capellisport.com Avis 

1 323
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered full soccer kit for over 500 dollars, paid 40 in shipping on 8/11/26 with promised fulfillment within 5 weeks. At 5 week mark I reached out because my order still stated awaiting fulfillment.... Voir plus

Noté 3 sur 5 étoiles

I find it infuriating that the company does not offer free shipping on uniform kits, especially when one is spending over $500! Also, the coupons/discounts they provide on regular store purchases excl... Voir plus

Noté 2 sur 5 étoiles

Terrible customer support- can't get a phone number or s real person, just a bunch of AI responses. Still haven't recieved our make up order after the first order was list. My kid's tournament is comi... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

À propos de capellisport.com

Écrit par l'entreprise

Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.

With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.

Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(1 323)

205 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have a few orders from you guys that…

I have a few orders from you guys that have not been delivered. First purchase was sep 20th with no delivery although I got an update that it got delivered to Oklahoma somewhere. I am in California and the delivery address was provided! I re ordered the same things on October 2nd and still nothing has been delivered. I want to know what is going on with my orders. it should be under the name, Carlos Labrado or delia martinez. Please get back to me with info on my purchase as I needed this weeks ago!! Thank you.

7 octobre 2025
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Réponse de capellisport.com

Hi Delia, we’re sorry for the trouble with your orders. Our customer service team has already reached out regarding your orders and items, and we’re waiting for your response so we can proceed and resolve this as quickly as possible.

Noté 5 sur 5 étoiles

I feel like the prices are extremely…

I feel like the prices are extremely reasonable and the speed the order was shipped in was greatly appreciated. The arrival even came faster than anticipated.

7 octobre 2025
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Réponse de capellisport.com

Hi Kyle, thank you so much! We’re glad you found the prices fair and your order arrived earlier than expected.

Noté 5 sur 5 étoiles

Quick

Quick? Easy to find, seamless transaction with quick shipment.

6 octobre 2025
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Réponse de capellisport.com

Hi Janine, thank you! We're happy to hear your experience was smooth and the shipment was quick.

Noté 5 sur 5 étoiles

excellent customer service and great quality

Costumer service answered quickly to my question and my order arrived early than expected. Size are true and quality is top

6 octobre 2025
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Réponse de capellisport.com

Hi, thank you so much for your kind words! We’re really glad to hear that your order arrived earlier than expected and that you’re happy with the quality and fit. We appreciate your support!

Noté 2 sur 5 étoiles

Good product but takes way too long to…

Good product but takes way too long to receive. Tried emailing to check on status but did not receive a response.

6 octobre 2025
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Réponse de capellisport.com

Hi Catherine, we're really sorry for the delay and for the trouble reaching us. Please feel free to contact us directly at customerservice@capellisport.com — our team will be happy to help.

Noté 1 sur 5 étoiles

I bought three m size products

I bought three m size products, but one product is on the label, but it is very small, I wanted to return or exchange it, but I was told that I had to pay the shipping fee, this is not my fault, the product sent is faulty, so you are responsible, I will no longer shop from your site.

2 octobre 2025
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Réponse de capellisport.com

Hi Fatih, We're sorry to hear this. Our return policy is available on our website, but if the item you received is defective or incorrect, please contact our team with photos so we can assist you.

Noté 1 sur 5 étoiles

The site is difficult to navigate and…

The site is difficult to navigate and trying to find something is a nightmare. The delivery time for products ordered is completely unacceptable; it takes way too long to be delivered. I would strongly recommend our Club find a new company to provide our uniform and equipment.

2 octobre 2025
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Réponse de capellisport.com

Hi Jason, We’re sorry for the frustration and delays you experienced. We’re glad your order was eventually delivered and appreciate your feedback as we work to improve the shopping experience.

Noté 1 sur 5 étoiles

Terrible service, don’t provide orders or updates

I have been waiting 4 months for an order they just keep telling me they expect it to ship out soon and then close the ticket. Worst service and complete unreliable .

7 octobre 2025
Avis spontané
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Réponse de capellisport.com

Hi , Please email our Customer Service team at customerservice@capellisport.com
with your order details so we can provide you with more information and assist you further.

Noté 2 sur 5 étoiles

Shipping is to long and I am still…

Shipping is to long and I am still waiting for another order and no information on my items.

2 octobre 2025
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Réponse de capellisport.com

Hi Maria,
Thank you for your feedback! Your order is still within our normal processing time, and you’ll receive tracking as soon as it ships. We appreciate your patience!

Noté 2 sur 5 étoiles

The Capelli Sport socks and soccer…

The Capelli Sport socks and soccer t-shirt through Pa Classics that we have to use and ordered extra for already have holes! What a disappointment. They do not seem like good quality at all

9 septembre 2025
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Réponse de capellisport.com

Hi Kristin, We’re sorry to hear about your experience. Please reach out to our Customer Service team at customerservice@capellisport.com so we can help resolve this issue.

Noté 5 sur 5 étoiles

Customer Service resolved my issue…

Customer Service resolved my issue within couple of days
Order as expected

23 septembre 2025
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Réponse de capellisport.com

Hi Lorena,
Thank you for your feedback! We’re glad our Customer Service team could assist you quickly and that your order met your expectations.

Noté 5 sur 5 étoiles

Producto de excelente calidad que se…

Producto de excelente calidad que se siente duradero y confiable el envío fue rapidísimo haciendo que todo el proceso fue muy fácil

23 septembre 2025
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Réponse de capellisport.com

Hi Luis, ¡Muchas gracias por tu reseña! Nos alegra saber que estás satisfecho con la calidad del producto y la rapidez del envío. ¡Tu apoyo nos motiva mucho! 💙

Noté 5 sur 5 étoiles

The item came earlier than the…

The item came earlier than the estimated date, which was a great surprise.
The quality is outstanding and worth every penny. Highly recommend!
You

23 septembre 2025
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Réponse de capellisport.com

Hi Brenda, Thank you so much for your wonderful review! We're so glad your order arrived early and that you’re happy with the quality.

Noté 5 sur 5 étoiles

Fast delivery and top-notch quality

Fast delivery and top-notch quality.
It’s rare to get both speed and excellence, but this order had it all.
Couldn’t be happier

23 septembre 2025
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Réponse de capellisport.com

Hi Somar, Thank you so much for your kind words! We’re thrilled to hear you loved both the quality and speedy delivery. Your satisfaction means a lot to us! 💙

Noté 1 sur 5 étoiles

It's not the size I ordered

It's not the size I ordered, and they didn't refund me.

30 septembre 2025
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Réponse de capellisport.com

Hi Yovana, I’m really sorry to hear about this experience. That shouldn’t have happened. One of our agents will be reaching out shortly to help rectify the issue and make sure you’re taken care of.

Noté 4 sur 5 étoiles

The product is very good

The product is very good. But it is a bit larger than I expected, which is my own damn fault. A

29 septembre 2025
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Réponse de capellisport.com

Hi Mark, thank you for your kind feedback! We’re glad to hear you liked the product. Hopefully, it still works out well for you despite the size difference! If you’d like to replace it, please contact our customer service team at customerservice@capellisport.com for details on our return policy.

Noté 1 sur 5 étoiles

i placed an order in early july and my…

i placed an order in early july and my order was partially shipped, still waiting for the rest of my items to arrive.

9 septembre 2025
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Réponse de capellisport.com

Hi Javier, thank you for your review! We're sorry to hear that part of your order is still pending. One of our agents will be reaching out shortly to get this sorted out for you.

Noté 1 sur 5 étoiles

I ordered a vertical ball rack for…

Your response to my question is that the discounted price is team pricing. I am the head men's basketball coach at Howard Payne University. How does that disqualify me from team pricing? This will be the last time I do business with this company.
I ordered a vertical ball rack for $487. The second I hit submit payment, I got an email from your company saying they were on sale for $299. I sent an email with screenshots of the item on sale and I never got a response to why I did not get that discount. The only reply was that the issue is closed. Also, I was supposed to receive the item on Monday September 29 and I still not have received the item. I reached out about this issue and the response was to check back in 2-3 business days and the issue is closed. I am definitely not satisfied

23 septembre 2025
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Réponse de capellisport.com

Hi Nadir, thanks for your feedback! The offer shown lists the retail price, while the special price applies only to team orders (as noted in the screenshot). Your order is on the way, and we’ll update you soon!

Noté 5 sur 5 étoiles

Fast Delivery

Delivery was super fast
much quicker than I expected.
The product quality is excellent .
Very satisfied with this purchase.

23 septembre 2025
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Réponse de capellisport.com

Hi Mohammed,
We’re so glad your order arrived quickly and that you’re happy with the quality! Thanks for your feedback.

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