Capycool Avis 

Gday. Ive owned a capycool now for quite awhile now. My partner brought me one to help me while my injuries. And I cant tell you how much it has helped me to keep cool .
By far the best personal cool device on the market.
Customer service is amazing and very fast delivery from the time the order was finalised.
I give these fans and capycool products 100/100.
Cheers 🍻
B.Gerhard

I have been trying to obtain an RA and return my 2 units since mid August. I filled out the form…explained twice that I ran it for 18 holes 4 hours and 8% was left…not pleased with air flow either.Don’t want the newer model just want a refund per their mission statement. Ran it on 4 speed..don’t know what a storm mode is.
So zero for Customer Service and a 1 for product

Great customer service experience, great product and fast delivery, to the middle of nowhere! Far NQ.
Buy this product if you need coffee absolutely anywhere.

UPDATE: customer support eventually got back to me explaining why it took so long and its understandable, they will respond it will just take a bit of patience.

We live in Oklahoma. Temps can go above 100 with heat index even higher. Miserable humidity and heat. Have an outside job and this fan saves the day! High powered blowing fan that holds its charge for hours. Works great! Would highly recommend! Have tried several and this is definitely the best!

The did what it said it would do.
Ordering any online product is stressful for me. I never really know if the item looks like the picture or even smells good.
Any returning items is costly and annoying.
This Aussie designed fan has many useful features and I plan to travel to Europe with it.
And the delivery was quick.
I think that it’s a quality product.
Thank you

Unlike other portable cooling fans, capycool is the reliable one that comes along with me for every adventure in the surging heat!

Great customer service and product. I bought a camp fan with a solar panel, and I love it!! I currently use it to dry my bathroom after using shower and it works great. Compact but sturdy. No need to worry about cord or power point. I also realised the solar panel has USB C port so you can actually charge any devices straight from the solar panels.

Bought those little rechargeable hand warmers... They do what they're supposed to.. feels like a quality product.
Also buying.. Paying and getting it shipped and received was hassle free.
5/5 for sure.
Oh and they have cute lights on them.. If you like lights 😂

The product I bought is the best thing ever,, I bought,the portable coffee maker. The company had great communication and fast shipping will definitely buy from here again

I ordered on line for mother who keeps forgetting to charge phone & tablet. So when it’s time to play game against her on tablets & it’s running out of charge, kching no problem anymore, ear buds & phone as well. So ended up ordering 2. Leaving on holidays with backup, good feeling. Arrived super quick and excellent quality. Happy Chappy.

I have the CapyCool hand warmers and as a Victorian in our freezing cold winter these are amazing. I just love them. I keep them on the lanyard that came with them so they hang around my neck and there whenever I need them. They are perfect in my coat pockets when standing on a freezing cold train platform early in the morning and keep my hands warm nice and toasty.

From start to finish my shopping experience with Capycool has been great. I purchased a portable fan for the markets I attend, this product is wonderful 😀 highly recommend customer service customer service and product is amazing. Will be back

This is not an Australian brand, they are mass made in China and just rebranded by slapping a sticker on top of the product. You can find the exact same models and updated series everywhere, just different stickers. The company is very sneaking in using terminology that makes you feel like you are buying an Australian designed product.

The product itself is very heavy and clunky, it’s only cool if you put it at the highest setting, in which it differs from the marketing(sneaky again) where they compare their products to others and say they are the quietest. It just isn’t. Not a single part of the product was designed or supervised by them, maybe except the cheap sticker.

I purchased the 3in1 coffee machine from capycool. Quick shipping. However coffee it made had a terrible plastic taste, concern for microplastics by using product… maybe would improve after use… however I also had repeated difficulty unscrewing the loaded coffee puck after use.. I think maybe the heat causes plastic to expand because after sometime later I could eventually unscrew it but it remained very difficult. Before it cooled down I could not unscrew it at all, it was so tight despite not over tightening before use.

For above reasons I chose to return the product. I was very disappointed with capycool customer service. I got a prompt reply until it was made about a return. It then took multiple attempts by Instagram messenger & emails to get responses despite them being active on their social pages.

Felt I had to work very hard to have their returns policy honored to issue and refund. Refund was eventually issued after chasing, however postage was not.

I do not recommend this product. Definitely worth while paying $100 more for an Outin nano product ( which I now have and love) or something of better quality.

Capycool orders are shipped out quickly and, for the most part, are exactly as described.

HOWEVER, the power bank unit I purchased only worked for 2 months.

I contacted the company by email last week to advise the unit was faulty and asked for their warranty claim procedure...I am yet to receive any response to acknowledge my email and arrange a return for refund or replacement item.

EDIT: after posting this review, company contacted me and has replaced my faulty power bank free if charge.

Got one of the dual tradie fans. Has absolutely made hot days 1,000 times easier at work. Battery lasts ages and charges quickly.

To charge 40% of my fone it took mayb half hr and used 40% of Cappycool charger. In my opinion far was quick and good i suppose.

I read reviews and purchased it. Pretty good gadget.

Fantastic device! I bought myself, husband and adult son one because of how good they are. Keeps me cool working in stagnant airflow areas and while mowing the lawns, it keeps my husband cool working in his hot workshop and I’ve recently purchased another one with the frequent discount they give out for my adult son who is out in the QLD sun. Absolute best purchase I’ve bought in a long time.

its a glorified fan . I just thought it would be better. its not like an air con feeling at all which is what I thought i was getting. I do not recommend
the customer service is good and they are really nice ppl. if you are just looking for a small relief then its prob good for you. just not what i was after