I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
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I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
L'entreprise a répondu
Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Voir plus
L'entreprise a répondu
Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Voir plus
Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Voir plus
Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!
Royaume-Uni
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A répondu à 33 % de ses avis négatifs
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Such a quick delivery, not to mention it smells absolutely amazing!!!

Réponse de Carfume
Absolutely fantastic company great product has always this is why I continue to use carfume for my car and wagon. Only bad thing i could say about them is they use royal mail to deliver if they were a 3rd the quality of carfume they might be able to knock on and leave it with a neighbour rather than leaving it on doorstep for all to see and risk it getting stolen

Réponse de Carfume
Absolutely gorgeous smell and the products were delivered really quickly - Just in time for our new car. Thank you!

Réponse de Carfume
Terrible! My family love car fresheners and we have tried many different brands this is by far the worst!
I purchased 9 gift sets for Xmas and all have been so dissapointed! They don’t omit Any scent in the car. Unless you take the top off and put your nose close there is NO smell at all.
I am writing a second review following Carfume’s public response to my original one, as their reply contains false claims.
In their response, Carfume stated that I had signed up for a subscription and that they had replied to my emails. This is simply not true. I did not knowingly consent to a subscription, nor did I receive any response to the three separate emails I sent querying the £30 charge and requesting a refund. I also offered to return the product and received no acknowledgement.
The first time I received any form of communication from Carfume was publicly, in response to my Trustpilot review. No emails were received before or after this point, despite their claims.
I have since had to dispute this matter through my bank due to the lack of response and transparency from Carfume. I am extremely disappointed that instead of addressing the issue directly, the company has chosen to make misleading statements publicly.
I would strongly advise others to be cautious, particularly regarding unexpected subscription charges and customer service responsiveness.
I've not once had an issue with carfume!
they always deliver, even in busy Christmas months they never disappoint!
When my brand new spray broke in my car they re sent one to me, that's fabulous customer service!
I recommend 👌🏽

Réponse de Carfume
Fabulous car fumes! They smell just like the actual perfume and aftershave scents. Super quick delivery and they look so lovely in the car. Would highly reccomend.

Réponse de Carfume
I bought one of these in the range at Xmas and it’s incredible. Long lasting and I have bought a few more and a gift set that I picked up in Halfords too. Great gift and a nice treat for me!

Réponse de Carfume
I bought a hanging air freshener from halfords.it has started to leak melted the plastic,halfords said get in touch with carfume,,which i did.told me they wont replace it!
Edit.
They will not address the damage that is caused by the scent dripping on to the cars plastic.Of all the reviews,they address related postage etc,and make the customers look stupid,yet won't address the damage they do.I sent pictures of the damage ,,no reply..Only after I put a bad review on here,,and countless emails,,did I get a generic email saying my item is being shipped out.Still no response to pictures I sent of the melted plastic!!!

Réponse de Carfume
This is the best car freshener I have tried, even better when you can get an aerosol to back it up.
Will be buying these again for definite

Réponse de Carfume
Recently got the winter angel. It smells just like lush snow fairy. Absolutely gorgeous and long lasting. My car smells lush

Réponse de Carfume
Purchased the Winter Angel scent which smells so good. Lasts much longer than normal car fresheners and doesn’t fade after a few weeks.

Réponse de Carfume

Réponse de Carfume
Have used many times before from online and in stores.
Had a slight problem this time and they couldn’t have solved the issue any quicker from product to customer service 10/10.

Réponse de Carfume
I installed the Carfume clip to position my air freshener on the front air vent. As a taxi driver, every customer inquires about its origin, remarking on its pleasant fragrance.

Réponse de Carfume
Ordered nearly 2weeks ago for next day delivery and not received my order. I have emailed several times and I’m being ignored. £60 down the drain, customer service is appallingly

Réponse de Carfume
Easy ordering system, quick delivery ,and stunning smelling air fresheners for cars. Ive bought one for each of my car owning family for Christmas. I have dark orchid in my own car,and get compliments from everyone who gets in.

Réponse de Carfume
Arrived really quickly and the fragrances are lovely all the family’s cars smell amazing

Réponse de Carfume
My expensive order was sent to the wrong address, a different county altogether. Jeff from customer services was brilliant. Helped me all the way...was professional and helpful and got a new order sent to me while saying he would be looking into the bad delivery.

Réponse de Carfume
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