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Lisez les avis des autres

Noté 5 sur 5 étoiles

Showed up on time, really professional, had everything they needed for the job. Clearly very experienced with air conditioning and handled a complex repair for us in one visit. Gave a quote beforehand... Voir plus

Noté 5 sur 5 étoiles

Can't recommend CapCool enough. They completed a commercial installation for us and went above and beyond to understand exactly what was needed before the work began. Their preparation meant the ins... Voir plus

Noté 5 sur 5 étoiles

We had quotes from 3 companies, and booked a 4th, (which said they couldn't fit us in for over a month). Mohammad from CapCool immediately filled us with confidence, from what he described, incl... Voir plus

Noté 5 sur 5 étoiles

My experience with Farhan and his team was fantastic. From first call to supplying and fitting the ac unit all completed within 48 hours. Farhan's workmanship and attention to detail is excellent wi... Voir plus

À propos de l'entreprise

  1. Fournisseur de systèmes de climatisation

Écrit par l'entreprise

CapCool is an Air Conditioning & Refrigeration Company specialising in installations, servicing and maintenance for domestic and commercial sectors. With our dedicated team of engineers situated around London and neighbouring cities, we ensure cost efficient solutions are provided with rapid and reactive call out services at flexible hours to suit your demands.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(127)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and attention to details.

18 juillet 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Rune!

We are really pleased to hear that you are happy with the service provided. Please let us know if there is anything else we can assist you with - we would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

CapCool- Domestic AirCon Supply and Fit

Faultless. Can't thank the team enough especially Erica. From the moment I reached out, she took the time and energy to listen to my questions, comments and concerns and if she didn't know the answer she got an engineer to call me back and THEY ACTUALLY DID. Then to top it off, Erica follow up with me via email to ensure I was satisfied with the answer. Having reached out to numerous suppliers (7/8 total) the service I received from Erica was 2nd to none. The engineers that came on sight were very professional and clean and now I have a perfectly working Aircon unit with little to no clean up and all done to the high standard expected. Would recommend 100% of the time. Given my outreach to 7/8 different suppliers I can say without doubt they are extremely competively priced but how they managed me as a client makes them great Value for money.

21 juin 2023
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Réponse de CapCool

Thank you for your 5* Review Enrico!

It is great to hear that we were able to assist you from the first point of contact right through to the end product. It is especially rewarding when customers are appreciative of the efforts of the team so thank you very much for your appreciation in what we do. We hope that we can continue to assist you should you require anything further.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Very polite and efficient service

Very polite and efficient service
A very neat and tidy job

8 juin 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review!

We are really pleased to hear that you are happy with the service provided. Please let us know if there is anything else we can assist you with - we would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Nice Professional team

Nice Professional team, made sure that all was installed nicely, Thank you for your services

21 juin 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Serge!

We are really pleased to hear that you are happy with the service provided. Please let us know if there is anything else we can assist you with - we would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

I can’t recommend this company enough

I can’t recommend this company enough! Mohamed was absolutely AMAZING at answering all my questions at the consultation. He was professional, prompt and was honest with the AC KW we needed for the space we had. The installation team Farhan and Imran were great, they got the job done were super clean and tidy and were so respectful of our family home. Erica was also prompt with communicating the times for calls and visits. Thank you to everyone at CapCool!! I will DEFINITELY be using you guys again! Yasmine ELT

18 mai 2023
Avis spontané
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Réponse de CapCool

Thank you for a great 5* review Yasmine!

We are really pleased to hear that you are happy with the service provided. Please let us know if there is anything else we can assist you with - we would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Best in class

Everyone I interacted with at CapCool was professional, courteous, and skilled at their jobs. They were responsive in a timely manner, always had answers to my questions, and carried out a seamless installation of 3 wall units. Such a contrast to other companies who act like they’re doing you a favor by taking on your project. Highly recommend CapCool.

1 juin 2023
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Réponse de CapCool

Thank you for your 5* review Esther!

We are very happy to hear that you are pleased with the work & the service that our team has provided.

Please let us know if there is anything further we can do to assist you now or in future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Would highly recommend

Had a Mitsubishi air conditioner fitted. Job was done perfectly, no mess at all. Everything was very clean and no corners were cut. Would highly recommend

6 juin 2023
Avis spontané
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Réponse de CapCool

Thank you for taking the time to leave us a 5* review!

We are happy to hear that you are pleased with the work & the service that our team has provided.

Please let us know if there is anything further we can do to assist you now or in future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Quality fitting service

Had 2 air conditioning units fitted and checked by CapCool. Really happy with the fitting, hardly any dust and no mess left behind at all. Would definitely use them again.

13 mai 2023
Avis spontané
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Réponse de CapCool

Thank you for taking the time to leave us a 5* review!

We are happy to hear that you are pleased with the work & the service that our team has provided.

Please let us know if there is anything further we can do to assist you now or in future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Most efficient and friendly

Most efficient and friendly. The installation was done rapidly in two days and they cleared up so well that you wouldn't have known that they had been there.i would highly recommend this company.

23 mai 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Ian!

We are pleased to hear that you had a good experience with our team & that you are happy with the service provided. It is our number one priority to ensure that our customers have a smooth process from start to finish!

Please let us know if there is anything further we can do to assist you now or in the future. We would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Excellent service from Capcool

Excellent service from Capcool. The installation was done as per our needs in a timely manner. All the staff were very polite, professional and efficient and the job was completed well within the time. We are very pleased with their service and definitely recommend them.

4 mai 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review!

We are pleased to hear that you had a good experience with our team & that you are happy with the service provided. It is our number one priority to ensure that our customers have a smooth process from start to finish!

Please let us know if there is anything further we can do to assist you now or in the future. We would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

I would highly recommend CapCool

I would highly recommend CapCool for all your air conditioning needs. From start to finish, their team was incredibly professional, courteous, and respectful of my home.

During the initial consultation, they took the time to understand my needs and offered recommendations for the best air conditioning system for my home. They provided a detailed quote, outlining all the costs associated with the installation, and all my questions and concerns were responded to promptly by a dedicated team member.

On the day of installation, their team arrived on time and were well-prepared with all the necessary equipment and tools. They worked efficiently and effectively, and I was impressed with their attention to detail and precision. They were careful to protect my floors and furniture, and they left no mess behind.

Overall, my experience with CapCool was outstanding. Their professionalism, expertise, and commitment to customer satisfaction made me feel confident that I had chosen the right team for the job. I would not hesitate to recommend them to anyone in need of air conditioning services.

15 mars 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Chris!

We are pleased to hear that you had a great experience with our team & with the service provided. It is our number one priority to ensure that our customers have a smooth process from start to finish!

Please let us know if there is anything further we can do to assist you now or in the future. We would be more than happy to do so!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Excellent service from CapCool

Excellent service from CapCool. The engineers were very polite and efficient and made us feel very confident in choosing this company. The installation went very smoothly, and the engineers took time to explain the controls to us. We would definitely recommend them.

20 février 2023
Avis spontané
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Réponse de CapCool

Thank you very much for taking the time to leave us a 5* review Anne! We are very happy to hear that we were able to assist you with your Air Conditioning needs. Please let us know if we can be of further assistance in future, we would be more than happy to help!

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Job well done!

The team get the job done! On-site survey booked within a week, then the installation took place the week after. Office staff super nice and helpful throughout the entire process. Installation engineers are very professional and knowledgeable. The whole installation took only 3 hours and no mess was left in my flat! The job is beautifully done both inside and outside. Now I can’t wait for the summer! If you live in a new flat building and want to have cool summer, this is the company to go to. I have been turned down by so many other companies who “does not do new block flat”. Just make sure you have the proper permission before contacting them.

13 février 2023
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Rudy!

We are happy to hear that you had a great experience with the team & with the service provided. It is our number one priority to ensure that our customers are 100% satisfied with the whole process from beginning to end.

Please let us know if there is anything further we can do to assist you now or in the future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

We had our air-condition units fitted…

We had our air-condition units fitted into new loft room by CapCool team and they were very proactive with responding to queries, really quick vising the site for initial assessment and selecting what's the right unit for us. Their installation team were very professional and done a great job with installing units. We are pleased to select CpCool to install our air-conditioning unit.

27 janvier 2023
Avis spontané
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Réponse de CapCool

Thank you for taking the time to leave us a great review Madhawa! We are happy to hear that you are pleased with the work & service that our team has provided. Please let us know if there is anything further we can do to assist you now or in future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

5 Star Service. Any air conditioning Matter Just Capcool.

I'm extremely happy from the service I have received from Capcool. They are fully equipped with the latest tools to do job neatly without damaging your walls.
Out of 5 quotations, Capcool was the most competitive with the highest quality of service.
Customer care is in the centre of their heart, they respond straight away. If one person is unavailable then other team member will contact you within a short span of time.
Good luck for your new air-conditioning and heating system.
I'm enjoying mine. In such a freezing temperatures, air conditioning at heating mode was a real source of comfort and the cheapest. 27p per hour as per smart meter reading.

1 décembre 2022
Avis spontané
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Réponse de CapCool

Thank you for your 5* Review Mansoor! We are so pleased to hear that you are extremely satisfied with the work & service that our team has carried out. We always aim to meet our customers needs in the most professional way ensuring that there is very little disruption to you or the site. Please let us know if there is anything further we can do to assist you now or in future. We would be more than happy to do so.

All the best from the Team at CapCool!

Noté 5 sur 5 étoiles

Heatwave - They were there

In the midst of the heatwave CapCool were there. I found them on the internet with no referral from a friend. The entire process from when my call was answered to the complete installation was effortless. Everything was taken care of and everything was clean when they left. I could then switch on the unit and relax.
Wonderful.

26 septembre 2022
Avis spontané
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Réponse de CapCool

Thank you for your 5* review Stasi. We are really pleased to hear that you are happy with the service provided and with the final product. Our team is dedicated to providing the best service to our customers and It is our pleasure to assist you with your Air Conditioning needs and we hope to be able to assist you further in future, should this be required.

All the best from the Team at Capcool!

Noté 5 sur 5 étoiles

If you want aircon - use CapCool (not an ad!!)

CapCool was recommended to me by a friend who had used their services to install an air con unit in her house (domestic) - I was looking for the same product and service in my house.

From my initial enquiry email, right through to paying the final invoice, they were absolutely fantastic. I can’t fault them.

Erica responds to your emails, questions and concerns almost immediately - and in such a warm, friendly way too!

The team who came to my house to carry out the initial assessment, and the subsequent installation, were courteous, considerate and very good at what they do.

I was really nervous about the size of the unit and the aesthetic disruption to my house, but they took on board my concerns and eventually, we found the right unit for me. Nothing was too much trouble for them.

I’d also like to point out that my house was spotless after they’d finished the installation - you wouldn’t have known they’d been there - which has to be a first for any kind of building work!

If you’re looking for aircon, I highly recommend CapCool - they’re just a brilliant, lovely team.

22 août 2022
Avis spontané
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Réponse de CapCool

Thank you Kirsty, for a fantastic 5* review. We are really pleased to hear that you are happy with how everything turned out and that you would recommend us. Our team is dedicated to providing the best service to our customers and to ensure that they are completely satisfied with the work carried out. It is our pleasure to assist you with your Air Conditioning needs and we hope to be able to assist you further in future, should this be required.

All the best from the Team at Capcool!

Noté 5 sur 5 étoiles

Efficient

Quick, efficient, and thoughtful installation. Very good attention to detail.

19 août 2022
Avis spontané
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Réponse de CapCool

Thank you for your 5* Review! We are happy to hear that you have had a good experience. Please let us know if we can assist you with anything else in future.

All the best from the Team at Capcool!

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, friendly, and extremely diligent. A really wonderful experience from start to finish. Have already recommended CapCool to friends, and will continue to do so.

2 août 2022
Avis spontané
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Réponse de CapCool

Thank you very much for your wonderful review Laura. We are really happy to hear that you have had such a good experience and we would be happy to assist you further in the future, if required.

All the best from the Team at Capcool!

Noté 5 sur 5 étoiles

Great service from a great team.

Great service from the initial quotation to the installation. Their professional and courteous team completed the install in our live office and stayed late to complete that day. Everything went smoothly and we now have quality air con units to keep us cool.

21 juillet 2022
Avis spontané
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Réponse de CapCool

Thank you for your 5* Review Marc! We are very pleased to hear that you are happy with the service and your new Air conditioning units in time for the summer heat! If we can be of any further assistance, please do not hesitate to get in touch - We are always happy to help!

All the best!
The Team at Capcool

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