I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Service... Voir plus
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Lisez les avis des autres
Our first claim on a credit card through Capital One. It was made very easy and reimbursement was completed within a few weeks.
L'entreprise a répondu
Very helpful and understanding and very honest and responsive. Make sure you ask a lot of questions about all aspects (your insurance policy, notification and filing timeline, documentation to upload,... Voir plus
L'entreprise a répondu
claim took over 2 months to resolve--we did not cause the damage (car hit in parking lot when we were not present) even with this insurance and good primary insurance we were still out of pocket for... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Cardclaimcenter.com formerly eclaimsline.com!
Coordonnées de contact
Etats-Unis
- 800-348-8472
- cardclaimcenter.com
4,5
Excellent
678 avis
Aucune trace de demande d’avis
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The process was fast in all word their…
The process was fast in all word their services was excellent
9 avril 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Our first claim on a credit card…
Our first claim on a credit card through Capital One. It was made very easy and reimbursement was completed within a few weeks.
1 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service, and we truly appreciate the positive feedback. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
They helped overcome Hertz's poor handling of the situation
I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Services took extra steps to help overcome Hertz's incompetence. This made the experience much better.
11 mars 2026
Avis spontané
Réponse de Card Claims Center
Thank you so much for your kind words. I’m glad we could help turn your challenging experience around. We truly value having you as a cardholder and appreciate your trust in us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
Excellent auto insurance benefit
Did not realize I had this auto isurance benefit. My wife suggested I call. Your rreps were very courteous and efficient in identifying my eligibility, and then guiding me thru the process of filing a claim. Excellent communications throughout.
8 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to leave us a review! We’re thrilled to hear that you received excellent service. Your support means the world to us and is truly invaluable.
Best regards,
Chemia H.
Card Benefit Services Social Care
CDW claim worked. Full refund
It was easy to submit my claim and I got paid back in full. Perfect experience
9 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
claim took over 2 months to resolve--we…
claim took over 2 months to resolve--we did not cause the damage (car hit in parking lot when we were not present) even with this insurance and good primary insurance we were still out of pocket for over $800
23 juin 2026
Avis spontané
Réponse de Card Claims Center
We regret the delay in resolving your claim and sincerely apologize for any inconvenience this may have caused.
Thank you for sharing your feedback on Trustpilot. Your input is invaluable in helping us identify areas for improvement and enhance our service.
Best regards,
Chemia H.
Card Benefit Services Social Care
Very helpful and responsive
Very helpful and understanding and very honest and responsive. Make sure you ask a lot of questions about all aspects (your insurance policy, notification and filing timeline, documentation to upload, etc.). They are very knowledgeable and will provide great explanations and advice, but you need to ask questions if you have not been through the claim process before.
3 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience and received great service. Your satisfaction is our top priority, and your kind words mean the world to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Long process for less than $1,000
Long process for less than $1,000. Everything was paid at the end.
5 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service. We are grateful to have you as a valued customer. Please don't hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
Claim worked as expected
The process allowed me to claim the money I was entitled to without extensive back and forth with receipts etc. I was pleased that it worked "as advertised".
1 juin 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Process was efficient and timely
Process was efficient and timely. Directions were clear, as was requests for information.
1 juin 2026
Avis spontané
Réponse de Card Claims Center
We appreciate your feedback and are delighted to hear that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Great experience with Visa Card Benefit Services on a Secondary Car Insurance Claim
I filed a claim for Secondary Car Rental Coverage on my Visa. I scraped a bumper on the car. It took a week to find how to file and upload all the info needed on Card Benefit Services, but after I uploaded all the information, the process was FAST and EFFICIENT. I did have to send 2 emails asking why my claim had 13 docs and 1 jpeg, and still was considered "pending-more info needed." After that email, the response was the next day. My claim had been settled, and they needed my account info to send the money. The whole process took only 1 month from the date of my accident! But I did start the process THE SAME DAY as my accident, and I uploaded all docs they wanted ASAP. You have to be able to READ, and give them what they ask for. Shout out to Fox Car Rental SeaTac. They have been amazing for years, (Barbara, Trevor, Kani) and I will only rent from Fox forever---They were also very efficient on the corporate communication as well.
24 avril 2026
Avis spontané
Réponse de Card Claims Center
Thank you for taking the time to share your experience on Trustpilot. Your feedback is invaluable in helping us improve our service.
We are delighted to hear that you are happy with the outcome of your claim, and we are truly grateful to have you as a valued customer. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Chemia H.
Card Benefit Services Social Care
The process was easy and claim was settled quickly
I am a Capital One Venture X cardholder. The process was easy, straight-forward and very less hassle than I anticipated. The customer care was very cooperative, friendly, and understanding. Very minimal effort was needed from my side in filing the claim and representatives follow up with me which helped in settling the process in a very short span of time (less than a month).
23 avril 2026
Avis spontané
Réponse de Card Claims Center
Thank you so much for taking the time to leave us a review. We are happy to hear that you received excellent service! Your kind words and support mean the world to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Easy to file; pay out without hassles.
It was relatively easy to file and claim and it was paid out without any hassles.
13 mai 2026
Avis spontané
Réponse de Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Completely handled with no negative…
Completely handled with no negative impact to my wallet
30 avril 2026
Avis spontané
Réponse de Card Claims Center
We’re thrilled to hear about your positive experience with us! Your feedback is truly invaluable and motivates us to continue delivering excellent service.
Best regards,
Chemia H.
Card Benefit Services Social Care
I expected the claim to be denied…
I expected the claim to be denied because the rental car company refused to provide repair documentation. I was pleasantly surprised that Card Benefit Services reviewed the evidence carefully and approved the claim. The professionalism and clarity of the process exceeded my expectations.
6 mai 2026
Avis spontané
Réponse de Card Claims Center
We appreciate you sharing your experience. We're happy to hear that our team's careful review and clear process led to a positive outcome, even with the documentation challenges. Do not hesitate to reach out if there is anything else we can assist you with.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Very quick resolution.
1 avril 2026
Avis spontané
Réponse de Card Claims Center
Thank you for your feedback! We’re delighted to hear that your claim was resolved quickly. Your satisfaction is our top priority, and we’re always here to assist you.
Best regards,
Chemia H.
Card Benefit Services Social Care
Smooth Hassle Free claiming process
The trip delay reimbursement claim process was quick and smooth. No follow ups at all. The refund was directly deposited and everything was quick and hassle free
29 avril 2026
Avis spontané
Réponse de Card Claims Center
We’re thrilled to hear that the claim process was quick and smooth for you! Thank you for sharing your feedback. Your satisfaction is always our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
I was completely unaware of this…
I was completely unaware of this specific benefit. The card Claim center and NFCU personal were more than helpful in assisting my situation to be resolved. this incident established a new confidence with Card Claims Center & NFCU. Fast, efficient and very thorough.
18 mars 2026
Avis spontané
Réponse de Card Claims Center
Thank you for your feedback! We’re delighted to know that your claim was quickly resolved. Ensuring your satisfaction is always our top priority.
Sincerely,
Chemia H.
Card Benefit Services Social Care
The process of getting the information…
The process of getting the information to the company was very easy and customer friendly. The company handled my claim MUCH faster than i would have expected. I could not be happier with the company service i received.
17 février 2026
Avis spontané
Réponse de Card Claims Center
We're delighted to hear that providing information was easy and customer-friendly, and that your claim was processed faster than expected. We truly appreciate your positive feedback, as your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Réponse de Card Claims Center
We're happy to hear that your experience was well-organized and responsive. We appreciate your feedback! Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
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