I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
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I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
L'entreprise a répondu
Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Voir plus
L'entreprise a répondu
Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Voir plus
Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Voir plus
Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!
Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Ordered 2 items end of November, it’s now 16th December and still nothing has been received.
Communication is rubbish, customer service is rubbish, would strongly recommend avoiding using this company
Highly recommend these scents and sprays.
Very high quality of product and packaging. Bought for gifts and they were extremely happy.
Will definitely be buying again.
Not even recieved my products
I ordered on the 4th and hadn't heard anything about dispatch. I emailed them on the 9th of December and they just said that it'd be dispatched within two days and refunded me my postage. I have still not had a dispatch email and it's now the 14th. They just said that don't worry, it'll be there plenty of time before Christmas. My order wasn't a Christmas present. I still do not have a dispatch and don't think I'll ever actually get the products I've ordered.
Carfume products are just lovely for gifting, very nicely packaged and the fragrances smell wonderful. Would recommend and will definitely buy again.
So pleased I purchased my car scents from Carfume. The savage scent was lovely but the Snowangel scent is my new favourite and my car smells amazing. I’ll definitely be buying again. All items were very well packaged. Thank you :)
Best smelling air freshener I have already stocked up on the snow angel as the smell is absolutely amazing
I bought 5 air fresheners from an amazon seller as the whole family love them. One had a qr code for a discount in it but had expired as date had run out. Carfume honoured the code and I bought a new refill which was decent of them despite me buying the product elsewhere. Good old fashioned customer service at its best.
Over a week since ordered .no dispatch email no order.I queried the delivery before I ordered.they gave me confidence 4-5 days.sent 2 emails no response.
These are so lush! Can't believe how good they smell and it's nice and strong too will deffo last longer than the last ones I got
Excellent 5 star ⭐ ⭐️⭐️⭐️⭐️ service from beginning to end.
A great perfume for the car, beautifully designed fragrance bottle from a range of scents. A little gem and I can't wait to buy more.
Dispatched really quickly and great smells
I’m sure these car air fresheners are lovely if they actually get sent out for delivery. I’ve been waiting well over a week for my order to just be dispatched and still waiting! I emailed on the 4th working day to check what was going on to then be sent some generic email about having to wait up to 4 working days, eventually I got an email saying they will be dispatching my order that day and did refund my delivery cost. That was now 5 days ago and still no dispatch email. Who the hell knows what’s going on with my order and if it’s even being dispatched at this point. This was for a birthday present which is now going to be missed. If you’re ordering for any occasion make sure to order a few months in advance.
Customer service is shocking!!! Enrolled me into an unknown subscription sending me for and charging me nearly 5 pound postage! Asked for it to be cancelled as was told no, they sent the item 5 days later and then told me I can return it at my own cost! They are TERRIBLE! Got my new car 2 months ago and the oil came leaking out the bottom of the tightly secured bottle and stained my brand new car seats! Absolutely dreadful and no help at all from customer service! Car is now damaged, left with more useless product, out of pocket and my car doesn’t even smell any different!!!!!
I definitely recommend, I bought as a present for my boyfriend, it’s cute and smells amazing. Will definitely be getting more :)
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