Canvas Champ India Avis 

I HAD A PROBLEM WITH DAMAGED GOODS AND THEY RECTIFIED THE PROBLEM FOR ME. I GREATLY APPRECIATE THEIR CUSTOMER SERVICE

After several weeks of shipping delays and the inconsistency of the customer service team and the shipping department, I still can not get a response. I was even advised by a person in customer service Wan Thompson that he would take this under his so-called wing and Shepherd it through the process and advise me accordingly. After that email, I followed up with him three times and he never responded again. As of today, I still don’t have my order. It is now been one month.

If you ever think about printing or photo books, stay far away from this company. Worst customer service, worst printing quality. Photos printed too dark, whereas I got it printed through another company, and there is such a big difference. What's even worse, despite multiple emails and communications with the team, and confirmation from their side about full-bleed print, the final print came with funny, childish design borders. Worst experience of my life.

I chose the highest quality acrylic print(extra payment), there was no timeline given. I had asked them specifically to ensure that the print is high quality, and I had given them a great digital copy as well. The print came today with streaks and lines everywhere, with absolutely zero care given to the end look and feel. Will never ever even log in to their website again. Nobody even attends their customer support phone number - useless

It's really waste of money. I ordered a product worth 1800 and they send me the item by sticking double side tape on the front of the photo. I mailed them multiple times but they didn't even respond. I request everyone not to buy from canvaschamp

The printing quality is very bad. They make bright photos also appear super dark. The print quality is also bad and high resolution photos are also pixelated in the smallest photobooks. And their system has some issue with the record of photos. In both my orders, the cover page was print with some random person's photo. And when I contacted the customer care, they refused to accept their mistake. So well yes, I wasted my money twice. Hopefully others won't.

I wish there was an option of giving a ZERO rating. Absolute fraud company. They outsource their printing to low-quality, unqualified vendors. The final product has zero similarity to the glossy images on their website. Their claim of reverting in 24-48 hours are zilch. Unless you follow up, they don't revert. And they have a brainless, blind team of experts that says oranges and watermelons and peas are identical objects. Wasted so much money on a special gift for my brother on his anniversary. But Canvas Champ is shameless enough to say "do whatever you want, our decision is final". I wish I could sue them into bankruptcy so they would not defraud any more customers in India.

Deliveries delayed by more than 2 weeks, no communication whatsoever. Customer service doesn't have answers and would conveniently lie about the deliveries

Below average print quality, bad packaging. Classic case of over promising and under delivering by a mile

Will surely never order again. Avoid

The order arrived, but more than half a month later, i had provided high quality images and the image on printed product seems up to mark, till now image has not worn out, lets see what happens in future.

I’ve placed 4 separate orders with Canvas Champ, totaling 8 canvases, and unfortunately, every single one arrived faulty, defective, and far below the promised quality. This company markets so-called “premium services” like HD printing and lamination, charging customers extra for these options – but what they actually deliver is basic, low-quality prints with none of the premium features included. Not a single canvas I received had lamination, and the printing was definitely not HD.

This isn’t a one-off issue. After speaking with other affected customers, it's clear that Canvas Champ has been engaging in this deceptive behavior consistently and internationally. They exploit the trust of overseas buyers by maintaining onshore bank accounts and payment gateways, creating the illusion of legitimacy. But once they have your money, the story changes.

Customer service is nonexistent. They ignore emails and, once they recognize your phone number, they simply stop answering your calls altogether. This is a deliberate tactic to avoid accountability.

I have reported this company locally and am currently awaiting their final response, but given their track record, I’m not hopeful. I strongly advise anyone considering them for printing services to stay away. They are not just delivering poor service – they are cheating customers outright.

Most of the positive reviews are fake only, their commitments are fake. I ordered from them acrylic 3D Block and they provided a shipping tracking no which is fake and doesnt exist for the past 10 days i am tracking with them every alternate day but excuses only and discon0necting the conversation

Product was extremely poor quality and not as advertised. Communication was crap, I was constantly fobbed off. A resolution was promised but did not eventuate. After 3 weeks a refund was offered but never received.

Placed Order #IN175316358009 on 22-07-2025, received an acknowledgement that the order has been received and I will receive the items worth Rs.1,117/- by 4th August, 2025. On 24-08-2025 received an email notification that the Prints ordered have been shipped by DTDC and the Tracking number was given. Checked the tracking on DTDC website on 25-07-2025, and find that the items shipped are headed to Cannanore rather than my address in New Delhi. Logged in to my CanvasChamp account and rechecked my destination address for the Order and found it to be correct.
Raised Ticket no. Ticket #147181, and received an assurance by email from Customer Care CanvasChamp, India that DTDC has been contacted and they will correct the delivery address and ensure that it will be delivered by the promised date of August 04, 2025.
Kept tracking the consignment at the DTDC and find that on 30-07-2025, the said tracking no. consignment had been delivered to an address in Cannanore at 10:25 pm on 29-07-2025. Immediately wrote to Customer Care, CanvasChamp with the screenshot of the delivery details, telling them my private photos had been delivered to a third party and this was a breach of the Privacy Policy. All they replied with was that they accept the breach of Privacy terms, but nothing is said about the consignment or its replacement.
Reminded them again on 05-08-2025 of non-receipt of the items for which payment had been made in advance on 22-07-2025. Received a reply AFTER my prompt that a reorder replacement order has been placed on 06-08-2025. TILL NOW THERE IS NO SIGN OF DELIVERY.
CanvasChamp in India has a tie-up with CanvasChamp US for use of their name and the contract includes terms and conditions on performance, privacy and Customer Satisfaction, all of which have been broken this particular case by CanvasChamp India and there is NO SENSE OF RESPONSIBILITY.
Please order carefully and after due consideration, because this could happen to you too. How will you like your personal photographs being delivered to an unknown third party.

Kingston was very professional and helpful in offering solutions that were needed on future images of my Artwork which I will purchase at Canvas Champ.
He was very clear on his suggestions for solving the problems and directed me to include 2 preferences in the comment box on my next orders. All problems were solved!!! I'm a big fan of Canvas Champ having purchased 62 images of my Artwork by and plan to continue receiving my canvas designs that you send me. Hank Keneally

It's been over a month since I placed my order and there's still no delivery, no update. Tried reaching out to customer care multiple times, but still no resolution. Don't purchase anything from them

Review Title: ₹500 for This Junk?

Paid ₹500 for a color photo print, got something that looks like it was ripped out of a cheap newspaper. Blurry, dull, and absolutely worthless. Thought I was paying for quality—turns out I was just donating to a scam.

The album which I received contains photos of a different family and none of our own.

Also, they took total 3 weeks to print and deliver after the order placement.

This incident has not only caused significant disappointment but also raises concerns about how customer private information is managed by the company and management.

Order number - IN171980712868

Not good,had a damaged canvas,said another would be sent,another has still not be delivered,4 days late,another has not passed customs..waist of a lot of $$

Sent me photos framed in brick red colour. I had asked for white.

Sent me photos with watermarks on the back I had confirmed with them there would be no watermarks.

I complained to them and they completely lied that they never agreed to anything and will not refund any money.

Go to your local print store. Avoid these cheats.