really impressed w canny! ordered a training lead for my dog whp used to pull on walks.. would definitely recommend!
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Lisez les avis des autres
great service received in exchanging the collar for a smaller size but unfortunately my standard poodle kept pulling the muzzle off with her paw still.A great idea just not for us so requested a refun... Voir plus
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My dog is a strong puller and countless obedience classes and techniques hasn’t made a difference. My trainer recommended canny collar and after ordering the wrong size and getting the right one re... Voir plus
L'entreprise a répondu
After 4 months of rescue German Shepherd pulling me left & right, charging dogs I finally had a heeled dog walk yesterday. Hoping it continues. Biggest problem was getting the nose halter on. You sh... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.
Coordonnées de contact
Black Rock, Australie
- aus@cannyco.com
- cannyco.com.au
4,8
Excellent
183 avis
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20 out of 10
These are absolutely amazing and much easier to work with than the figure 8 style. Very good quality and my GSD picked up on not pulling within minutes. Awesome to switch between on and off. Could not recommend enough. I can't wait to see the outcome with a few weeks of use. Don't sleep on these - gamechanger!
20 août 2023
Réponse de The Canny Company Australia (Pty) Ltd
Wow what a great review! Thank you Cass and we are so thrilled that the collar is so effective for you both. We hope you enjoy lots of walks as we head into Spring. Enjoy!
No fuss purchase!
12 août 2023
Réponse de The Canny Company Australia (Pty) Ltd
Thank you for your review Scot. All the best with walking your dog!
Réponse de The Canny Company Australia (Pty) Ltd
Hi Helen. Thank you for your great review. We always appreciate it when people take the time to review us and we are so happy that your are enjoying the collar. Enjoy!
Canny Collar stops pulling
Prompt dispatch of item after purchase. Provision of instructions on how to use item. Canny Collar has addressed my German Shepherd puppy (6 months) pulling while walking and enabled me to enjoy more walking my dog who will only get bigger and stronger.
30 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Thank you for your great review Frances. We so love hearing that the Collar is helping to make walking an enjoyable event rather than the battle it can sometimes be. All the best with your pup!
the product does help out 2 year-old…
the product does help out 2 year-old boxer stop pulling and she seems to be getting used to it.
WE need to add rubber bands to the straps to stop them slipping though and ensure it says on her nose.
22 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hello Shannon, Thank you for submitting your review. From what you say I suggest that you have a collar one size too large. If you would send me a photo of your dog with the collar and lead on I will be able to comment further. Please submit it to aus@cannyco.com.
My product was delivered very quickly
My product was delivered very quickly. Ordering online was quite easy which was very helpful for me as I am not very cluey on computers
22 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Maree,
Thank you for your kind review, we truly appreciate all feedback.
All the best, Siobhán
Great customer service
Had contact by email with an owner of the company. The experience was so efficient, friendly and helpful, can't praise the service enough.
22 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Lesley,
Thank you for your great review. Being a family run business we do try to ensure prompt, efficient service so we are always happy to hear that.
All the best, Siobhán
I walk 3 dogs and my youngest would…
I walk 3 dogs and my youngest would pull like a steam train, the canny collar has worked a treat, I'm very happy with the purchase 😊.
22 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Leanne,
Thank you for your great review, it is very much appreciated. I'm glad that the Canny Collar was able to help with your situation and hopefully makes it more pleasant for everyone involved, including your little steam train!
All the best, Siobhán
The collar is not true to size
The collar is not true to size. It should be measured from the fix point of the buckle not the centre of the buckle. The size 5 (43 to 48) is actually (44.5 to 49.5). It is still workable but I would have been better off with a size 4. The collar also has no support for the tongue when it is buckled up at the smallest setting 43 (44.5), the tongue is to long, untidy and flaps around.
19 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Andrea,
Thank you for your review. We would be more than happy to organise an exchange of your size 5 Collar to a size 4. This does occasionally happen and we always work with our customers to rectify the situation. You are welcome to contact us directly on aus@cannyco.com
Kind regards,
Siobhán
Outstanding customer service
Unbelievable customer service - above anything experienced particularly post COVID. Before I had even posted two collars back due to size/colour mismatch (my error), replacement items were being delivered to me at no cost.
3 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Lisa,
That is such a lovely review, thank you very much. We are so aware of how important it is to be able to walk your dogs every day that we do our utmost to minimise delay. I'm so glad that Casper and Oberon have their Collars in the correct colours!
All the best, Siobhán
Collar and lead in purple
I brought the collar and leash in purple.love the colour and the quality is very good.unfortunitly my dog chewed the nose piece of the collar,but makes a lovely collar just the same. Company very good to deal with and delivery was quick. Definitely use this company again.
1 juillet 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Lesley,
Thank you for your kind review, we really do appreciate feedback from our customers. I'm sorry to hear that your dog chewed the nose piece and I will email you separately in regards to that. All the best,
Siobhán
Very swift response and received within…
Very swift response and received within a day or two. Top quality Canny Collar and lead. Highly recommended, works very well with our Evie, she no longer pulls thankfully.
25 juin 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Anne,
Thank you for your lovely review. We are always happy to hear lovely stories like yours and Evies and we hope that you continue to enjoy each others company on walks without the stress that can come from a pulling dog.
Unfortunately my dog absolutely hates…
Unfortunately my dog absolutely hates the loop around her snout sorry
28 mai 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hello Chris, It's not unusual for a dog to object to the noseband. That is mainly because it stops the dog doing what it instinctively wants to do and what it has previously been able to do unhindered. Just like a horse has to be conditioned to a bridle a dog need to be conditioned to wearing a band around it's snout. It can take minutes but sometime hours to achieve this. The most important thing to achieve this is to loosen your lead, walk ahead of your dog, keep moving forward and lavishly praise your dog when it begins to follow you. Persistence will ensure that your dog will become accustomed to the new way of walking.
Canny collars are the only collars we…
Canny collars are the only collars we will use! We have used them on a few different types of dogs, and they all responded well to them! Staffy, Labrador, Pointer, and Irish Wolfhound. The company is brilliant to deal with and the procedure for measuring is simple.
4 juin 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hello Paul, thank you for submitting your review. We love that you love the Canny Collar and we love getting such positive comments.
Réponse de The Canny Company Australia (Pty) Ltd
Hi Maureen,
Thats so good to hear and thank you for the great review. I see you got the purple Collar. It is so bright and vibrant I agree. Thanks again, we always appreciate feedback from our customers.
AMAZING
My goodness this product is amazing! In addition, the company has fantastic customer service and delivery was so quick. Thankyou so much!
24 mai 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Susan, Thank you for your kind comments - please tell your friends.
Easy to navigate
Easy to navigate. Prompt delivery. The only negative (for me) is the bulk of the collar. My puppy needs effective control without the bulk. Also it doesn’t stay up behind his ears. Maybe he’s too hairy?Product works as intended and I’m grateful for that.
18 mai 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Lianne, thank you for your review. You refer to your dog as a puppy and I note that you ordered a size 4 collar which is suited to an adult Labrador. It may be that you have the incorrect size. I will e-mail you with a view to establishing if this is so and to remedy that if necessary.
Best service ever
The canny is the best ever. From being Ordered and to arriving was a heartbeat. We love and recommend both the website ordering and the canny as a game changer for our dogs.. malamute aged 1& Akita aged 2..
16 mai 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Nicole,
Thank you for your lovely review. We are always thrilled to hear from our customers. We understand that when a customer orders it often means that they are in need of help and we prioritise getting orders out the same day or first thing the next morning. Its great to hear that the collars work so well for you as it sounds like you have your hands very full with 2 large young dogs. All the best for your future walks!
Kind regards,
Siobhán
The lead arrived very quickly
The lead arrived very quickly. It's very easy to put on my dog. The only issue I have is that the nose piece is a bit wider than I thought as I have tried a similar item and it was thiner
3 mai 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Graeme,
Thank you so much for your message, we really do love to hear from our customers and we appreciate all feedback. The collar width is very intrinsic to our collar design as I'm sure you could imagine and a lot of research went into finding the correct width but ultimately the comfort of the dogs was and continues to be our main priority. We hope that you have many happy walks with your pooch!
Excellent sevice
20 avril 2023
Réponse de The Canny Company Australia (Pty) Ltd
Hi Ian, thank you for your business and for your favourable review.
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