capellisport.com Avis 1 228

TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the spe... Voir plus

Noté 1 sur 5 étoiles

We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly siz... Voir plus

Noté 5 sur 5 étoiles

My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the e... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for h... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport

À propos de capellisport.com

Écrit par l'entreprise

Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.

With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.

Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

Terrible Quality, Terrible Timeline, Terrible Customer Service

We waited two months for the first half of our order and four months for the remainder. One of the shirts came unraveled at the hem as soon as it was washed the first time. We received incorrectly sized belts (so large that they are unusable for years to come), and due to the wait, I had to repurchase them from another store so we would have them for our season. I was told I cannot receive a refund because the items were mandatory for our team. We also did not receive two hats from the order - or a refund for those items. We do not recommend.

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible doesn’t even begin to describe…

Horrible doesn’t even begin to describe this company. Orders go unfulfilled for months, emails are auto responded to and not answered if they do answer it’s with ZERO information pertaining to the specifics of your order or how they plan to make it right. Their customer service line never answers and you get caught in a transfer loop because voicemail is full. We have a large baseball community and I will be making absolutely sure we don’t ever use this company again.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Capelli Nations Cup

My daughter had the opportunity to participate in the first Capelli Nations Cup 5v5 tournament and I cannot say enough about what a great experience it was. The tournament was well organized and the energy was electric. Loved the DJ and the merch! Well done Capelli!

3 avril 2026
Avis spontané
Logo de capellisport.com

Réponse : capellisport.com

Hello,

Thank you for your wonderful feedback! We’re delighted your daughter enjoyed the tournament, and we appreciate your positive feedback on the event and the merchandise.

Noté 1 sur 5 étoiles

The quality of their sportswear is poor

The quality of their sportswear is poor
The sizing of their sportswear is inconsistent
They are an on-line store only - customer service from Capelli is an oxymoron.
There are way too many far better alternatives
There is no way that I can ever purchase anything from this company.

3 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Size Error

I ordered 2 pairs of Medium socks. At some point in the cart the size changed back to the default size of XS. I realized this once I got the confirmation email, meaning the socks hadn't been packaged or delivered. I was told nothing could be done, that I would need to re-order and return the others, and that I would be responsible for all shipping. This would lead to $20 in socks with $30 in shipping. Just feel like this could've been handled differently.

23 mars 2026
Noté 5 sur 5 étoiles

quick and timely

24 mars 2026
Logo de capellisport.com

Réponse : capellisport.com

Hi Terry,

Thank you for sharing your experience! It’s great to hear that you’re satisfied with the delivery speed.

Noté 3 sur 5 étoiles

Easy ordering and swift delivery

Easy ordering and swift delivery. Would have been 5 stars but sent two wrong items. The return procedure could be better and not rely on organizing our own return shipping for their mistake.

24 mars 2026
Noté 1 sur 5 étoiles

This company is so terrible even Google…

This company is so terrible even Google blocked customers from leaving reviews because they detected “spam” because of so many negative reviews in a short period of time. I couldn’t leave a Google review because of this. Our club organization chose to order from Capelli in December for a February delivery. It is the end of March and our entire organization still does not have half of the order for every player. There was a mistake in my order for two pair of pants for $100+, I reordered in February and the expected ship date is for the end of April. There is no number to call for customer service, only a bot who responded with the same message saying to expect orders to take 5 weeks to ship. I’ve never experienced such terrible service after spending tens of thousands of dollars through a large club organization. Mistakes are acceptable, simply not communicating and delivering products in a timely manner is not.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Volveré a comprar

Estoy utilizando la bomba digital, los cuadernos para coach y la botella termo de su página. Todos los productos me parecen de gran calidad. Ahora mismo estoy utilizando el cuaderno grande para dibujar con la plantilla del campo de fútbol, y el pequeño para tomar notas. Confío en que pronto saquen un cuaderno pequeño con un diseño especifico para diseñar entrenamientos, tomar notas de los partidos y hacer un seguimiento de los jugadores.

2 mars 2026
Noté 5 sur 5 étoiles

I recently had a fantastic shopping…

I recently had a fantastic shopping experience that I wanted to share. I ordered a soccer top and bottom for my son, who had outgrown his team uniform from the last session. The process was incredibly seamless. From the moment I placed my order online, I appreciated how intuitive the website was and how easy it was to navigate.

To my delight, the uniform arrived within just five days. This timing was perfect, allowing me to get the decals attached and have everything ready for my son's game the following weekend. I was truly grateful for the prompt delivery, as it made the whole experience stress-free.

Additionally, I was able to take advantage of some great savings during my online shopping. It felt rewarding to find a quality uniform at a good price, which made this experience even better. Overall, I couldn't be happier with how everything turned out. The combination of efficiency, affordability, and excellent service made this shopping experience one to remember!

19 mars 2026
Logo de capellisport.com

Réponse : capellisport.com

Hi Emily,

Thank you for your wonderful feedback! Your kind comments about our website and shopping process truly mean a lot to us. We appreciate your support and look forward to serving you again soon.

Noté 5 sur 5 étoiles

Normally I feel like things are a…

Normally I feel like things are a little overpriced however I found some really good quality things on clearance and was shipped quickly.

17 mars 2026
Logo de capellisport.com

Réponse : capellisport.com

Hi Mike,

We’re delighted to hear you love the products. We appreciate your support and hope to continue providing great value in the future.

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