The Canny Company Australia (Pty) Ltd Avis 

184
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

really impressed w canny! ordered a training lead for my dog whp used to pull on walks.. would definitely recommend!

L'entreprise a répondu

Noté 4 sur 5 étoiles

great service received in exchanging the collar for a smaller size but unfortunately my standard poodle kept pulling the muzzle off with her paw still.A great idea just not for us so requested a refun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My dog is a strong puller and countless obedience classes and techniques hasn’t made a difference. My trainer recommended canny collar and after ordering the wrong size and getting the right one re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After 4 months of rescue German Shepherd pulling me left & right, charging dogs I finally had a heeled dog walk yesterday. Hoping it continues. Biggest problem was getting the nose halter on. You sh... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 59129258653

  1. Dresseur de chiens
  2. aussi dans
  3. Dresseur d'animaux de compagnie
  4. Promeneur de chien

Écrit par l'entreprise

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


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4,8

Excellent

TrustScore 5 sur 5

184 avis

5 étoiles
4 étoiles
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1 étoile

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4,8

Tous les avis

(184)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delivers on performance

Was recommended by dog trainer and didn’t disappoint my dog a beaglier no longer darts side to side sniffing the ground, so much more enjoyable. Was not expecting such an immediate response but am super happy with my purchase. Thanks 🤩

17 novembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Min, thank you for your great review. It's always lovely to hear of such an immediate and positive response. I'm so glad that you are able to enjoy your walks so much more now.

Noté 5 sur 5 étoiles

Terrific website/clever harness

Terrific website. Very helpful & informative. Easy explanation of correct use of the harness. Was at my wits end with my jack Russell pulling me like a sledge. The halter had directed pressure from the shoulder to the Head/Nose without causing him pain and easing our walks. He was getting quite strong and dangerous. Prompt postage & handling. Well constructed. Great instructions. Ease of use good sizing. Reasonable price. Just purchased a second one for my other dog although she's not as heavy on the leash. She does at times pull away to sniff etc. Think it's a great educational tool

1 novembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Tracey, thank you for such a detailed and glowing review. It is very much appreciated and we always love hearing about success stories from customers and their dogs. All the best with walking your 2 dogs in the future!

Noté 2 sur 5 étoiles

Well to start off with the piece that…

Well to start off with the piece that goes over the snout. It doesn't stay on and the plastic bit underneath is useless. Really not well designed. I thought the snout bit would be patted aswell so it wouldn't dig in or rub under the eyes.

31 octobre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Eileen,
Thank you for your review. I'm concerned that you may have a collar that is too big for your dog as it is imperative that the collar be a snug fit in order to be effective. I will email you a video link for sizing and if you need to exchange we are more than happy to accommodate that.
With regards to the nose band not being padded, the design of that part of the collar is unique and ensures that it will not ride up into the eyes and as a result we have found that it does not need padding.
All the best!

Noté 5 sur 5 étoiles

They work!!

Fast delivery, very high quality collars, and beautiful colours that look amazing. But most importantly they work like a dream! Owning two highly reactive shepherds I have had several hand injuries over the years including a broken finger. But I finally feel confident taking them out on a lead as I have full control with little to no strength required to hold them.

14 octobre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Wow Paula you sound like you definitely have some exuberant and large dogs! It's so rewarding for us to read a review like yours and know that our collar continues to help our customers gain the control that is so important on walks. Hopefully now your walks are an enjoyable experience for ALL of you. Thank you for your review and we hope that you have many happy walks together!

Noté 5 sur 5 étoiles

Outstanding service and great product

Outstanding service and great product - checking with me before fulfilling an order that seemed (and was) incorrect in size, offering one-on-one advice to ensure I chose the correct size.
Feeling confident again to walk my adolescent, over 30kg "puppy" with the knowledge I can hold him when his brain is distracted and he forgets his loose leash walking. Very thankful to the team

4 octobre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you Susanne! Such a lovely review which is greatly appreciated. We do try to ensure that our customers get the correct size before we send the order if we think there might be a discrepancy with the lead and collar that have been purchased. I'm so glad that the link I sent was able to help. All the best with your dog, Siobhán

Noté 5 sur 5 étoiles

Do it.

Well made product that my pup loves to wear (I think it's the colour 😂). The collar enables a significant level of control with intuitive design. An adjustable loop with buckle around the dog's nose would be superior for the design, however it works.

9 octobre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Alvar, thank you for your great review. We always love to hear from our customers. I personally think the purple colour looks beautiful on dogs too and It's great that you are achieving that extra control using our collar.

Noté 3 sur 5 étoiles

Fast shipping which was amazing

Fast shipping which was amazing!
I feel that the sizing may be a little generous still even though I went through your guidelines on how to measure.
The nose piece still slips off him when sitting which I wasn't expecting.
However it has stopped a fair bit of the pulling and I think over a few more walks this will work well

24 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Tracey, thank you for your review. I will send you a private email as it sounds like the collar ordered is still too large for your dog. The guidelines can sometimes be tricky however we do recommend that the measurement taken is high up on the dogs head, under the ears and that it is a snug measure as the collar is less effective if it is not fitted properly. Thank you again for taking the time to review our product.

Noté 5 sur 5 étoiles
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Réponse de The Canny Company Australia (Pty) Ltd

Great to hear that you are having such success with the collar David. Thank you for taking the time to write a review.

Noté 4 sur 5 étoiles

Great lead

I am really happy with this lead. The extra padding on the lower part of the leash helps me hold it in comfort while having better control of my dog.

2 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review of our lead Sharon. We did recently change the handle to the neoprene material which seems to be much more comfortable for our customers. It's great to hear that you found that to be the case too. All the best with your dog!

Noté 1 sur 5 étoiles

Did not work at all my dog just pushes…

Did not work at all my dog just pushes it off with his paws

17 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Sinead, thank you for your review. Our Training Director has reached out to you via email to try to address the issues you are having.
All the best with your dog.

Noté 5 sur 5 étoiles

Delivery prompt

Delivery prompt
Email answered immediately
Instructions sent

2 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you again Vicki. It's always appreciated to hear feedback from our customers. All the best for many happy walks!

Noté 5 sur 5 étoiles

Dog trainer says Canny Collar is great

Canny Collar is a great product, and the online ordering ran smoothly and arrived quickly. I am working with an older client with an exuberant adolescent dog. The Canny Collar works well for both. The fastening and "installation" isn't too fiddly or complicated. The top of neck clip point means the dog isn't getting niggled with a dangling clip when she is being good. I'm a happy dog trainer. :-D

30 août 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Marra. It sounds like you have a very rewarding job and we are glad that the Canny Collar can assist you and your customers and of course their pets.

Noté 5 sur 5 étoiles

Great halti, just what we needed!

My halti was shipped in record time and I love the product quality. We had tried other products to stop our young dog pulling, this halti works the best.

10 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your great review Mylinda. We are always so thrilled to hear great feedback and we are thrilled that you are happy with our service and product.

Noté 5 sur 5 étoiles

Simple and clear ordering instructions…

Simple and clear ordering instructions and very quick delivery

2 septembre 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Beverly. We hope that you and your dog are enjoying your walks together.

Noté 4 sur 5 étoiles

Perseverance

Great customer service

25 août 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Sue. We hope that you are enjoying your collar and lead.

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with. Quick delivery

18 août 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your great review Michele. It is a high priority for us to ensure orders go out the same day or early the next day to expedite delivery. We know we often have very eager customers at the other end even if their pooches are none the wiser. All the best!

Noté 5 sur 5 étoiles

Helps my excited puppy walk calmly

Helps with being able to walk more calmly with my very excited 8 month old puppy

6 août 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Thank you for your review Amy. I'm so glad that our product helps with whats sounds like a lovely problem. Enjoy!

Noté 5 sur 5 étoiles

OMG This Canny Collar is the best thing…

OMG This Canny Collar is the best thing I have bought for my 4 legged family member.
He is a long haired Jack Russell who would always pull on his lead which led us to not very enjoyable walks and we were reluctant to take him. We tried him with it for the first time over the weekend and he did try to shake it off and even attempted walking on his back legs so that he could use his front paws to try and get it off. Such a sight. After 10-15 mins he kind of accepted it and worked out that if he didn't try to race ahead it wouldn't pull and we ended up having an enjoyable walk. Love it.

4 août 2024
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Réponse de The Canny Company Australia (Pty) Ltd

Hi Yvette. What a great review with such good imagery and well done for persevering! It sounds like your JR has settled into the collar now and we are always so thrilled to hear of such a result. We appreciate you taking the time to review the collar. We hope you have many happy, relaxed walks together.

Noté 5 sur 5 étoiles

Canny Collar Life Saver

The Canny collar arrived really quickly, great company to do business with, and the canny collar is a great invention it's the only way I can walk my 18-month-old Great Dane, who is still very high on life and a real handful of overflowing energy

30 juin 2024
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Réponse de The Canny Company Australia (Pty) Ltd

What a wonderful description of your Great Dane Linda! I'm so glad that our product has helped and I hope that you have many great years ahead walking together.

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