réponse de callready.co.uk

Hi Chris,

Thank you for your review.

I have checked your notes on your order and we did try and contact you 3 times not long after you ordered to test the service and thank you for ordering however on each occasion there was no answer.

If you would like to discuss the features further, please do contact the team on 08000 14 14 14 who may be able to assist.

Kind regards

Customer Services
Callready.co.uk

Noté 1 sur 5 étoiles

I cancelled in 2020 and they keep deducting monthly amounts by direct debit

I wrote to them back in 2020 to cancel the service and repeatedly told them to stop billing me. Every month they illegally take the amounts from my bank account, but since the direct debit was cancelled, the amounts are automatically credited by my bank - because they had no authority in the first place. This is a total scam. Do not sign up unless you want to be harassed for two years.

12 août 2022
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Réponse de callready.co.uk

Hi James,

Thank you for taking the time to review us, I am sorry that you have had a negative experience with us.

I am keen to discuss this further with you to come to a resolution however I am struggling to locate your account.

Please could you contact me directly and we can discuss?

Kind regards

Dan Mellor
Manager
Callready.co.uk
08000 14 14 14

Noté 1 sur 5 étoiles

Avoid its scam, you can’t even cancel the contract

I had account with them for a while, Now I want to cancel it and they are not cancelling it and even not responding , no email no one want to receive the phone call, they are dragging the contract deviously, never dealt with such a deceiving company.

Also they signed me at £4 something and started charging me £7 plus after a while, whilst on their website it still say £4, my advice is please little extra to another company and avoid these scammers.

3 août 2022
Avis spontané
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Réponse de callready.co.uk

Dear Mr Khan,

I am sorry to hear that you had a negative experience with us.

I have looked into your account and you emailed us on the 19th July to cancel the account and we replied the following day which you then replied to. Your account was cancelled 30 days later following the notice period.

Should you wish to discuss this further to come to a resolution, please contact me on 08000 14 14 14.

Kind regards

Dan Mellor
Manager
Dolphin Com Ltd

Noté 1 sur 5 étoiles

Useless website.........

Ive tried several times to purchase a domain name and subscribe to your web hosting facility and the form where you fill in the details of name and address etc keeps defaulting when clicking the next button. If you dont want my business then fine but its ridiculous that I input everything accurately and it keeps bouncing back........not happy and wasted a lot of valuable time trying to rectify it...........

17 mars 2022
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Réponse de callready.co.uk

Hi Rob,

It seems like you have left this review on the incorrect profile as we do not offer domain names!

We would appreciate it if you would change or remove this as soon as possible.

Feel free to contact me on 08000141414

Kind Regards

Dan Mellor
Manager
Dolphin Com Ltd

Noté 5 sur 5 étoiles

Super helpful and there for you when…

Super helpful and there for you when you need them to assist :)

27 janvier 2022
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Réponse de callready.co.uk

Hi Shaun,

Thank you for leaving us a 5 star review, your feedback is important to us. Glad we could help.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 5 sur 5 étoiles

Great service

Great service, easy to setup - all within 24 hours.

21 décembre 2021
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Réponse de callready.co.uk

Hi Charles,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 5 sur 5 étoiles
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Réponse de callready.co.uk

Hi Martyn,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 5 sur 5 étoiles

Awesome thank you

10 décembre 2021
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Réponse de callready.co.uk

Hi,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 1 sur 5 étoiles

Had an email asking what O wanted as my…

Had an email asking what O wanted as my voicemail message. I replied and have chased twice with no reply and this service hasn’t been set up

9 décembre 2021
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Réponse de callready.co.uk

Hi Mark,

I am sorry to see that you've had a negative experience with us.

I have looked into this and I can't find your initial email with your request to follow the trail.

Please could you give me a call on 08000 14 14 14 and we can discuss this in further detail?

Kind Regards

Dan Mellor
Manager
Dolphin Com Ltd

Noté 5 sur 5 étoiles

Excellent

Excellent and it was very easy to set up

8 décembre 2021
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Réponse de callready.co.uk

Hi Kolsuma,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 5 sur 5 étoiles

Really easy and straight forward to set…

Really easy and straight forward to set up. I found the customer services agent (Dan) to be very polite and helpful. Massive help & look forward to continuing with this service. Thanks again.

3 décembre 2021
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Réponse de callready.co.uk

Hi Kimberlie,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 5 sur 5 étoiles

Call setup was straight forward.

Call setup was straight forward.

Good to have someone to take a call when your busy.

19 novembre 2021
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Réponse de callready.co.uk

Hi.

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Noté 4 sur 5 étoiles

very fast setup!

The setup was very fast and my new number works perfectly. I dropped one star because I contacted Callready support and did not receive a reply. Otherwise I would have given 4 stars. Everything works as stated on the tin. Update: a reply received today (10-11-21) so changed to 4 stars.

9 novembre 2021
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Réponse de callready.co.uk

Hi Anthony,

Thank you for leaving us a review, your feedback is important to us.

I can see your email was sent to us on 02/11/2021. We aim to respond as quickly as we can, but sometimes it may take a little longer during busy periods.

I will make sure you receive a reply in the next 24 hours.

Kind Regards,
James Wilson
Head of Customer Support

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