Capital Asset Auctions Avis 

Great staff very good products very helpful great prices

Van was in great condition exactly as described 👍

As a first time user of this auction it was made so easy by one of there staff helped me through each step would use again
Thanku

I bought a Mitsubishi lot 19 L200 Triton while absent from the UK and with the help of Joe I got my vehicle off to the shippers and shipped to Jamaica . I now have my vehicle in Jamaica operating and fully functional

After bidding on a vehicle and being successful, I read some poor reviews which got me panicking that the vehicle was not going to be as described, or I would part with my money and never see the vehicle. I rang up Capital Asset and they couldn't have been more helpful, showed me a walk around of the vehicle on Whatsapp and assured me that bidspotter carefully vets all auctioneers that they are bona fide. I collected the vehicle without any problems and found the vehicle as described. I will certainly buy from them again. You do have to be careful that you read the description and you understand the auctioneers fees which can be quite high and make sure you factor this into the price. I wonder if the one star reviews are from people trying to put other people off bidding in the hope that there is less bidding competition.

Great experience easy to work with
Great communication
Prompt service
Purchased our almost new commercial vehicle from these guys on a Wednesday
Invoice arrived Thursday
Called them up to arrange delivery
Made the payment our vehicle arrived on Friday all cleaned and ready for work
Can’t ask for better
Highly Recommend 5 stars from us

Great Company to deal with, very helpful from start to finish, I will definitely be using them again

I was really pleased with the professionalism shown and Joe was really helpful. Helped me with taxing the vehicle and got me on the road. Was pleased with the whole process.

My BMW was good and I’m going to buy again
My car had cracked window but I’m going to repair
I’m happy

Took a chance on a horse box this time….
Seems I made a good decision, needs a little spending on it but overall a great buy

Many thanks

From start to finish and after putting a bid on for a vehicle, we decided to read the reviews that were on trust pilot and we were surprised to see very few reviews considering that the company have been going since 2015. We were sceptical about purchasing my dream car, however, after ringing and speaking to one of the partners named Joe, he reassured us that we would be getting our vehicle exactly what was described. We are absolutely over the moon with the service, help and advice that Joe gave us and our car was delivered on time. Joe went out of his way to help us and put our mind at rest. We are really grateful for the service that we received and cannot express enough that we would highly recommend Capital Asset to any friend or family member. I do advise that anyone bidding on any auction site should read all the T&C’s before bidding as there are fees and VAT etc to be paid once a bid is accepted and complete. So, so happy with this company and they are definitely not a scam.

Obviously reading the earlier comments something has gone wrong with the way Capital auctions operate .
Not happy at all with a recent purchase from their auction . I started bidding on a car and reached my final offer , this was still “reserve not met” so left it , an hour later I get notification of reserve met without increasing my bid . The auction ends and I am the winner, I queried why this happened and was duly reminded I have a legal obligation to pay up to a deadline the next day , me being the law abiding citizen I did as told and paid I asked to view the vehicle before arranging delivery , only delivery advised as an issue reported with the parking brake . No inspection could be arranged with the vendor after numerous calls so delivery was arranged . Received the car 7 days later and the vehicle is not roadworthy and bills amounting to around 5k before it will be , turns out the parking brake is the least of my issues . Capital totally washed their hands of the issues and refer you to the small print on the “terms” . Be very careful with these people this is unethical business practice and certainly not customer focused .
UPDATE 10-08-23
Anyone else realise that Capital Assets only respond to thank the positives on here but no effort to refute the negatives . Maybe no defence is available .
Update 4-9-23
At last a response 4weeks later from consumer focused Capital Asset Auctions .
In your points to discredit my complaint you have failed to answer why you would not discuss the real issue of the vehicle not as described by Auctioneer . No effort whatsoever and no accountability for getting this simple part of the process wrong .
As for your comment on reading terms and conditions I know exactly the terms as I have bought from many auction sites before and in my comments I encourage other purchasers to view before bidding on your platform something I have felt was unnecessary in the past as most companies are honest in there assessment of the product . And as for the “Reserve Met “ situation this changed as soon as I stopped bidding against yourselves or the 3rd party owner realised I was not increasing a bid , therefore this should not be legally binding as was described by your office .
Bad experience from start to finish and this is far from over .

I buy the car and everything went well. Everything was perfect. Thanks to the Capital Assets Auctions team.

Hi have now purchased my 4th vehicle from capital asset auctions and am again very pleased with it.
Description was good and as alway very easy to deal with,
Thank you guys will hopefully deal with you again.

17:28
O M
2+.1l 43%
T
Tom Moore
20 hours ago NEW
Capital asset are a corrupt company
they need to be shut down immediately
they scam people our of money with
these online bids take ur money an have
no intention of giving u the vehicle they
hide all extortionate auction fees and
and hit u with a separate invoice soon
as u dispute the fees and ask to relist
the vehicle witch it says u can do or
capital assets website they turn all
aggressive and abrupt teling u ur not
having the vehicle relisted and want
refund witch it also says u can do along
as u pay a relisting fee they tell a pack of
ies and are very sneaky with the way
they list vehicle and description they
took £4967 off me and refused to give
me the vehicle l'm seeking legal action
against capital assets they have caused
ne bo end of stress they don't care wha
they hurt they are professional
scammers doing it ththrough a auction
site so it look legal and a auction site
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Perfect service from start to finish. Saw the advertisment on Facebook and thought to come and have a look. The sign up and bidding was so quick and easy. Once I was notified that my bid had won I got a lovely phone call from their customer service team to finalise everything. I cant remember the name of the member of staff but thank you again for your time to go through everything with me. Was a bit hesitant but you completely put my mind to ease. I am very happy with my new purchase. Thank you again for all of your support. Kind Regards, Mr Smith.

Very happy with the service provided. Communications were clear, timely and the team very helpful

First class vehicles and service from these guys purchased numerous vehicles from them now highly recommended