Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Voir plus

Noté 2 sur 5 étoiles

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 555)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Destroyed the interior of my car

I enjoyed my Carfume scent, was wary of the oils staining if it leaked so ensured it was alwaus screwed on tightly.

Got in my car today to find that the oils have splashed all over my dash and stripped the plastic!

Very harmful and the top was still screwed on tightly!

Terrible product that has now severely damaged the interior of my car.

17 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer

Very happy with all scents I've purchased incredible smell very impressed

7 février 2025
Avis spontané
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Réponse de Carfume

Hello Nicola and thank you for leaving us a great review. It is vey much appreciated.

Carfume Customer Service

Noté 5 sur 5 étoiles

Smells incredible

Smells incredible! Long lasting I will never go back to inferior car air fresheners, the little bottle looks great too! Totally recommend using carfume

1 février 2025
Avis spontané
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Réponse de Carfume

Hello Mandy,

Thank you for taking the time to leave a great review. It is much appreciated.

Carfume Customer Service Team

Noté 1 sur 5 étoiles

DAMAGES YOUR CAR.

I wouldn't have even rated a star where possible.
I have emailed 3 times since I realised the product has leaked out, even though securely tightened. But the grease has dripped and damaged the plastic in the central part of my car. Had an initial response to offer me a refund and a new product? 1. Not good enough and 2. Why would I want another product? Was told no harmful ingredients are used even though I'm seeing on here that it's happened to multiple people. Not to mention the unprofessional responses on here to your paying customers. Appalling. Will not be ordering again.

1 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Delivery was quick and fragrance smells just like the actual aftershave. Overall really pleased and would recommend.

22 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Jordan,
We really appreciate it when a Carfumer takes the time to leave us a review.
Many thanks.
Carfume Customer Service

Noté 5 sur 5 étoiles

Great customer service and product

I’ve had carfume twice and I definitely agree that they last much longer than normal car air freshers. I received one for Christmas and the screw top cork was faulty, so I emailed. I got a reply the next day (even though I emailed out of hours the day before!) saying they were happy to send me an extra 3 corks as a replacement. They came within 2 working days - I’m very impressed with their customer service and product overall.

25 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Jess,
Many thanks for taking the time to review us. We really appreciate it!
Carfume Customer Service

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing the customer service is great and product smells gorgeous!

17 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Luke,
Many thanks for leaving us a great review. It is much appreciated!
Carfume Customer Service

Noté 1 sur 5 étoiles

Highly disappointed

After reading great reviews I was excited to gift this car scent to my husband. When opening and smelling the scent, we were both highly disappointed, the scent is nothing like the scent it claims to be and unusable. After contacting customer service I was told there was nothing they can do if I wanted to try another they would offer a discount. But why would I want to try another when the one I ordered was so bad! Highly disappointed

Also them saying fragrance is subject to personal taste, when they are trying to replicate well know fragrances and get it VERY wrong it’s not personal taste it’s them getting it very wrong!

30 décembre 2024
Avis spontané
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Réponse de Carfume

Hello Laura, Thank you for taking the time to leave a review. However, fragrances are very subjective, and a matter of personal taste. It is akin to the love/hate of marmite, therefore I reiterate that fragrances are very subjective and a matter of personal taste.
Carfume Customer Service

Noté 5 sur 5 étoiles

Exceptional gifts

Excellent products in quality packaging which will make fantastic gifts

22 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Liz,
Thank you for your review, it is much appreciated.
Carfume Customer Service

Noté 4 sur 5 étoiles

Great products

Great products that make ur car smell amazing

21 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Kerry,
Many thanks for your great review.
Much appreciated!
Carfume Customer Service

Noté 5 sur 5 étoiles

Would definitely recommend. Order arrived promptly and I was really…

Order arrived promptly and I was really pleased. The bottle design is beautiful and the scent (Snow Angel) is absolutely gorgeous, my car smells amazing and you can refills. Would definitely buy again from Carfume and no hesitation to recommend the company to others.

15 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Lorraine,
Thank you for your review, we much appreciate it.
Carfume Customer Service

Noté 5 sur 5 étoiles

Great products

Great products , I’ve ordered a few times now and great service and communication throughout. Will definitely be back.

17 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Steven,
Many thanks for taking the time to leave us a great review.
Great to hear you'll be back.
Carfume Customer Service

Noté 5 sur 5 étoiles

Carfume are great quality

Carfume are great quality, great smells and great customer service, my carfume unfortunately turned up broken, I emailed customer service with pictures, and they replaced it straight away.
I would highly recommend the smell.lasts and I get complements even and drive through on the smell

8 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Nicola and thank you for your review, it is much appreciated!
Carfume Customer Service

Noté 1 sur 5 étoiles

Leak and Damage to car

As other reviews have said my unit leaked and has melted the plastic on my dash. Needless to say it's gone in the bin. Avoid!

13 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Robert,
We encourage customers to email us if they have any issues.
Carfume Customer Service

Noté 5 sur 5 étoiles

Great experience with Carfume

Great experience with Car fume, ordered a few times very happy, scents are lovely and great price. Very easy to navigate site and quick delivery

31 décembre 2024
Avis spontané
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Réponse de Carfume

Hello Cheryl,
Thanks for leaving us a great review. We appreciate it.
Carfume Customer Service

Noté 1 sur 5 étoiles

Order did not arrive. Zero communication.

Ordered a few items on 13 December - but the seller did not respond to any emails sent, we will be refunding through the bank, do not order from this company.

13 décembre 2024
Avis spontané
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Réponse de Carfume

Hello
An email was sent to you on: 12 Jan 13:46
regarding your issue and a full refund issued.

Carfume Customer Service

Noté 5 sur 5 étoiles

Lovely bottle design

Lovely bottle design. Very easy to put together. Smells absolutely amazing. Will be buying more

1 janvier 2025
Avis spontané
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Réponse de Carfume

Hello Sarah,
Thank you for your review.
We appreciate it.
Carfume Customer Service

Noté 5 sur 5 étoiles

Products have a lovely smell and are…

Products have a lovely smell and are also long lasting, compliments whenever I pick someone up. Design is also very nice and minimal

30 décembre 2024
Avis spontané
Logo de Carfume

Réponse de Carfume

Hello Jo,
Thank you for your review. We appreciate it.
Carfume Customer Service

Noté 1 sur 5 étoiles

The smell is absolutely amazing but the…

The smell is absolutely amazing but the substance has corroded at my door handle where I have been hanging it from. I moved it so that it wasn’t hanging, hoping that it may have just been the movement on it but it has corroded other things that have been in my car aswell. Love the smell hate the issues that have come with it

5 janvier 2025
Avis spontané

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