Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Product hasn't arrived by 4 weeks. I've sent polite emails twice asking what delivery time I should expect but no reply. Then left a phone message asking for a callback to reassure me that my order wa... Voir plus

Noté 4 sur 5 étoiles

I received my order today. The lights were well packed and arrived in good condition. I would give five stars, but since I placed the order two weeks ago, I heard nothing from Caradok about progress... Voir plus

Noté 4 sur 5 étoiles

Positives-had the bulb I needed. Quick delivery. Negatives-Over packaged, box too big with lots of polystyrene just for one tiny bulb that wasn't even in its own protective box. Postage cost as... Voir plus

Noté 5 sur 5 étoiles

Struggling to find the right bulb for our antique lamp but was delighted to find the bulb on the Caradok website. The ordering was easy and very straightforward, and the price was such a pleasant... Voir plus

À propos de l'entreprise

  1. Magasin de matériel électrique

Écrit par l'entreprise

Caradok was established by a team of electrical designers and engineers with a shared passion; to make stunningly crafted architectural electrical products that are design classics. We look to create detailing to overlooked parts of your home. We have over 40 years’ experience in the electrical industry, we design and develop switches, sockets, indoor and outdoor lighting and other hardware that is understated but above all, built to last. Today there is often far too many choices for every part of your home refurbishment and this can be extremely daunting. By contrast, we focus on classic designs that work both in a modern new build or in a listed period property. Our focus is entirely on building durable, classic products that are highly tactile. The weight and finish of each item we produce is checked and quality controlled, even down to the resonance each click of a toggle or switch makes.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Product hasn't arrived by 4 weeks

Product hasn't arrived by 4 weeks. I've sent polite emails twice asking what delivery time I should expect but no reply. Then left a phone message asking for a callback to reassure me that my order was still being processed. nothing. I'm beginning to think it's another scam company.

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

BADLY RUN COMPANY DO NOT USE

Delivery still not received weeks later
E mailed them several times to cancel as they do NOT respond to any e mails sent to them and no phone number to ring
I have contacted American Express to complain about this badly inefficiently run company.

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Zero stars

Order placed 6th April, no delivery, no shipment notification, no response whatsoever.

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Item not received & impossible to contact co

Placed an order on 3 April & have received no update. Have chased via their email, the website chat (that is not responsive), their phone number, which diverts to a mobile number which goes to voicemail where the mailbox is full. No response at all which is shocking, I have no confidence in ever receiving the order which thankfully is only minimal value. Like others I wish I'd read these reviews before ordering.

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

No response

Hi, i placed an order on 24/03 and still have not heard from Caradok, I have chased via their website email, the website chat (that is not responsive), their phone number and emailed directly. No response at all which is shocking.

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered goods on 1st March and my…

Ordered goods on 1st March and my emails not answered. Several phone calls when I’ve been told goods just going through QC telephoned yesterday told goods would be dispatched for delivery today and I’ve had nothing. Lack of communication is appalling and no apology for lateness.
Steer clear wish I had read these reviews before ordering

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

New fluorescent bulbs for bathroom mirror

Great service, and very responsive in dealing with an issue before dispatch. The bulbs were well packaged and exactly as required. The only downside is that I can now see my face clearly in the mirror.

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely delighted

Struggling to find the right bulb for our antique lamp but was delighted to find the bulb on the Caradok website.
The ordering was easy and very straightforward, and the price was such a pleasant surprise that we bought ten!
Delivered with plenty of wrapping so no broken bulbs.
Absolutely delighted.

8 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Bit slow on delivery but goods are…

Bit slow on delivery but goods are brilliant big thanks

11 février 2026
Avis spontané
Logo de Caradok

Réponse de Caradok

Hello Carolyne. Thank you for taking the time to leave a 4 star review. We do our best to get orders out as quick as possible. We will look into our processes for your order and see where we can improve for future customers.

Kind Regards,
Caradok Team

Noté 5 sur 5 étoiles

Very happy customer

Very happy customer! Managed to purchase some old style lightbulbs at a competitive price with prompt free delivery, thank you.

11 février 2026
Avis spontané
Logo de Caradok

Réponse de Caradok

Hello Joanna. Thank you for your amazing 5 star review.
Kind Regards,
Caradok Team

Noté 5 sur 5 étoiles

I received my order in good time.


received my order in good time.
Since writing this review I have more to add, I have now tried all 3 light bulbs and each one blew as soon as connected. The 1st one tripped my electrics, I tried one in my up-lighter lamp and it blew and also blew the fuse in the plug so all 3 were useless. I wish I'd read the reviews of this company before I'd ordered. I would now like a complete refund so am awaiting a reply to this review. Look forward to hearing from you.

9 février 2026
Avis spontané
Logo de Caradok

Réponse de Caradok

Hello Rose-Marie.
Thank you for taking the time to leave a 5 star review and glad to hear you are happy with the time it took for you to receive your order.

Kind Regards,
Caradok Team

Noté 5 sur 5 étoiles

Ordered two cooker hood bulbs from…

Ordered two cooker hood bulbs from Caradok. I didn't get any email receipt from them and read some of the online reviews and was a bit dubious as to whether they would arrive. I was pleasantly surprised how quickly they arrived and nicely packaged. I would definitely use you again. Thanks.

4 février 2026
Avis spontané

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