Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Voir plus

Noté 2 sur 5 étoiles

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 555)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered 2 items end of November

Ordered 2 items end of November, it’s now 16th December and still nothing has been received.
Communication is rubbish, customer service is rubbish, would strongly recommend avoiding using this company

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend these scents and…

Highly recommend these scents and sprays.
Very high quality of product and packaging. Bought for gifts and they were extremely happy.
Will definitely be buying again.

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not even recieved my products

Not even recieved my products

I ordered on the 4th and hadn't heard anything about dispatch. I emailed them on the 9th of December and they just said that it'd be dispatched within two days and refunded me my postage. I have still not had a dispatch email and it's now the 14th. They just said that don't worry, it'll be there plenty of time before Christmas. My order wasn't a Christmas present. I still do not have a dispatch and don't think I'll ever actually get the products I've ordered.

14 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Carfume products ❤️

Carfume products are just lovely for gifting, very nicely packaged and the fragrances smell wonderful. Would recommend and will definitely buy again.

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing scents

So pleased I purchased my car scents from Carfume. The savage scent was lovely but the Snowangel scent is my new favourite and my car smells amazing. I’ll definitely be buying again. All items were very well packaged. Thank you :)

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

10/10 recommend

Best smelling air freshener I have already stocked up on the snow angel as the smell is absolutely amazing

12 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star customer service at its best

I bought 5 air fresheners from an amazon seller as the whole family love them. One had a qr code for a discount in it but had expired as date had run out. Carfume honoured the code and I bought a new refill which was decent of them despite me buying the product elsewhere. Good old fashioned customer service at its best.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

These are so lush

These are so lush! Can't believe how good they smell and it's nice and strong too will deffo last longer than the last ones I got

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

If your ordering for on occasion order a few months in advance.

I’m sure these car air fresheners are lovely if they actually get sent out for delivery. I’ve been waiting well over a week for my order to just be dispatched and still waiting! I emailed on the 4th working day to check what was going on to then be sent some generic email about having to wait up to 4 working days, eventually I got an email saying they will be dispatching my order that day and did refund my delivery cost. That was now 5 days ago and still no dispatch email. Who the hell knows what’s going on with my order and if it’s even being dispatched at this point. This was for a birthday present which is now going to be missed. If you’re ordering for any occasion make sure to order a few months in advance.

24 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

Customer service is shocking!!! Enrolled me into an unknown subscription sending me for and charging me nearly 5 pound postage! Asked for it to be cancelled as was told no, they sent the item 5 days later and then told me I can return it at my own cost! They are TERRIBLE! Got my new car 2 months ago and the oil came leaking out the bottom of the tightly secured bottle and stained my brand new car seats! Absolutely dreadful and no help at all from customer service! Car is now damaged, left with more useless product, out of pocket and my car doesn’t even smell any different!!!!!

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I definitely recommend

I definitely recommend, I bought as a present for my boyfriend, it’s cute and smells amazing. Will definitely be getting more :)

18 novembre 2024
Avis spontané

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