carebridgehealth.com Avis 

During new-hire training, I was on the receiving end of an unsolicited, demeaning comment about my voice from another trainee, made in front of the group. Instead of addressing it, the trainer minimized the comment. When I later raised the issue privately, a senior trainer pulled me aside and characterized me — not the person who made the original comment — as the problem, said he might call me out in front of the class the next day, and made comments referring to me as a "baby bear" who needed to be a "good baby bear," which I found unprofessional and inappropriate for a workplace setting.

Weeks later, after a mix-up with a meeting link that wasn't my fault, the same trainer told me "people gonna tell on you if you're starting trouble" — a comment that felt designed to label me as a troublemaker without any basis.

I was ultimately terminated with no prior warnings, after a single call where a customer was yelling and told me to "shut up," and I responded by asking her to watch her tone. No progressive discipline, no documented performance issues beforehand — just termination.

After I shared my experience in an internal company chat as a heads-up to others, I was removed from the chat, and one of the people involved reacted to my post with a laughing emoji rather than any acknowledgment.

My advice: document everything in writing from day one, and know that there are clear favorites in this environment. If you're not one of them, be prepared to be treated very differently for the same situations others aren't held to.

They billed Medicare for thousands of catheters I never ordered or received and Medicare paid them, even though the company has been known to commit this fraud. I’m very disappointed in Medicare that they paid.

Ditto on the fraudulent Medicare charges by this sham of a company. They charged $13,770 for six bogus $2,295 catheter deliveries. Medicare paid them $7,344, after Medicare gets that money back, Prison should be their next stop.

This company billed my Medicare account over $13,000.00 for catheters that I did not order, receive, or have ever used. This is fraudulent company.

Billed medicare for products not ordered

Working at CareBridge was one of the most frustrating roles I’ve experienced. Management operates through constant micromanagement, clear favoritism, and a lack of transparency. When employees leave (which happens often due to the extremely high turnover), leadership keeps everything quiet instead of addressing the real issues driving people out.

The role itself feels less like patient support and more like telemarketing. We are expected to repeatedly call elderly patients who often don’t want the service, don’t understand why we’re calling, or block the number altogether. Despite this, management pushes staff to keep calling anyway, which feels uncomfortable and borderline unethical at times.

The workplace culture is tense and discouraging. Leadership comes across as sneaky and untrustworthy, and there are patterns that feel discriminatory and unfair in how employees are treated and supported. Instead of focusing on improving processes or employee morale, the environment prioritizes metrics and appearances.

Overall, I would not recommend this company to anyone looking for a supportive healthcare environment or meaningful patient-centered work.

This company fraudulently billed Medicare for urinary tract supplies for my mother and was paid almost $11,475. I’ve turned them into Medicare’s fraud department.

This company fraudulently billed Medicare for urinary tract supplies for my husband and was paid almost $11,000. I’ve turned them into Medicare’s fraud department.

MY MEDICARE # WAS USED TO BILL URINARY CATHETERS. MEDICARE WAS BILLED $13,770.00 AND MEDICARE PAID $10,795.68. MEDICARE PARTS A AND B. I HAVE REPORTED IT TO MEDICARE AND UNITED HEALTH CARE. TODAY, 12/17/2025. AND MEDIGAP WAS ALSO NOTIFIED. I FORGOT TO MENTION THE COMPANY NAME. CAREBRIDGE INNOVATIONS, OUT OF CORAL SPRINGS, FLORIDA.

We received an EOB today from our Medicare Supplement provider today. It showed four claims (for a total of $9180) from a vendor we hadn't heard of --- Carebridge Innovations. After some research online we learned that they sell urinary catheters, which neither of us need or use. It turns out we had similar charges, fo $6000+ on a previous statement. We reported the fraudulent billinf to both Medicare (who had paid it) and our Supplement carrier (who had not paid it).

I was charged over $11000 for items I never ordered. I never heard of this company. I reported this to Medicare and my supplement provider. From this conversation I was/am just one of many. I have a new medicare card coming. These were accumulated charges for 6 months

Carebridge Innovations fraudulently charged my Medicare B

This criminal enterprise billed my Part B insurer for $11,745 for urinary catheters, and Medicare for an unknown amount. I immediately notified my insurer, who did not pay them, and Medicare. I’ve never used, nor do I need urinary catheters. Hope to see them in federal prison soon.

My Medicare statement says Carebridge provided me with $9180 worth of catheters. They did not. This is Medicare fraud and, judging by what I’ve seen on line, this phony catheter scam is their standard practice. I spent the morning reporting it to Medicare and Monday I have to notify my insurance company, as they have paid their share. Carebridge Innovations needs some serious fines and prison time.

I was billed through Medicare and coinsurance for items not ordered ($6,88500) and not received. Tried to call them and referred to operator number but just put on voice mail. reported to Medicare fraud department.

Carebridge Innovations billed Medicare for $6,885 ($2,295 three times) for services I did not seek or receive. This is fraud. I notified Medicare and my MediGap insurance carrier. Beware of this company.

This company steals and or buys Medicare numbers to submit falsified claims. Beware do not trust or do business with them. They billed my Medicare number for supplies over 13,000 Dollars that I never used or would have a use for. A physician forged his name on an order to submit the claim. Verified scammers.

Carebridge innovations charged Medicare and my supplement ins. $2,295 in May, June and July for products they don't even sell. I never spoke with them, never ordered from them.They are scamming the taxpayer. I have tried to call them on three different occasions. No answer, or they put you through to an operator that never answers. I will refer them to the FBI for investigation

Carebridge Innovations charged Medicare $9180.00 and provided no services or any products. They are operating under a complete fraudulent scheme to defraud the federal and state government. In my opinion they need to be investigated by the federal government.