I previously experienced some difficulties with another auction house, which led me to switch to EAMA Group. As I was unfamiliar with their procedures, I reached out to their customer care team. I was... Voir plus
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Lisez les avis des autres
Once I had navigated through the call menu I was given clear and simple instructions to start the delivery process. The subsequent emails I received were delivered and actioned in a prompt and... Voir plus
you have been amazing, I think I've struggled a bit to keep up with you, your communication has been clear and clean and contrite, and you have completely and very promptly resolved my problem
Haven’t used EMMA Auctions much. My only negative was I wanted to know the delivery charge before I bid on a pallet of slabs but was unable to find out this information. I took a chance and won the lo... Voir plus
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service delivery was quick
Excellent service delivery was quick first class
Honest review
I have dealt with several auction houses in the past, but I now limit my business to EAMA. They are true in the description of the goods on offer (which is more than can be said for many others) and help is provided where necessary.
Quick and easy process
Quick and easy process. Good customer service. Agents quick to respond to a question
Of all the auctions I use I have to say…
Of all the auctions I use I have to say EAMA are one of the smoothest to deal with.
Keep up the good work
Do not trust this auction.worst one…
Do not trust this auction.worst one ever.went to collect 6 pallets.nothing like the description.was told by so called member of staff that seemed like a owner trying to fob me off.
Pallet description is only a reference so I was told.went to pick up what I thought was sofas and office chair and gaming chair.you would not believe the difference from the pallet been advertised to the one I got.ok if description was to go by and not the picture then how did the next pallet stand? Was advertise as 100 printers and other items.
What I got was 25 printers along with other items.every pallet was a disaster do not trust this auction .expect a visit from trading standards.dont listen to reviews a total rip off auction.picturs arnt even take there of the products Google picture before purchase .won't allow us to put pictures
The process was great until it came to…
The process was great until it came to the delivery of goods I paid EAMA directly, received my delivery but then found that I was being pestered and challenged over the payment, seemingly you were unable to track same. To add to this I later find that I could have paid less for the delivery if I had dealt directly with the transport company.
My experience with EAMA Auction Group…
My experience with EAMA Auction Group was exceptional from start to finish. The online bidding platform was easy to use, and the item descriptions were accurate. After winning, the invoicing and payment process was quick and straightforward. The item was packaged with incredible care and arrived safely and on time. I would highly recommend them and will definitely be a return customer."
Almost impossible to get information
Almost impossible to get information. Telephone line is answered but you are told to e mail. Spent hours on auction reserve not met on 98% can't view without booking. Don't believe these reviews. E mailed 3 times 10 days ago

Réponse de EAMA Group Auctions
Super happy had a great experience…
Super happy had a great experience first time buyer and I'm very happy thank you definitely be coming bk for more
Helpful and prompt response.
Good product excellent customer service
Good product excellent customer service
A simple and efficient process.
Great items offered for sale and…
Great items offered for sale and professionally executed on every Auction. From advertising to selling to delivering.
Purchase and delivery went well.
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