Care Circle Avis 

Very good experience

I have been working alongside Care Circle for Approx. 3 years. I focus on turn around of services that are experiencing challenges. Usually and from experiences, there have been staffing issues in these services. Care circle have provided exemplary staff and this has supported service improvement. On a number of occasions Care Circle colleagues have been the majority of staff within the service whilst there is a recruitment drive on-going. The staff provided are caring, knowledgeable and trained to a high standard. The staff are respectful, and can work with minimal direction, the staff work well as a team or on their own.

The operations team understand the challenges and the pressures that this can cause, they are supportive and any issues are dealt with swiftly. The team provide a full compliance report, and staffing profiles that are quality monitored and always reviewed on time, inline with CQC requirements. There is a portal where the team members can be booked, and block booked for longer term usage. Invoices are logged for an easy audit trail if needed.

I am very grateful to the whole team at Care Circle and their wonderful team members, as I embark on another service improvement, I am very proud to have them on board again to support with this. Thank you so much.

Very helpful with personal circumstances, really thanks ☺️

They go above and beyond to support the care home and always at short notice. Take advise and action concerns immediately whilst u see standing current situations. Friendly staff and very professional

I was hired and told me that they will give lots of hours. But they can't even give me even 20 hours per week. I was struggling with the job and even there was not a shift update. Always call me on the spot for the shift. I don't know about other areas, But I was working in Norwich, All the staff there have the same experience. Very very bad experience. I don't prefer anyone to join care circle.

The carers allocated to covering 1:2:1 care are professional, polite, caring and understanding of the needs of our resident.
It is a pleasure to have them.

Care circle have been providing night care for my Mum lately. We have found every carer to be kind and attentive, nothing is too much trouble. Wonderful team

We have been working with Care Circle for several months and have found them reliable and very helpful when we are faced with short notice absence.
The care team are very good and work well with our own care team making the experience for our residents a positive one.

The staff are kind, professional and genuinely caring, always treating resident with dignity and respect.

The staff are very supportive and respectful. The best recruitment agency I’ve ever worked with.

It's a very good company I am working with them couple off years. The looking after the clients very well!!