Capycool Avis 

28
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Gday. Ive owned a capycool now for quite awhile now. My partner brought me one to help me while my injuries. And I cant tell you how much it has helped me to keep cool . By far the best pers... Voir plus

Noté 5 sur 5 étoiles

I ordered on line for mother who keeps forgetting to charge phone & tablet. So when it’s time to play game against her on tablets & it’s running out of charge, kching no problem anymore, ear buds & ph... Voir plus

Noté 4 sur 5 étoiles

Capycool orders are shipped out quickly and, for the most part, are exactly as described. HOWEVER, the power bank unit I purchased only worked for 2 months. I contacted the company by email la... Voir plus

Noté 1 sur 5 étoiles

This is not an Australian brand, they are mass made in China and just rebranded by slapping a sticker on top of the product. You can find the exact same models and updated series everywhere, just di... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 19680319251

Écrit par l'entreprise

CapyCool is Australia’s go-to brand for beating the heat. Born under the blazing Aussie sun and inspired by the always-chill capybara, we create innovative cooling gear built for work, play, and everything in between. Trusted by thousands of Aussies and businesses, our products are tested in real conditions—from construction sites to beach days—and built to handle knocks, spills, and long hours on the job. Whether you’re a tradie, traveller, or just looking to stay comfortable this summer, CapyCool delivers cooling that’s tough, reliable, and refreshingly easy to use. We believe staying cool should be effortless. That’s why our fans and gadgets are designed for maximum efficiency, versatile use, and simple everyday comfort.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(28)

22 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From job sites to pram, it works👌🏼

Hot weather and I are not friends. I start complaining when the thermometer hits 20! My partner is a tradie who has to work in long pants and long sleeves, and I cringe every morning watching him head off to site knowing how hot he’ll be. Neck fans aren’t suitable for job sites, so we needed a better, safer option.

First impressions out of the box were excellent. Everything was packaged neatly and professionally, and the equipment looked tough and sturdy straight away, exactly what you want for tradie use.

I purchased two waist fan and magnetic mount bundles…one for me and one for my husband. Even without the magnetic mount, there are already so many attachment options including a lanyard, belt clips, and a leg stand.

The magnetic mount is a standout. It makes the fan incredibly versatile so I can simply pick it up and move it with me around the house as I go. With a baby and kids, my hands are often full, so being able to position the fan anywhere easily is such a bonus.

The magnetic stand also comes with multiple mounting options, including screw mounting, clipping, or using the non-slip base pad. It genuinely means you can take it anywhere and use it in so many different ways.

Both units arrived over halfway charged, so they were ready to use straight out of the box. They also come with a USB-C charging cable, and you can even use them while charging, which is incredibly handy.

They’re very easy to use, with five speed settings. You can clip the fan to the front or back of your pants and wear your shirt over the top to completely conceal it. There’s nothing dangling or exposed, which makes it job-site safe. Despite being compact and concealed, the airflow is impressive, even on the lowest setting.

Both units have performed extremely well. I use mine clipped to the pram, move it around the house, and take it outside with me into the backyard. It’s been so practical.

So many pros… and the only con? I didn’t buy enough, because the kids keep stealing it from me!

I would definitely buy again and highly recommend the CapyCool bundle. It’s not just for tradies… it’s perfect for anyone who wants a quick, effective way to cool down. Ideal for work, the beach, the park, or at home.

With a heatwave fast approaching, I needed this, and fast. I used the chat option and was connected to Amy immediately. I asked whether pick-up was available, as I’m also based in Sydney. Her only question was, “When do you need it?” 🙌🏼🙌🏼 She just needed to check stock, as items were selling quickly, especially with the sales on.

Next thing, Amy had everything organised for me to collect the very next morning. I mentioned I have three kids under five and that mornings can be a little hectic, and she went above and beyond by arranging for someone to hand-deliver the order to my car.

The next day I parked out the front and called ahead to say I’d arrived. Within a minute or so, Will came out with my order and a big smile on his face. I was genuinely grateful for the extra effort from both Amy and Will, a real credit to the company.

Nothing but positivity for both the product and the customer service from beginning to end. These will sell out fast. The boys on site are already jealous as they drip with sweat while my husband stays chill.

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Capycool waist fans for those summer days

I bought the waist fan for my team members. They absolutely love it. They clip them to their belt and they have a cool breeze during those hot summer days!

Will was so helpful and I got the products so quickly! I highly recommend Capycool and their products

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Heard about these waist/belt fans last…

Heard about these waist/belt fans last year from a few guys at work but was skeptical. After chatting for 30 mins with the guys at capycool about my use case, they were incredibly helpful and honest as well. They told me about the pros and drawbacks of each option, things to look out for and never tried to push a sale. I bought it and received it in just 2 days and I am absolutely blown away by how good it is. Sure it’s no air con, but it provides much needed relief, and it’s only going to get more useful as we go into summer.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Amazing company.
Great little products, fast shipping. Excellent communication when inquiring about other products I was interested in.
I have both the single and dual fans, absolutely love them. 100% recommend.

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service, product exceeded expectations

Earlier this year I had a fantastic experience with CapyCool. I was going in for surgery and wanted to get my capybara obsessed daughter a gift to open whilst I was in hospital. Somehow our local shops sold out of the capybara gifts I was considering (one shop has 30 plushies and the next day they were all gone 😭). I googled and found CapyCool. I was hesitant to order at fiest because I thought finding an Australia based business called CapyCool was too good to be true... but I was desperate. My only question was if they could get the item to Melbourne in 2 days 😬 This is when the magic happened and the team blew away my expectations. They dispatched asap monday morning via expres post. AU post let us down and it didn't arrive on the Tuesday but I could see on the tracking that CapyCool had queried AU post so they were as invested as I was. On the Wednesday the package arrived mid morning about 20 mins before I had to leave. The team were friendly, responsive, and caring and the product exceeded expectations. I ordered the capybara backpack that looks like a plushie and it is exactly as pictured. If you or someone you know is a capybara lover I highly recommend this store.

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service, Cool Products

Ordered a bunch of fans urgently for our family just before our trip to Singapore (35 degree + 90% humidity!), the team helped dispatch the items via auspost express in 30 mins and we received the product the next day. The fans were absolutely incredible, especially the waist fan (which doubled up as an emergency powerbank during the day) and the neck fan. Overall, great experience and great products.

28 septembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus