EAMA Group Auctions Avis 159

Really efficient and fast response to my query.

you have been amazing, I think I've struggled a bit to keep up with you, your communication has been clear and clean and contrite, and you have completely and very promptly resolved my problem

I previously experienced some difficulties with another auction house, which led me to switch to EAMA Group. As I was unfamiliar with their procedures, I reached out to their customer care team. I was extremely impressed with the level of assistance I received; the representative handling my enquiry responded very promptly and was very helpful. They also followed up to ensure I had all the support I needed. Such excellent service is quite rare nowadays. Thank you very much for your professionalism.

Once I had navigated through the call menu I was given clear and simple instructions to start the delivery process.

The subsequent emails I received were delivered and actioned in a prompt and precise manner.

My item is now out for delivery.

Great experience ,customers service agent was very helpful and supportive.
Thank you very much

I received very fast and helpful service today, and went away a very happy customer.

Swift and fast response
I love the service

After buying of goods they only look after sellers not bother buyers, I got this experience three times

Good comms and great support

Good range of products. Postage is very reasonable (not like some other auction sites) and delivery is quick

Customer service and admin top marks.
Very helpful and always reply promptly.
I have dealt with many auction houses and EAMA are best so far

Haven’t used EMMA Auctions much. My only negative was I wanted to know the delivery charge before I bid on a pallet of slabs but was unable to find out this information. I took a chance and won the lot. From there on Victoria.was very helpful sorting out best price for delivery. Was a small problem but was sorted properly. On a whole with fees and delivery very pleased.

The experience was good and business like,and helpful

Victoria was amazing and made my purchases easy and stress free with her respectful approach and clear messages.

As a first time buyer on EAMA platform, Victoria responded swiftly to all my questions on payment details and collection details.
Victoria's communication were clear, concise and on time.

Straight forward bidding online, payment and delivery. Great!

Terrible company purchased goods and paid for but no collection date given and company very threatening avoid this company

Excellent experience. Good price for delivery, better than other auctions! Thank you

Victoria made the experience much more smooth, excellent service thank you, would recommend.

Victoria is amazing and answers all the questions quickly, goes above and beyond to make clients experience great 😊