Great experience ordering from Carewell. Product was well packaged and delivered promptly 2 days after order was placed. Prices were excellent. Unlike the competition I was able to order a nebulizer... Voir plus
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Lisez les avis des autres
The customer service reps have consistently been very helpful in answering my questions and concerns about products for my senior mom who suffers from dementia. Their professionalism has enabl... Voir plus
Honestly the best company I’ve dealt with! Everyone was always friendly, courteous and very helpful when I called! Also, delivery was always head of time than predicted. I would recommend this comp... Voir plus
L'entreprise a répondu
The company was quick to ship. I made a mistake twice placing orders online. The company was great helping me return the items a send me the correct ones. Very friendly customer service helped me f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- Fournisseur d'équipements de traitement du diabète
- Fournisseur d'équipement de mobilité
Écrit par l'entreprise
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Coordonnées de contact
4,4
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great products
All the products that I have ordered have been of great service. Very much needed. Good price.
30 août 2024
Avis spontané
Best prices and excellent service
I often have trouble finding the specific products for my grandson and have found that Carewell carries most at better prices than I’ve found on other sites. Their service is excellent.
12 septembre 2024
Avis spontané
Quick shipping
Quick shipping? Great customer service and the quality of the products.
9 septembre 2024
Avis spontané
EXCELLENT COMPANY - IN EVERY WAY!!!
I have been ordering nutritional shakes on a monthly basis for my in-laws, since January 2021. CAREWELL has an exceptional understanding of the lives of caregivers and it shows in everything they do. Qualified military receive a 10% discount and they offer free shipping on orders over $49.00. Their shipping is extremely dependable - to the point it leaves me pondering why other companies don't seem to know their secret and insist upon charging ridiculous rates for subpar deliveries. Ninety-nine percent of the time, my in-laws receive their product within two days of ordering. I cannot express the level of customer service this company provides!!! Their customer service department is EXCELLENT, in every way!!! CAREWELL covers all bases when it comes to treating their customers well. I feel comfortable assuming their philosophy is simply this - they treat their clients like they would like to be treated! It shows with every single interaction I have ever had with their employees.
11 septembre 2024
Avis spontané
My MS Incontinence issues…
As someone with the bladder issues related to multiple sclerosis, I have shopped for years to find the best product and prices as I wear incontinence undergarments and pads. For the last few years, I've been using Tena products which are made in the USA and provide the help I need. I routinely shop for the best buys and, while this may change, Carewell is by far the least expensive and the delivery is excellent. In addition, they have other medical supply products I was unaware of I've found of benefit. Glad I found Carewell.
5 septembre 2024
Avis spontané
Réponse de Carewell
That's wonderful to hear! We are so happy to hear we are able to provide the products and services you need at a reasonable price. It's always reassuring to know that there are reliable options available, especially when it comes to healthcare products. Thank you for sharing your positive experience.
Easy access
They had the product I could not get at store. Ordering was simple and delivery sooner than I expected!!!
5 août 2024
Avis spontané
Réponse de Carewell
That's great to hear! Thank you for sharing your positive experience!
They are always helpful
They are always helpful, trustworthy knowledgeable and professional. Good people.
9 août 2024
Avis spontané
Réponse de Carewell
That's wonderful to hear! We are always here to help. Thank you for sharing your positive experience with us!
Réponse de Carewell
Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team. Your feedback is valuable to us as we strive to provide excellent service.
Carewell does care VERY well
Carewell is an exception to other online companies. Their pricing is good and their shipping is faster then that A to Z company! Plus their customer service is exceptional.
2 août 2024
Avis spontané
Réponse de Carewell
Thank you for your kind words about Carewell! We're thrilled to hear that you've had a positive experience with our pricing, shipping, and customer service. It's our goal to provide exceptional value and service to all of our customers. We appreciate your business.
The service and prices are great
The service and prices are great. I get my order within a couple days after I place the order.
2 août 2024
Avis spontané
Réponse de Carewell
We're thrilled to hear that you're satisfied with your Carewell experience! Our goal is to provide fast, affordable service, and it sounds like we're hitting the mark.
Great products
Great products, speedy, free delivery and wonderful customer service.
1 août 2024
Avis spontané
Réponse de Carewell
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our products and services.
Your satisfaction is our top priority, and we're dedicated to providing the best possible shopping experience. We're always happy to help if you have any questions or need further assistance.
Customer care is premium
Customer care service is in America, they answer their phones but the quality of the products is why I choose to pay out of pocket. I am aware Medicaid would pay for them but the incontinent products were causing skin to breakdown as the diapers would explode so the gel beads were all over despite frequent changes & the tabs easily ripped. The service provided and speed of shipping with Carewell is top quality. I find comfort knowing there’s a person on the other end of the phone that can give me a solid answer and assistance. I will continue with Carewell.
15 août 2024
Avis spontané
Réponse de Carewell
Thank you for taking the time to share your feedback about your experience with our company. We appreciate your honesty and value your input.
We understand your concerns regarding the quality of the products you received. We apologize for the inconvenience this caused. Your comfort and well-being are important to us, and we strive to provide products that meet the highest standards.
We're pleased to hear that you've found Carewell's customer service to be helpful and responsive. Our team is dedicated to assisting our customers in any way possible.
Thank you again for your feedback!
Home care givers.
This is the world’s best company it has a lot of great products and people that work there very speedy at getting shipments to your homes thanks for being such a wonderful company. Lori B
1 août 2024
Avis spontané
Réponse de Carewell
Lori, we're absolutely thrilled to hear such kind words about our company and team! It's wonderful to know that our products and speedy shipping have exceeded your expectations. Thank you for being such a valued customer. We appreciate your support!
Excellent products
Excellent products, great prices, would highly recommend
7 juillet 2024
Avis spontané
Réponse de Carewell
We're so glad you love our products and prices! Your satisfaction is our top priority. Thank you for the kind words and for recommending us. We appreciate your business!
The chucks bed pads are very Good
The chucks bed pads are very Good. The quality it's outstanding,and unbeatable prize.thank You
8 août 2024
Avis spontané
Réponse de Carewell
We're so glad to hear you're loving the bed pads! It’s fantastic to know that you're impressed with the quality and price. Thank you for taking the time to share your positive experience with us!
Always accurate filling of orders
Always accurate filling of orders. Very fast service. Very good products.
3 juin 2024
Avis spontané
Réponse de Carewell
We're so glad to hear you're happy with your order! Accurate, fast, and great products – that’s exactly what we aim for. Thanks for the kind words!
I Love the Tena Products
2 août 2024
Avis spontané
Réponse de Carewell
We're thrilled to hear you love Tena products! Your satisfaction means the world to us. Thank you for sharing your positive experience!
Just what we needed
They sent what we needed in a timely way and quit sending when we no longer needed the item. Prices good and service attentive.
17 juillet 2024
Avis spontané
Réponse de Carewell
We're so glad to hear that we were able to meet your needs! Providing timely deliveries, competitive prices, and attentive service is our goal. Thank you for your kind words and for choosing Carewell!
Carewell is a top-notch personal care product company
Carewell is an excellent company for all our personal care products. They ship on time, and everything arrives neat and clean. I highly recommend using Carewell for all your personal care products.
1 août 2024
Avis spontané
Réponse de Carewell
We're thrilled to hear that Carewell has been your go-to for personal care products! We strive to ensure timely delivery and product quality. Thank you for your kind words and for being a loyal customer!
There was a lost or misdelivered order…
There was a lost or misdelivered order and once I informed Carewell they sent another order to our home immediately!! Thank you Carewell.
25 juillet 2024
Avis spontané
Réponse de Carewell
That's wonderful to hear! We're so glad we could help get your order to you quickly. Our team is dedicated to providing excellent customer service, and we appreciate you taking the time to share your positive experience.
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