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Lisez les avis des autres

Noté 5 sur 5 étoiles

Contacted the company via email with my query which was responded to very quickly explaining how they could help me. They found the Awning we were looking for and got it sent to us very quickly at an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite initial problems with 17 attempts to phone I decided to order a Savanna DL size 13 as recommended. I will not be able to fit it until next season. I'm using my previous awning bought from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Campernation were excellent in helping me buy a new air conditioning unit at a fair price for my caravan. No problem in answering my numerous questions and organising the installation was as smooth as... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

We very much disliked being told that the item was in stock and that delivery would be in 2 to 4 days....when the item wasn't even in the UK, and delivery would in fact be about 3 weeks. We had corres... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Magasin d'articles pour camping-cars

Écrit par l'entreprise

At CamperNation, we're not just retailers—we're fellow adventurers who understand the joy of outdoor living. We specialise in premium products for caravan enthusiasts, motorhome owners, and glamping businesses, carefully selecting only the finest awnings, accessories, glamping structures, saunas, and outdoor essentials that enhance your experience under the open sky. What truly sets us apart is our dedication to personalised service. Finding the perfect awning for your seasonal pitch or the ideal luxury glamping pod for your site requires expertise and attention to detail. That's why we offer one-on-one consultation with product specialists, custom sizing assistance tailored to your specific setup, and friendly, knowledgeable support throughout your purchase journey. Our customers often tell us how refreshing it is to speak with real outdoor enthusiasts who understand both the products and the lifestyle. We partner with reputable brands known for exceptional craftsmanship and durability. Every product we offer delivers genuine value—not just in competitive pricing, but in longevity, performance, and the enjoyment it brings to your outdoor adventures. As an independent British business, CamperNation was built on authentic passion for outdoor living, deep product knowledge, and unwavering trust with our customers. We take pride in helping people discover the perfect balance of freedom and comfort that makes outdoor life so rewarding. Whether you're upgrading your seasonal pitch, expanding your glamping business, or preparing for your next touring adventure, the CamperNation team is here to support your journey every step of the way.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(100)

73 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well being new to camping and worrying…

Well being new to camping and worrying about purchasing my first awning phil helped right from the start gave him details of my van came back with the correct sizes but i also wanting to check this as my van is in spain i had to wait few months to do this after getting back from checking this i recontacted phil to confirm he was right i already done alot of research on awnings and had one imperticular in mind phil found this straight away and even set up for me to collect straight from the warehouse as this was close to me to save any hassel with delivary i cant reccomend phil enough out of a few shops i tried campernation was deffinatley most helpfull anything i need in future will be straight back to this shop thanks again phil for all your help and paitence

22 juillet 2025
Avis spontané
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Réponse de Campernation

Thanks very much for the review – really glad we could help make things easier, especially with the extra steps around checking sizing and collection. Appreciate you coming back to CamperNation, and we're always here if you need anything in future.

Noté 5 sur 5 étoiles

Super helpful company with prices to match

Great prices, great comms - very quick delivery- and absolutely excellent customer service. Wouldn’t hesitate to use again and would recommend to anyone.

2 juillet 2025
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Réponse de Campernation

Thanks for the great review – really pleased you were happy with the service and pricing!

Noté 5 sur 5 étoiles

Excellent personal service

I cannot speak highly enough of the customer service we received from Phil. He helped with confirming the size of awning we needed which gave us the confidence to make an online purchase. He always responded quickly to any queries and gave reassurance about the delivery time and quality of the awning. It felt like a very personal service. The awning arrived ahead of schedule which was a bonus. Phil has offered to help also if we have any issues putting the awning up.

15 juin 2025
Avis spontané
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Réponse de Campernation

Thanks for the lovely feedback - I appreciate you taking the time to share your experience. I’m really glad we were able to find the right awning for you and that everything arrived ahead of schedule. If you do need any help getting it set up, feel free to drop us a message – happy to help however we can.

Noté 5 sur 5 étoiles

Brilliant customer service and a…

Brilliant customer service and a company to trust.
Extremely fast delivery and support.
I do not know of a company that gives 100 day returns and covers the cost.
I unreservedly recommend Campernation. This is how a business should be run.

20 mai 2025
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Réponse de Campernation

Thank you so much for the kind words – we really appreciate you taking the time to leave this. We’re a small team, so feedback like this genuinely means a lot. I’m really glad we could help and that everything went smoothly with your order. Thanks again for your support!

Noté 5 sur 5 étoiles

Excellent customer service

Unfortunately Camper Nation didn’t have the item I was interested in purchasing but I’ve given 5 stars anyway as their customer service in helping me with my query was excellent. Phil was friendly, helpful and professional throughout. I would have no hesitation in recommending or buying from this company in the future.

26 mai 2025
Avis spontané
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Réponse de Campernation

Thank you very much for your review! Glad we managed to help you in the end, and thanks again for your patience.

Noté 5 sur 5 étoiles

New Awning - Australia Delivery

Fantastic service. I purchased a Walker awning for an Adria Action caravan and had it shipped to Australia. I contacted Phil via an email request to ask if he would ship to Australia. He replied very quickly and provided a quote and a pay link, without the VAT, as I would be paying import duties (taxes) on arrival in Australia. Shipping took about 14 days and Phil contacted me as soon as my order had arrived at customs in Australia and provided the details for contacting customs to pay the import duties. The courier company also contacted me soon after for the customs duties. After payment it was delivered in a couple of days. Very happy with his communication through the whole process. There's no Australian distributor for these awnings, so I highly recommend Phil and his business.

16 mai 2025
Avis spontané
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Réponse de Campernation

Thanks very much for the kind words Aaron - we're really pleased to hear the awning arrived safely and that the delivery process to Australia went smoothly. It was a pleasure helping you with this, and I’m glad we could get it sorted despite the distance!

Noté 5 sur 5 étoiles

Outstanding customer service from Phil

Outstanding customer service from Phil. Knowledgeable, helpful and quick to reply. My new awning arrived the day after I placed my order. Would highly recommend Phil and campernation.co.uk

20 mai 2025
Avis spontané
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Réponse de Campernation

Thanks very much for taking the time to leave a review. I’m really glad to hear your awning arrived quickly and that you were happy with the service.

Noté 5 sur 5 étoiles

Great service, Happy customer.

Placed the order online on a Monday evening. Called the following day to request if they could expedite the shipping of the goods I ordered. Had all the items I purchased by Wednesday. All here in under 48hrs. Competitive prices, great communication, unbelievable service, all contributing to fantastic customer experience. Extremely happy and will not hesitate using Campernation again.

21 mai 2025
Avis spontané
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Réponse de Campernation

Thanks for the great review - I’m really glad we could get everything to you on time and that you were happy with the service. Hope your first outing with the new gear went well!

Noté 5 sur 5 étoiles

New caravan awning purchase

I recently purchased a new caravan awning from Campernation, and they have been an absolute pleasure to deal with throughout. The awning was a new product, making it was on pre-order. Phil kept me updated on delivery dates throughout, and it was dispatched as soon as they received it, meaning I had it sooner than expected and in time for our first trip away over the Bank Holiday. I've contacted Phil a couple of times with queries and he has always replied promptly, and he has always been extremely helpful. I would have no problem recommending Campernation to anyone I know.

21 avril 2025
Avis spontané
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Réponse de Campernation

Thanks very much for the review. I’m really glad the awning arrived in time for your trip and that you’ve been happy with the service. Don’t hesitate to reach out if you need anything in future!

Noté 5 sur 5 étoiles

Awning Tent purchase.

From the moment I came across Campernation's website I knew it was worth a visit; it was easy to read, told me exactly what I was looking for and was inviting to read.
The company was simple to contact and I was either spoken to immediately or contacted quickly by the Director, Phil McEleney who must have camping in his veins with enthusiasm to match.
We talked through different scenarios and products before finding the perfect solution after all it was a major purchase for us and Phil's determination to deliver the perfect set up was outstanding and very much appreciated. I had previously contacted another supplier which ran out of steam and product knowledge whereas, Campernation and Phil in particular know theìr products and can advise accordingly.
I cannot praise this experience more highly and that goes for Campernation in particular.
If anyone is looking for a camping set up and wants to buy with confidence then they are the "go to" business. The products are top quality, the price is right and so is the service. Happy camping everyone.

30 avril 2025
Avis spontané
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Réponse de Campernation

Thank you so much for your review John. I’m thrilled to hear that your experience with CamperNation exceeded expectations. It was a pleasure helping you find the perfect awning setup, and I really appreciate your kind words about the service and the products.

Wishing you many happy adventures with your new awning!

Phil and the CamperNation team

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