I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Voir plus
L'entreprise a répondu
Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Voir plus
L'entreprise a répondu
Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Voir plus
Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Voir plus
Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I enjoyed my Carfume scent, was wary of the oils staining if it leaked so ensured it was alwaus screwed on tightly.
Got in my car today to find that the oils have splashed all over my dash and stripped the plastic!
Very harmful and the top was still screwed on tightly!
Terrible product that has now severely damaged the interior of my car.
Very happy with all scents I've purchased incredible smell very impressed

Réponse de Carfume
Smells incredible! Long lasting I will never go back to inferior car air fresheners, the little bottle looks great too! Totally recommend using carfume

Réponse de Carfume
I wouldn't have even rated a star where possible.
I have emailed 3 times since I realised the product has leaked out, even though securely tightened. But the grease has dripped and damaged the plastic in the central part of my car. Had an initial response to offer me a refund and a new product? 1. Not good enough and 2. Why would I want another product? Was told no harmful ingredients are used even though I'm seeing on here that it's happened to multiple people. Not to mention the unprofessional responses on here to your paying customers. Appalling. Will not be ordering again.
Delivery was quick and fragrance smells just like the actual aftershave. Overall really pleased and would recommend.

Réponse de Carfume
I’ve had carfume twice and I definitely agree that they last much longer than normal car air freshers. I received one for Christmas and the screw top cork was faulty, so I emailed. I got a reply the next day (even though I emailed out of hours the day before!) saying they were happy to send me an extra 3 corks as a replacement. They came within 2 working days - I’m very impressed with their customer service and product overall.

Réponse de Carfume
Absolutely amazing the customer service is great and product smells gorgeous!

Réponse de Carfume
After reading great reviews I was excited to gift this car scent to my husband. When opening and smelling the scent, we were both highly disappointed, the scent is nothing like the scent it claims to be and unusable. After contacting customer service I was told there was nothing they can do if I wanted to try another they would offer a discount. But why would I want to try another when the one I ordered was so bad! Highly disappointed
Also them saying fragrance is subject to personal taste, when they are trying to replicate well know fragrances and get it VERY wrong it’s not personal taste it’s them getting it very wrong!

Réponse de Carfume
Excellent products in quality packaging which will make fantastic gifts

Réponse de Carfume

Réponse de Carfume
Order arrived promptly and I was really pleased. The bottle design is beautiful and the scent (Snow Angel) is absolutely gorgeous, my car smells amazing and you can refills. Would definitely buy again from Carfume and no hesitation to recommend the company to others.

Réponse de Carfume
Great products , I’ve ordered a few times now and great service and communication throughout. Will definitely be back.

Réponse de Carfume
Carfume are great quality, great smells and great customer service, my carfume unfortunately turned up broken, I emailed customer service with pictures, and they replaced it straight away.
I would highly recommend the smell.lasts and I get complements even and drive through on the smell

Réponse de Carfume
As other reviews have said my unit leaked and has melted the plastic on my dash. Needless to say it's gone in the bin. Avoid!

Réponse de Carfume
Great experience with Car fume, ordered a few times very happy, scents are lovely and great price. Very easy to navigate site and quick delivery

Réponse de Carfume
Received my product very impressed with it would recommend

Réponse de Carfume
Ordered a few items on 13 December - but the seller did not respond to any emails sent, we will be refunding through the bank, do not order from this company.

Réponse de Carfume
Lovely bottle design. Very easy to put together. Smells absolutely amazing. Will be buying more

Réponse de Carfume
Products have a lovely smell and are also long lasting, compliments whenever I pick someone up. Design is also very nice and minimal

Réponse de Carfume
The smell is absolutely amazing but the substance has corroded at my door handle where I have been hanging it from. I moved it so that it wasn’t hanging, hoping that it may have just been the movement on it but it has corroded other things that have been in my car aswell. Love the smell hate the issues that have come with it
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.